CGI Technologies and Solutions, Inc. PSMAG - Hosting Architect/Engineer Program Manager (REMOTE) in Dallas, Texas

PSMAG - Hosting Architect/Engineer Program Manager (REMOTE)

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Category:Architecture

City:Dallas, Texas, United States

Position ID:J0617-0176

Employment Type:Full Time

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Position Description:

Candidate will be the strategic program manager for the Managed Advantage Architecture and Engineering hosting delivery organization supporting its clients who have contracted for CGI’s ERP suite housed either in CGI’s or the client’s data center. The candidate will lead a team of approximately 20 people responsible for architecture design, future technology solutioning, and operational process engineering in support of a hosting services organization for upwards of 25 clients.

Candidate will oversee mid-senior technical resources, ensuring priorities are clearly defined, scheduled and accomplished including building and maintaining resource/task planning tools. Daily interaction with senior-level stakeholders fostering positive relationships and addressing escalations as needed. Managed Advantage is a 24/7 SLA-bound, frequently audited delivery model and candidate is expected to perform at “meets” or “exceeds” levels within that context for all delivery.

Candidate must operate under the CGI corporate standard frameworks for client, member, and stakeholder satisfaction. Candidate will also be responsible for all aspects of CGI’s member management, such as performance reviews, coaching and training, or performance improvement actions as required, to ensure that corporate policies are followed.

Candidate would report to the Program Director of Managed Advantage delivery.

Skills Required:

• Technical architectural and engineering management including scope and expectation setting as well as clear communication to stakeholders.

• Rapport-building across all parties, negotiation, consensus-building.

• Ability to ensure key senior technical resources are clearly tasked based on identified priorities balanced between new client design and steady state production support issues.

• Financial impact awareness around different delivery models (reducing costs, improving margin, increasing value to clients, creating re-usable models, staffing forecasting).

• Experience managing senior technical resources.

• CGI Advantage Suite and/or Managed Advantage experience a strong plus.

• Must be able to effectively manage multiple, often competing, priorities and clients within SLA contractual obligations.

• Excellent communication skills, high degree of responsiveness and ability to work collaboratively with other team members in supporting multiple clients.

• Process definition, implementation, management and improvement capabilities including the documentation thereof.

• Team-oriented focus, knowledge sharing with a particular focus on growing junior members into more senior resources, professional in all situations (including high stress).

• Ability to work in non-conventional environment with virtual team spanning time zones across the country and in India.

• Ideal candidate will be independent and self-motivated with the desire and work ethic to thrive and excel in this non-traditional work environment.

Skills Desired:

• Microsoft OneNote knowledge is a plus

• Office Suite including Project and Visio

• SharePoint

What you can expect from us:

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 65,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary depending upon specific assignment, or upon any US government security clearance if required. Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

Skills:

  • Technical Architecture

  • Communication (Oral/Written)

  • Problem Solving/DecisionMaking

  • Advantage Managed Services

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  1. EPPA at https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf

  2. FMLA at https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf

  3. Consolidated EEO Is The Law at http://documents.njoyn.com/homebase/cgi/AMSDocs/EEO_Poster.pdf

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