CGI Technologies and Solutions, Inc. Book Personalization Supervisor, 2nd Shift- Arkansas Passport Center in Hot Springs, Arkansas
Book Personalization Supervisor, 2nd Shift- Arkansas Passport Center
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City:Hot Springs, Arkansas, United States
Employment Type:Full Time
The book personalization supervisor, plans, directs, and coordinates the daily activities of book print, card print, quality control, and mailroom. Responsible for setting work priorities and assuring a smooth transition of all work between the various departments. Interprets policies and procedures and established goals for subordinates. Conducts all training for department and reviews quality of work being completed by employees.
Your future duties and responsibilities:
Under the supervision of the Book Personalization Manager, plans, directs, and coordinates the daily
activities of book print, card print, quality control, and mailroom, to include but not limited to:
Passport book and card personalization
Verification of accuracy of printed data and quality of personalized passport books, and cards
Proper delivery of passports, and cards to applicants
Operation of automated postal machines and coordination of all mail pick-ups by the USPS and private
Sets work priorities and assures smooth transition of all work between departments
Monitors department production and makes necessary adjustments to ensure production goals are being
Assigns and reviews work of subordinates
Interprets policies/procedures and establishes goals for subordinates
Monitors employee production for quality and quantity
Tracks employee time and attendance
Conducts performance appraisals and makes recommendations for salary reviews
Counsels employees regarding job performance and conducts disciplinary actions as required
Assists in recruiting and hiring process for department
Conducts training for department, to include but not limited to, work procedures, regulations, and proper
Interfaces with CGI and Department of State managers on regular basis
Required qualifications to be successful in this role:
Ability to successfully complete the CGI Background Investigation to include; 50 State Criminal,
Education, Employment, and Credit Checks
Ability to obtain and maintain Moderate Risk Public Trust security clearance
Bachelors degree plus 3 years of experience supervising a staff in a production environment OR 5 years of
direct supervision of at least 5 people in a production environment
Excellent verbal and written communication skills
Advanced functionality in MS office applications, including Excel and Word
Must be able to lift and carry 35 pounds
What you can expect from us:
Build your career with us.
It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this changesupporting our clients digital journeys and offering our professionals exciting career opportunities.
At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.
Be part of building one of the largest independent technology and business services firms in the world.
Learn more about CGI at www.cgi.com.
No unsolicited agency referrals please.
CGI is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGIs legal duty to furnish information.
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In the US, CGI is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.
CGI is committed to the principles of equal employment opportunity and to compliance with US laws and regulations. Click here at http://documents.njoyn.com/homebase/cgi/AMSDocs/EEOPolicy-Signed2016.pdf to access our US EEO/Affirmative action policy.
Applicants have rights under Federal Employment Laws:
EPPA at https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf
FMLA at https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf
Consolidated EEO Is The Law at http://documents.njoyn.com/homebase/cgi/AMSDocs/EEO_Poster.pdf
If you need an accommodation in order to complete the application process, click here at http://documents.njoyn.com/homebase/cgi/AMSDocs/AccommodationNeeded.pdf .
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