CGI Technologies and Solutions, Inc. Training Lead in Austin, Texas

Training Lead

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Category:Project Management

City:Austin, Texas, United States

Position ID:J0617-1248

Employment Type:Full Time

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Position Description:

This position requires a training resource with 3-5 years of training experience within the financial services space. This is a transformation project for the client and they are relying on CGI for our experience in the Collections/Recovery space. Ideally the candidate would have experience with CGI Collection and Recovery products.


Your future duties and responsibilities:

• Responsible for writing and updating CGI product documentation with client specific customizations/integrations

• Responsible for working with the client as they develop their training material

• Provide support to the client at all levels of the organization

• Meet all deadlines for delivery of training material as defined by team lead and/or PM.

• Responsible for creating/updating functional training material for train the trainer with the client.

• Responsible for a small team of training/documentation specialists

Required qualifications to be successful in this role:

• 3-5 years of training experience with financial services applications; Collections and Recovery experience.

• Ability to communicate to the client, other CGI members and multiple vendors at all levels of the organization to make decisions and recommendations on training processes

• Excellent written and oral communication skills

• Excellent organizational and coordination skills

• Excellent presentation skills

• Ability to work both independently and with a team

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.


  • CACS

  • PresentationSkills/PublicSpeak

  • Training Delivery

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