CGI Technologies and Solutions, Inc. Business Analyst- Insurance Services in Burlington, Massachusetts

Business Analyst- Insurance Services

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Category:Business Analysis (functional and technical)

City:Burlington, Massachusetts, United States

Position ID:J0618-1702

Employment Type:Full Time

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CGI: Committed to helping its professionals and clients

Position Description:

CGI is looking for insurance professionals to fill the role of Business Analyst. The Business Analyst is responsible for a full range of activities which ensure the operational effectiveness and excellence of the business unit. The Business Analyst will design and document application functional changes to address a variety of business needs. The Business Analyst will be a functional expert on the specified application(s). He/she will do an initial assessment of the scope and magnitude of work requests received from Client Services. Working closely with technical staff, he/she will perform detailed analysis of each assigned work request, make recommendations for changes, and develop and execute appropriate test plans.

Your future duties and responsibilities:

  • Works directly with appropriate personnel to understand business issues presented both internally within the business unit and externally by clients.

  • Analyzes client requests, problem reports, enhancement requests, and regulatory changes, and creates requirements documentation addressing in detail the impact on CGI¿s systems and services.

  • Defines Appropriate Test Plans, Test Matrices, and Test Cases.

  • Creates and maintains application user documentation.

  • Assists in work planning and scheduling including work estimating, multiple work item dependencies, client impact.

  • Identifies temporary workarounds to reported problems.

  • Participates in application change reviews (link reviews).

  • Meets with project team(s) regularly to review project deliverables and deadlines.

  • Executes test plans and assures quality of deliverables

  • Completes ¿post-link¿ testing

  • Assists project manager in developing tactical and strategic product, services and/or programs to support the business unit's goals (financial, quality, production, customer service, operational efficiency, market share, etc.).

  • Works closely with business unit personnel and business partners to identify and maximize opportunities to use information and technology to improve product, service and/or program business processes.

  • Reviews, analyzes, and creates detailed documentation of business systems and user needs, including workflow, program functions, and steps required to develop or modify computer programs.

  • Consults with BPS technical to determine business, functional and technical requirements for specified applications.

  • Coordinates the release of application with other affected application areas within the business unit or with client applications.

  • Analyzes the business unit’s activities and trends and compares analyses against the service standards and best practices.

  • Analyzes trends and recommends adjustments to address and/or capitalize on trends.

  • Defines, develops and implements quality assurance practices and procedures, end user test plans and other QA assessments.

  • Works with technical to conduct testing to meet project timelines.

  • Ensures that all tests are conducted and documented according CGIs quality process.

  • Responsible for ensuring that all documentation accurately reflects the current status of changes and outstanding issues so that business requirements reflect application features and functions.

Required qualifications to be successful in this role:

  • 3-5 years of Property and Casualty Insurance

  • Proven analysis skills, including the ability to gather and document clear business requirements.

  • Proven success in the following job competencies:

  • Strong understanding of insurance processing and work flow

  • Technical Industry and/or Profession Expertise

  • Ability to communicate effectively to all levels of management internally and the client site.

  • Ability to develop creative solutions to problems

  • Ability to communicate with clients effectively

  • Ability to perform consulting with clients when needed

  • Ability to work with clients to develop specifications

  • Ability to manage small to mid-size application projects

  • Ability to clearly document business requirements, system impacts and situations

  • Analysis and Reporting

  • Proven competency with written and verbal communication

  • Customer Focus and Relationship Building

  • Problem Solving and Decision Making

Hardware/Software Packages

  • Proficiency in effectively using Microsoft Office applications, specifically Word, Excel and Outlook.

  • Experience with underwriting software applications and web-based underwriting systems.

Minimum Education Required:

BA degree business or related field preferred. Equivalent work experience considered.

CPCU or other relevant professional designation preferred.

*LI-TS2

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

We make it easy to translate military experience and skills! Click here at https://cgi-veterans.jobs/ to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

Skills:

  • Project Management

  • Financial Management

  • People Management

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CGI member’s email (@cgi.com) *

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CGI is committed to the principles of equal employment opportunity and to compliance with US laws and regulations. Click here at http://documents.njoyn.com/homebase/cgi/AMSDocs/EEOPolicy-Signed2017.pdf to access our US EEO/Affirmative action policy.

Applicants have rights under Federal Employment Laws:

  1. EPPA at https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf

  2. FMLA at https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf

  3. Consolidated EEO Is The Law at http://documents.njoyn.com/homebase/cgi/AMSDocs/EEO_Poster.pdf

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

We make it easy to translate military experience and skills! Click here at http://cgi-veterans.jobs/ to be directed to our site that is dedicated to veterans and transitioning service members.