CGI Technologies and Solutions, Inc. Business Process Analyst in Fairfax, Virginia

Business Process Analyst

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Category:Business Consulting, Strategy and Digital Transformation

City:Fairfax, Virginia, United States

Position ID:J1017-0212

Employment Type:Full Time

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Position Description:

Are you interested in expanding your knowledge base while working with a high-profile federal agency? If so, CGI Federal’s Regulatory Agency Programs Business Unit has an exciting opportunity supporting the federal government. We are looking for people with a client-focused mindset, analytical capabilities, and a knack for process excellence to solve problems.

Your future duties and responsibilities:

• Document, analyze, and recommend improvements to client processes

• Refine or define processes, procedures, policies, and training to support the use of data for effective compliance activities

• Develop a stakeholder communications strategy and products, including web tools, forms and instructions, call scripts, and other outreach efforts

• Follow client documentation development, approval, and storage procedures

• Identify, analyze and define KPIs and performance metrics for the agency’s technical organization

Required qualifications to be successful in this role:

• Must be a self-starter who is able to take a new task and run with it

• Must be able to work periodically at the client site in New Carrollton, MD (once every week or every other week)

• Ability to formally present and document analytical work and model, strategies, or processes in a simple and succinct manner to all levels of the client’s organization

• Excellent written and verbal communication skills, including the ability to effectively interface with client and team members

• Experience with change management, scheduling, organizing, and communicating time-sensitive tasks

• Proficiency required with the Microsoft Office Suite, including Visio

• Commitment to professional development, career and account growth

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

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CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.


  • Analytical Thinking

  • Business Process Management

  • Communication (Oral/Written)

  • Document Management

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