CGI Technologies and Solutions, Inc. Quality Assurance Specialist in Cleveland, New York

Quality Assurance Specialist

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Category:Business Consulting, Strategy and Digital Transformation

City:Cleveland, New York, United States

Position ID:J0717-2198

Employment Type:Full Time

Position Description:

CGI Federal, a contractor for the Federal Government, has an opening for a Quality Assurance Specialist. Administratively, this position reports to the Director of Training and Compliance, and Quality Assurance and manages the day-to-day activities of the Quality Assurance Department. This position can be based in the Cleveland or Columbus offices.

Your future duties and responsibilities:

  • Monitor performance and quality control activities to ensure the accurate and timely completion of core contract administrative activities conducted by PBCA staff

  • Monitor and manages cyclical concurrent quality control reviews for all scheduled contract administrative activities

  • Auditing of ACC IBPS Tasks

  • Perform Management and Occupancy reviews

  • Documenting owner Civil Rights and Compliance reviews

  • Ensure proper processing of rental adjustments

  • Monitor owner opt-out notices and contract terminations

  • Track life-threatening and non-health health and safety issues

  • Monitor renewals of expiring HAP contracts and PBCA invoices

  • Schedule and maintain auditing records, off-site reviews and client Quality Review responses

  • Development and maintenance of Quality Control Plan and Quality Control Operation manuals

  • Ensure policy and procedure manuals are in compliance with HUD Regulations, Handbooks,

Notice, ACC, and CGI policy

  • Participate in monthly, quarterly workshops and staff meetings to provide continual education of policy and procedure

  • Participate with HUD meetings as requested

  • Participate in weekly, monthly, quarterly local and state office meetings

  • Review HUD policy issues log and update quality assurance protocols as required

  • Travel to PBCA offices nationwide as required (25% or more)

Required qualifications to be successful in this role:

  • Five years of Performance Based Contract Administration (PBCA) experience

  • Quality Assurance certified desired

  • Project Management Certified Desired

  • Compliance expertise in a Business Environment Desired

  • Ability to prepare reports and present information to senior management team

  • Ability to interpret and understand guidelines and regulations, with little or no prior knowledge of information, in order to develop accurate policy, procedures and auditing principles

  • Ability to conduct presentations at all levels of the organization

  • Proficiencies with Microsoft Suite (Access, Excel, Power Point and Word

  • Bachelor degree in business or related field

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

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CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

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