CGI Technologies and Solutions, Inc. Training Lead in Austin, Texas
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City:Austin, Texas, United States
Employment Type:Full Time
Meet our professionals
CGI: An employer of choice
This position requires a training resource with 3-5 years of training experience within the financial services space. This is a transformation project for the client and they are relying on CGI for our experience in the Collections/Recovery space. Ideally the candidate would have experience with CGI Collection and Recovery products.
*THIS POSITION REQUIRES 75% TRAVEL.*
Your future duties and responsibilities:
Responsible for writing and updating CGI product documentation with client specific customizations/integrations
Responsible for working with the client as they develop their training material
Provide support to the client at all levels of the organization
Meet all deadlines for delivery of training material as defined by team lead and/or PM.
Responsible for creating/updating functional training material for train the trainer with the client.
Responsible for a small team of training/documentation specialists
Required qualifications to be successful in this role:
3-5 years of training experience with financial services applications; Collections and Recovery experience.
Ability to communicate to the client, other CGI members and multiple vendors at all levels of the organization to make decisions and recommendations on training processes
Excellent written and oral communication skills
Excellent organizational and coordination skills
Excellent presentation skills
Ability to work both independently and with a team
What you can expect from us:
Build your career with us.
It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this changesupporting our clients digital journeys and offering our professionals exciting career opportunities.
At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.
Be part of building one of the largest independent technology and business services firms in the world.
Learn more about CGI at www.cgi.com.
No unsolicited agency referrals please.
CGI is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGIs legal duty to furnish information.
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In the US, CGI is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.
CGI is committed to the principles of equal employment opportunity and to compliance with US laws and regulations. Click here at http://documents.njoyn.com/homebase/cgi/AMSDocs/EEOPolicy-Signed2016.pdf to access our US EEO/Affirmative action policy.
Applicants have rights under Federal Employment Laws:
EPPA at https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf
FMLA at https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf
Consolidated EEO Is The Law at http://documents.njoyn.com/homebase/cgi/AMSDocs/EEO_Poster.pdf
If you need an accommodation in order to complete the application process, click here at http://documents.njoyn.com/homebase/cgi/AMSDocs/AccommodationNeeded.pdf .
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