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CGI Technologies and Solutions, Inc. Test Lead in Buffalo, New York

Test Lead

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Test Lead

Category: Testing/Quality Assurance

City: Buffalo, New York, United States

Position ID: J0820-1851

Employment Type: Full Time

Meet our professionals

CGI: Committed to helping its professionals and clients

Position Description:

The Quality Assurance Lead is responsible for development and execution of test strategies, plans, scripts, and cases supporting a large retail food client. The Lead will manage a self-contained testing lab on a CGI site with a team of 3 additional testers, responsible for the manual functional and regression testing of software updates, releases, and new features of a Point of Sale (POS) system.

The Lead will oversee the management of the existing 550 client test bases, ensure traceability of test cases back to requirements for new teste cases developed, and will lead the test execution portion of the project serving as the main client point of contact.

The lead will be accountable for test execution planning, test environment planning, status reporting, defect tracking, and POS vendor coordination. The QA Lead will also function as a hands-on Software Tester / Quality Assurance Analyst responsible for design review and software testing. The role requires technical acumen, testing expertise and experience with the retail food domain and POS systems.

Your future duties and responsibilities:

  • Develop test strategy and test plans including task schedules and resource assignments.

  • Manage test resources’ work assignments and deliverables.

  • Lead vendor coordination during the test cycle.

  • Ensure coordination for core product defect fixes and product configuration defect fixes.

  • Review project requirements and define the test strategy.

  • Manage the creation and updating of test cases.

  • Obtain and manage all test data required for test execution.

  • Ensure that testers evaluate discrepancies between expected results and actual results of test execution.

  • Ensure that defects are appropriately recorded.

  • Manage the defect lifecycle. Provide dashboard reporting and trend analysis as appropriate.

  • Provide test execution status reporting.

Required qualifications to be successful in this role:


  • Demonstrated experience managing a complex testing effort.

  • Minimum 5 years of Test Lead experience

  • Experience testing retail point of sale systems.

  • Experience in coordinating testing in large multi-platform environments involving complex integrations and geographically dispersed teams.

  • Experience developing structured test plans and detailed test cases through analysis of complex business and technical requirements and high level design deliverables.

  • Ability to prioritize testing based on risk.

  • Exceptional communication and collaboration abilities.

  • Experience mentoring others in QA best practices.

  • Experience with Structured Test Planning, QA Tracking software.

  • Experience working with Azure DevOps


  • Experience with testing POS systems; experience with Info/Vivonet specifically is a plus

  • Experience testing mobile applications, kiosk transactions and credit card payments

  • Experience using Freedom Pay, Cbord Odyssey and CS Gold


  • Bachelor’s degree in Computer Science, IT Technology or a related field or 8+ years of related field or equivalent work experience


  • Point of Sale

  • SQL Server

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.