CGI Technologies and Solutions, Inc. Workflow Coordinator in Alexandria, Virginia

Workflow Coordinator

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Workflow Coordinator

Category: Business Consulting, Strategy and Digital Transformation

City: Alexandria, Virginia, United States

Position ID: J0119-0689

Employment Type: Full Time

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CGI: A place to build an IT career

Position Description:

Performs a wide range of administrative support activities for an instructional services contract at the USPTO in Alexandria, VA. Tasks include running and compiling reports, entering and updating events and sessions in a Learning Management System (LMS), setting up WebEx meetings, and recording attendance. Good communication skills, customer service skills, and teamwork skills are a must.

Your future duties and responsibilities:

  • Successfully complete mandatory training on the Learning Management System (LMS)

  • Enter and update events and sessions in the LMS, as requested by the customer

  • Create WebEx meetings and links for classes using WebEx Training Center

  • Run and compile reports using Access and Excel

  • Additional administrative support duties as requested

Required qualifications to be successful in this role:

  • High school diploma or GED equivalent required; Associate or Bachelor’s degree preferred

  • One year of related work experience

  • Customer service and customer satisfaction focus

  • Windows 10, Microsoft Office 2016 (including Excel and Access), and basic computer skills

  • Attention to detail, multitasking, and good communication skills

  • Must be able to work as scheduled: Standard work hours are 8:00 AM - 4:30 PM or 9 AM - 5:30 PM

Desired Qualifications Include:

  • Experience using a Learning Management System (LMS)

  • Experience working with databases

  • Experience with Excel data manipulation using Formulas, Tables, Sorting and Filtering, PivotTables, Charts, and Lookup Functions

  • Experience with remote access and collaboration tools (e.g., Skype and WebEx)

Skills:

  • Communication (Oral/Written)

  • Detail-oriented

  • Facilitation

  • Multi-tasking

  • Microsoft Office365

  • MS Access

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

We make it easy to translate military experience and skills! Click here at https://cgi-veterans.jobs/ to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.