CGI Technologies and Solutions, Inc. Training Lead in San Antonio, Texas

Training Lead

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Category:Project Management

City:San Antonio, Texas, United States

Position ID:J0617-1248

Employment Type:Full Time

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Position Description:

This position requires a training resource with 3-5 years of training experience within the financial services space. This is a transformation project for the client and they are relying on CGI for our experience in the Collections/Recovery space. Ideally the candidate would have experience with CGI Collection and Recovery products.


Your future duties and responsibilities:

• Responsible for writing and updating CGI product documentation with client specific customizations/integrations

• Responsible for working with the client as they develop their training material

• Provide support to the client at all levels of the organization

• Meet all deadlines for delivery of training material as defined by team lead and/or PM.

• Responsible for creating/updating functional training material for train the trainer with the client.

• Responsible for a small team of training/documentation specialists

Required qualifications to be successful in this role:

• 3-5 years of training experience with financial services applications; Collections and Recovery experience.

• Ability to communicate to the client, other CGI members and multiple vendors at all levels of the organization to make decisions and recommendations on training processes

• Excellent written and oral communication skills

• Excellent organizational and coordination skills

• Excellent presentation skills

• Ability to work both independently and with a team

What you can expect from us:

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 65,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary depending upon specific assignment, or upon any US government security clearance if required. Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.


  • CACS

  • PresentationSkills/PublicSpeak

  • Training Delivery

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