Veterans Information & Military Code Translatorhttp://cgi-veterans.jobs2024-03-27 00:31:04West SacramentoCGI Technologies and Solutions, Inc.United StatesUSA2024-03-27 00:31:04**IT Project Manager**
**Category:** Project Management
**Main location:** United States, California, West Sacramento
**Position ID:** J0324-1898
**Employment Type:** Full Time
**Position Description:**
We are seeking an IT Project Manager experienced within a PMO environment to join our CGI team in Sacramento, CA. You would be joining an eight member PMO team providing Project Management Support Services to our long-standing strategic government client.
This position is located in our Sacramento, CA office with work performed at the "client site in West Sacramento, CA"; however, a hybrid working model is acceptable. You will be required to be at the client site 2 to 3 days per week.
Our seasoned team has mature processes and tools, but with focus on developing innovative agile processes and tools for project teams conducting multiple simultaneous system maintenance projects in a dynamic and multi-vendor environment.
**How we’re transforming Government**
We use technical expertise and secure solutions to help government reinvent the ways of working to improve citizen services and increase efficiency. Our work helps civil entities provide services transparently and with fewer resources.
**Your future duties and responsibilities:**
**How you'll make an impact**
Responsibilities include engagement in all Project Management processes in either a supporting, controlling, or directing role, depending on the process.
There are typically over 100 projects in progress at any one time.
**Required qualifications to be successful in this role:**
**What you'll bring**
• Minimum five years of experience applying extensive Project Management (PM) principles, methods, techniques, and tools
o Three years of that experience must have been in a lead capacity as a PM of one or more large complex IT project(s)
• Three years of experience in providing project management office (PMO) support services to a Government Agency
• PMI PMP Certification
• CSM Certification
DESIRED QUALIFICATIONS/NON-ESSENTIAL SKILLS:
Member must be a team-player but be able to work independently; able to be client-facing.
“CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $76,300 - $133,500."
At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:
• Competitive base salaries
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Generous holidays, vacation, and sick leave plans
• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more
\#LI-RS2
\#DICE
**Skills:**
+ Project Management
+ Project Management Office
+ Jira
+ SAFe Agilist
+ ServiceNow
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.West Sacramento, CAJ0324-1898CaliforniaCAIT Project ManagerNone706EB356862B447A956B308923BE538Ehttp://cgi-veterans.jobs/706EB356862B447A956B308923BE538E23San DiegoCGI Technologies and Solutions, Inc.United StatesUSA2024-03-21 00:11:29**Support Associate Level IV Spanish Speaking (SA4S)**
**Category:** Administration
**Main location:** United States, California, San Diego
**Position ID:** J0324-1601
**Employment Type:** Full Time
**Position Description:**
Under the direct supervision of the CGI Management personnel, the Bilingual (English/Spanish) Support Associate assists the Customer Service department in completing the various duties in the Customer Service Department, including translation and Spanish speaking requirements as needed. The employee is also expected to perform various clerical and repetitive manual functions to support the customer service and adjudication departments. Additionally, perform various processing functions, utilizing office equipment and machinery in the preparation, processing, and mailing of passports and passport related documents. Utilize the current TDIS-PD and PRISM computer operating system to include creation of document batches, document imaging (scanning) and reviewing, retrieval of individual application information, data entry, book printing, the generation of mailing labels, and sorting and affixing postage to sealed envelopes. Must be able to perform quality checks for standard fee information on individual applications. Due to the nature of the government contract requirements and/or clearance requirements, U.S. Citizenship is required.
**Your future duties and responsibilities:**
The Support Associate Level IV provides support to the Government staff and performs accounting functions, prepares letters, reports and specialized correspondence. Anticipated tasks include, but are not limited to, the following:
• Assist with any Spanish speaking needs and or required translation of correspondence and/or documents
• Receive undeliverable Passports, requesting issued applications from QC, and researching mailing problems, assist in researching questions with applicants, and other issues requiring more senior-level expertise
• Assist the Government Customer Service Manager (CSM) with inquiries from Congress, Headquarters, White House, and other Government agencies
• Assist in maintaining applications with applicants who provided Potentially Fraudulent Birth Documents (PFBD). Provide research and preliminary recommendations concerning PFBD. Maintain various PFBD data bases PFBD CPC data base, PFBD SharePoint site
• Assist in training lower level Support Associates in the essential job functions, helping to constantly improve the training processes and procedures
• Operate various equipment for high speed scanning, mail out, and metering mail
• Generate mailing labels, ensure that mail labels match the applicant identification, fill and seal envelopes with correct passport and corresponding supporting documents
• Box and archive files for storage purposes
• Receive and assemble third-party mail
• Follow a pre-set pattern for document sequencing
• Perform searching and filing functions, file and/or retrieve application packages from file cabinets
• Operate scanning equipment and biological hood HEPPA filter to open mail
• Interface with Passport applicants at Agency/Center information and will-call counters. At the Information Station, ensure appointment is scheduled; review Passport application, photograph, identification and supporting documentation for completeness prior to adjudication. Ensure the application and documents complies with passport requirements, photograph meets passport standards, and customer is provided fee information. Copy customer identification. At the will call station, distribute passports to the correct applicant, comparing customer to passport image or accepting proper documents and identification for third party pick up.
• Perform data entry.
• Operate various equipment for high speed scanning, image review, book print, quality control, mail out and metering mail.
• When operating a four-printer pod, prints passports at a rate of 50 to 65 passports per hour and reviews printed books for data accuracy and product quality.
• Review passport product against data system information for completeness and accuracy constantly applying laws, regulations and procedures pertaining to the issuance of a U.S. Passport.
• Use TDIS and determine quality and correctness of prepared Passports, maintain issued applications in an orderly and traceable fashion, ensure Passport chips are activated, and accurately scan images into DOS data systems.
• Perform searches as requested for customer applications and use troubleshooting skills in connection with information given by the TDIS inquiry screens; contact customers by phone for verification of mailing address and/or data information.
• Create routine and expedited batches in TDIS.
• Prepare Informational Request Letters (IRLs) both electronic and written.
• Prepare Final Notice letters.
• Process refund/reimbursement requests.
• Generate a credit card payment from the applicant and distributing completed batches to the cashier’s office. Verify all completed transactions and run designated reports. Troubleshoot information retrieved from the computer screen and manually searching to locate applications and documents within the Passport process. Update text in appropriate TDIS screen. Update Passport application information from the computer system.
• Use a purging application for mature files.
• Participate in customer service outreach activities including, but not limited to: naturalization ceremonies, travel shows, college and university events.
• Serve as customer interface in providing Passport information to customers (public, acceptance facilities, town clerks, law enforcement, applicants, other Government agencies, postal service, couriers, lock box vendors).
• Assist with acceptance agent training: prepare training materials, conduct “meet-and-greets,” set-up training sessions, conduct office tours, etc.
• Photocopy Acceptance Agent and Congressional newsletters and coordinate folding/stuffing/sealing/mail out.
• Photocopy materials as needed and coordinate preparation of training packets for acceptance agent seminars. Assist CSM with passport acceptance facility certification and update corresponding acceptance facility databases.
• Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities.
• Prepare and mail Certificates of Attendance for those acceptance agents who attend DOS training classes.
• Distribute newsletters and any other correspondence to staff.
• Prepare application for issuance of a non-receipt of a Passport and corrections of the issued Passport.
• Contact applicants to request necessary documents.
• Return applicant’s personal documentation.
• Resolve undeliverable mail items by contacting the customer and appropriately document all actions taken in a SharePoint application.
• Communicate with the cashiers office and coordination with Passport Specialist assigned to special task of re-issuance of applications.
• Per the guidance of DOS Passport Specialists, generate correspondence to resolve application discrepancies, including: Return to Sender (RTS), Rewrites and Re-issues, and re-batch into the system.
• Assist with various special projects as requested by the Government.
• When required, relieve receptionist at lunch/breaks to answer administrative telephones
• Review all types of Passport application (i.e. DS-82, DS-11, DS 5504, DS 4085, and re-entry applications) data to ensure completed basic information is recorded accurately into DOS systems.
• Assist DOS Passport Specialists with Holds removal cases. Duties include reviewing documentation, faxing information, and maintaining a file system.
• Handle complaint letters/phone calls.
• Deal with urgent requests by applicants, under the direction of a DOS Passport Specialist Perform an administrative review on suspended applications. Attach proper paperwork to application to continue the EF/AR process Insuring TDIS-PD screen is updated with the correct suspense information.
• Generate Informational Request Letters (IRLs) and emails that clearly convey requests for additional documentation or information to passport applicants.
• Access Passport information forms to prepare Lookouts for the CLASS system as directed by the designated Passport Specialist.
• Prepare correspondence for applications not issued.
• Generate corrective correspondence for acceptance agents.
• Interface with the National Passport Information Center (NPIC) to resolve cases.
• Perform an administrative review on suspended applications. Filling out and affixing a suspense tag indicating DOS letters to be sent to applicant. Insuring TDIS-PD screen is updated with the correct suspense information.
• Deal with urgent requests by applicants, under the direction of a DOS Passport Specialist.
• Verify all applications to determine the proper payment for expedite service.
• Attach the proper paperwork to application to continue the EF/AR process.
• Generate IRLs and email or call Expedite Fee (EF)/Application Response (AR) applicants.
• Receive undeliverable Passports, requesting issued applications from QC, and resolving mailing problems.
• Perform Quality Control in verifying that application data matches Passport processing data.
• Assist in training lower level Support Associates in job functions, duties, and tasks.
• Contact those acceptance facilities that bypass the lockbox provider without authorization.
• Assist with “not issued cases” (also called “abandoned cases”), including, photocopy application and attachments, fax/scan, set up application to be abandoned and forward hard copies to requesting Agency.
• Communicate with passport acceptance facility program managers under the direction of the CSM.
• Communicate with stakeholders, such as: Congressional offices, community-based organizations, USPS, Lockbox, and other Government Agencies (except for law- enforcement) under the direction of the CSM.
• Collect and record survey responses.
• Identify and take initiative to report trends or patterns in the volume or nature of inquiries handled.
• When not directly assisting Customer Service, serve as a member of NPIC search team.
• Conduct research on passport cases by gathering information from a variety of sources, including but not limited to: applications, supporting documents, the internet, telephone calls, government, commercial, and open source databases. Write recommended findings in a clear and concise manner that summarize the information gathered and identified during research.
• Perform analyses on passport cases being suspended to identify trends that may be useful in future research that is being conducted sent to Passport Specialists. Identify errors and areas for improvement in memos associated with these applications.
** In the event that a Section Leader is absent for any reason, for a period no longer than two weeks, a Support Associate Level IV may temporarily serve as acting Section Leader.
**Required qualifications to be successful in this role:**
EDUCATION/EXPERIENCE:
• Bachelor’s Degree (or) 4 years of experience as a Support Associate Level II or III (or) 4 years of experience data entering in a high volume production environment, and;
• Six (6) years of general office experience, including;
• Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook.
• ALL CANDIDATES must pass a pre-employment language assessment measuring their proficiency in speaking, reading, and writing, in Spanish. Candidates must score at an Advanced Level on the pre-employment assessment administered by ALTA Language Services to remain eligible for consideration for the position.
OTHER QUALIFICATIONS:
• Good hand-eye coordination
• Ability to remain flexible and adapt under pressure in stressful situations and follow instructions and established procedures
• Capable of performing repetitive tasks while maintaining a high level of accuracy, such as: lifting, standing, reaching, twisting, sealing envelopes, opening mail, stacking, moving/stacking boxes, un-stapling, paper-clipping, book printing, sorting, filing, and reading
• Ability to multi-task while paying attention to detail and accuracy
• Ability to work in one place and traverse the office on a continuing basis
• Ability to provide basic customer service skills
• Ability to transport up to 30 lbs.
• Ability to effectively and politely interface with the public
• Good data entry skills
• Good filing and file retrieval skills
• Applicants selected will be subject to a CGI credit/background check and a government security investigation.
• Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and a MRPT clearance is required.Ability to learn and recall information about Passport application procedures and the laws and regulations pertaining to Passport requirements.
• Ability to demonstrate excellent customer service skills and effectively communicate with a wide audience.
• Ability to comprehend and communicate the requirements for a Passport in a professional and courteous manner both over the telephone and in-person.
• Ability to maintain composure and objectivity in stressful situations and in dealing with multiple inquiries.
OPTIONAL: Desired qualifications/non-essential skills required
Knowledge and understanding of the laws, rules and regulations pertaining to eligibility for and issuance of a U.S. Passport.
Due to the nature of the government contracts this position requires US Citizenship.
Hourly Rate: $21.88/hour
“CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $21.88/hour
At CGI Federal we call our professionals “members” to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company.
CGI Federal’s benefits include:
Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
401(k) Plan and Profit Participation for eligible members
Paid Time Off (PTO)
10 Standard Holidays
Health & Welfare Benefits as determined by your Service Contract Act
\#CGIFederalJob
\#PassportUS
**Skills:**
+ Customer Service & Support
+ Data Entry
+ Detail-oriented
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.San Diego, CAJ0324-1601CaliforniaCASupport Associate Level IV Spanish Speaking (SA4S)NoneBFDB196E44D54BC8A62DD335FFF72761http://cgi-veterans.jobs/BFDB196E44D54BC8A62DD335FFF7276123San FranciscoCGI Technologies and Solutions, Inc.United StatesUSA2024-03-20 00:32:49**Lab Computing Analyst**
**Category:** Testing/Quality Assurance
**Main location:** United States, California, San Francisco
**Position ID:** J0324-1424
**Employment Type:** Full Time
**Position Description:**
CGI is seeking a seasoned Lab Computing Analyst to join our growing team supporting life science clients through end-to-end solution offerings and professional services. This individual must be able to work in a cross-functional environment and interact with representatives from CGI, and our end-clients. This Lab Computing Analyst will work at various CGI/ clients consulting and executing various life science business and IT initiatives from infrastructure support, lab system support, shop floor, instrument integration and system processes expertise.
Location requirement: Client requires individual to be onsite in San Francisco, CA area (hybrid).
**Your future duties and responsibilities:**
-Incident Handling with respect to laboratory computers at the Facility (“Devices”) - request notification, service level thresholds and metrics reporting will utilize existing site processes and standards.
-Coordinate with relevant support teams and/or vendor to resolve issues
-In the cases where the issue requires coordination with other support teams, monitor the issue to closure
-Assist end users and vendors in the troubleshooting of software related to scientific applications.
-Project Support - Supporting activities related to IT projects in close collaboration with the local IT manage service team, as time allows.
-Commissioning – Installation of new Devices and required software.
-Communicate non-standard instrument requirements within IT – special operating system, networking, add-on hardware, storage, etc.
-Coordinate provision of / build standard Device with standard lab image or remediate vendor Devices (in compliance with client standards, or identify exceptions)
-Support purchases by client and install any add-on hardware such as additional RAM, NICs, network hubs, bar-code printers/scanners.
-Support network & instrument connectivity, including computer node name, addition to (“Active Directory”) policy group for instruments, resource account, share access, mounting of appropriate department shares.
-Coordinate and shadow vendor application software install and configuration with vendor as required.
-Enable instrument connectivity to the applications, and work through ServiceNow to submit software packaging requests for third-party applications.
-Provide connectivity to/for any printers, internal services or servers.
**Required qualifications to be successful in this role:**
-Computer, Software & Lab Deployment Tasks
-Networking & Infrastructure Experience
-Build client supplied computers to Lab Standards.
-Remediation of Vendor supplied computers to client Security standards.
-Application of client Overlay.
-Assist vendors with application, installation and / or configuration.
-Act as an IT Technical Resource(s) for GxP systems undergoing SDLC validations.
-Lock down of computer O/S to meet clients Data Integrity requirements.
-Verify systems comply with clients IT Security Standards for the lab environment
-Conceptualizing creative solutions, as well as documenting them and presenting/selling them to senior management. Confident and positive attitude, able to liaise with stakeholders at all levels and navigate company culture.
-Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence.
-Ability to manage internal and external projects from inception to successful implementation.
-Exceptional verbal and written communication skills; expertise in setting and managing customer expectations.
-Strong customer focus and ability to manage Client expectations
-Excellent communication and interpersonal skills.
-Strong organizational skills, able to make good decisions in a collaborative manner.
-Bachelor’s degree in fields associated to labs and quality control systems
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to: skill set level; experience and training; and licensure and certifications. CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $67,800.00-$228,100.00.
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our benefits package includes multiple medical, dental, & vision options, both a Shared Purchase Plan (SPP) for CGI stocks and a 401(k) plan, as well as numerous other lifestyle benefits. CGI also provides sick leave and vacation pay.
J0324-1424
Language below:
"Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records”.
\#LI-CG!
\#DICE
**Skills:**
+ Active Directory
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.San Francisco, CAJ0324-1424CaliforniaCALab Computing AnalystNone695D27FF46044C2DBED6E48BD520CF62http://cgi-veterans.jobs/695D27FF46044C2DBED6E48BD520CF6223San DiegoCGI Technologies and Solutions, Inc.United StatesUSA2024-03-15 00:27:04**Assistant Passport Support Manager**
**Category:** Administration
**Main location:** United States, California, San Diego
**Position ID:** J0324-1230
**Employment Type:** Full Time
**Position Description:**
Under the direction of the Contract Processing Supervisor, Passport Agency Director or designate, lead a team involved in all phases of passport processing, customer service and PRISM functions. Includes planning, directing and coordination of the daily activities of mail open, cashier, image capture, image review, data entry, bookprint, quality control, customer service functions such as searches, re-writes, re-issues, re-mails and all PRISM functions. If requested by government management, assure that a sufficient inventory of passports and other supplies are on hand to meet current and anticipated demand. Responsible for resolving administrative, personnel, and operating problems associated with management of employees in their job in order to assure timely issuance of passports.
Due to the nature of the government contact requirements and/or clearance requirements, U.S. Citizenship is required.
**Your future duties and responsibilities:**
The Assistant Passport Support Manager is responsible for excellent and compliant contract performance at the location assigned. This person will be responsible for the quality of deliverables and ensuring that performance requirements are upheld during contract performance. The Passport Support Manager shall liaise with DOS staff and have full authority to act on behalf of the Contractor within the scope of operations at the location, including personnel management and hire/fire authority. Anticipated tasks include, but are not limited to, the following:
• Oversee all operations at the assigned location and ensure excellent performance that meets all requirements and standards.
• Responsible for daily reporting (see RFP Section F.6. Deliverables) and with input from the Government Management staff, the Passport Support Manager assigns Contractor personnel to specific work areas in order to accommodate fluctuating workloads.
• Ensures that each Contractor employee signs an acknowledgment of the Passport Internal Controls and a Standards of Conduct within 1-day after employment and ensures Contractors adhere to internal controls, the Privacy Act, and personally identifiable information (PII standards).
• Hire and manage a technically proficient and professionally capable staff throughout the life of the contract.
• Provide timely deliverables and performance related data to the Government in order to allow adequate monitoring, oversight and performance measurement of support services.
• Conduct continuous improvement activities to realize improved service delivery capabilities and performance.
• Promote innovation, efficiency, and effectiveness.
• Resolve problems with minimal disruption to the activities being performed under the contract.
• Respond rapidly to additional operational requirements and provide the appropriate levels of qualified staff.
• Participate in conference calls and digital video conferences with DOS and other U.S. Government agencies.
• May be requested to provide formal and informal briefings to visitors or at off-site conferences.
• Support USG in ongoing studies and evaluations.
• Ensure satisfactory conformance with contract provisions and performance metrics.
When assigned to a smaller Agency, the Assistant Passport Support Manager will be required to perform cashier closeouts duties. Closeout duties such as: verify that the fee matches the type of application submitted, deposit the moneys into a bank designated by DOS, enter deposits into banking system (i.e. OTCNet), perform counter balance verifications with the counter management, close-out and reset cash registers daily
**Required qualifications to be successful in this role:**
QUALIFICATIONS:
• Ability to prepare management, business, technical, and personnel reports, reviews and documents for internal and external use.
• Knowledge and expertise in personnel management.
• Excellent oral and written communication skills
• Advanced understanding of MS Office applications (Excel, Word, Outlook, and PowerPoint).
• Ability to prioritize workload for large teams and possess excellent organizational skills.
• Ability to interpret and apply regulatory material.
• Capable of performing duties of any Sectional Leader.
• Must be bonded if performing cashier closeout functions.
EDUCATION:
• Bachelor’s Degree, and;
• Six (6) years of progressive management experience in a production or office environment, including;
• Three (3) years managing a team the size and scope of the Passport Center or Agency assigned, including;
• Three (3) years managing seasonal/temporary work force, including;
• Three (3) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook.
OPTIONAL: Desired qualifications/non-essential skills required
Due to the nature of the government contracts this position requires US Citizenship.
Salary $75,000k-82,000K/yearly
“CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is
At CGI Federal we call our professionals “members” to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company. CGI Federal’s benefits include:
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Paid Time Off (PTO)
• 10 Standard Holidays
• Health & Welfare Benefits as determined by your Service Contract Act
\#CGIFederalJob
\#PassportUS
**Skills:**
+ Customer Service & Support
+ Data Entry
+ Detail-oriented
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.San Diego, CAJ0324-1230CaliforniaCAAssistant Passport Support ManagerNone7DD3C2DBA866462BBE5DAB30C7B1DB50http://cgi-veterans.jobs/7DD3C2DBA866462BBE5DAB30C7B1DB5023Los AngelesCGI Technologies and Solutions, Inc.United StatesUSA2024-03-14 00:16:25**Fraud Associate Level II – Spanish Speaking**
**Category:** Administration
**Main location:** United States, California, Los Angeles
**Position ID:** J0324-1073
**Employment Type:** Full Time
**Position Description:**
Under the direct supervision of the CGI Management personnel, the Bilingual (English/Spanish) Fraud Associate Level II assists the Fraud team in completing various duties, including translation and Spanish speaking requirements as needed. This employee will is expected to perform various clerical and repetitive manual functions. Operate various office equipment and machinery in the preparation, processing, and mailing of passports and passport related documents. Utilizes the current TDIS-PD and PRISM computer operating systems to include document preparation, creation of document batches, document imaging (scanning) and reviewing, retrieval of individual application information, data entry, book printing, the generation of mailing labels, and sorting and affixing postage to sealed envelopes. Must be able to perform quality checks for standard fee information on individual applications. Ability to follow pre-set pattern for document sequencing. Insert and retrieve application packages from file cabinets. May involve performing cashiering duties on occasion. Due to the nature of the government contract requirements and/or clearance requirements, U.S. Citizenship is required.
**Your future duties and responsibilities:**
With oversight from the Government Fraud Program Manager (FPM), the Fraud Associate Level II performs data analysis in support of the Fraud Program Office and other duties as assigned.
The Fraud Associate Level II performs all duties assigned to a Fraud Associate Level I as well as, but not limited to, the following:
• Assist with any Spanish speaking needs and or required translation of correspondence and/or documents
• Read rapidly from both paper and a computer terminal
• Liaise with other DOS agencies and other USG agencies while performing daily duties
• Assist in processing applications referred to the FPM by Passport Specialists and Acceptance Agents
• Process initial fraud case paperwork, enter data, perform quality control reviews of data entered
• Process fraud case paperwork, including: scan fraud cases, enter or update applicant information into National Fraud Database (ECAS), PLOTS, Travel Document Issuance System (TDIS), and other databases; determine the appropriate Class category; perform quality control reviews of data entered; and maintain paper and electronic file libraries (SharePoint)
• Complete pre-formatted letters (addressing a variety of deficiencies) to Passport applicants whose files have been referred to the FPM office, proofread correspondence, correct and deficiencies
• Assist in verifying vital records and other public records
• Perform telephone and written inquiries concerning pending applications for FPM and team members
• Assist in preparing Passport fraud detection training materials
• Retrieve mail, file requests, or other information from other DOS offices
• Maintain and monitor fraud files and file logs. Match incoming correspondence from applicants and law enforcement officials with Passport files
• Maintain paper and electronic file libraries
• Assist in training other Fraud Associate Level I’s and maintain training materials
• Assist in process improvement
• Enter and maintain data in an in-house fraud database
• Verify and analyze data in various internal, law enforcement, and commercial databases (e.g. LexisNexis, CCD, EVVE, CURP, CLEAR) and report results
• Track fraud case statistics
• Update Agency/Center FPM SharePoint page
• Interface with Diplomatic Security and other Passport Center/Agencies
• Interface with stakeholders (acceptance facilities, law enforcement, and other Government agencies)
• Conduct analytical case reviews
• Assist in curriculum development and training aides for Passport staff training
• Provide training, oversight, and guidance to lower level Fraud Associates and other contract staff in the Fraud Office
**Required qualifications to be successful in this role:**
EDUCATION/EXPERIENCE:
• Bachelor’s Degree (or) 4 years of experience as a Support Associate Level III or IV (or) 4 years of experience in law enforcement, criminal justice, intelligence, or other professional analytic positions, and;
• Three (3) years of law enforcement, criminal justice, intelligence, or other professional analytic experience, and;
• Five (5) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook.
• ALL CANDIDATES must pass a pre-employment language assessment measuring their proficiency in speaking, reading, and writing, in Spanish. Candidates must score at an Advanced Level on the pre-employment assessment administered by ALTA Language Services to remain eligible for consideration for the position.
OTHER QUALIFICATIONS:
• Ability to multi-task while paying attention to detail and accuracy
• Ability to quickly assimilate information, analyze facts, and accurately report to management
• Possess comprehensive writing skills, ability to proofread correspondence, convey ambiguities, and correct deficiencies
• Good hand-eye coordination
• Ability to remain flexible and adapt under pressure in stressful situations and follow instructions and established procedures
• Capable of performing repetitive tasks while maintaining a high level of accuracy, such as: lifting, standing, reaching, twisting, sealing envelopes, opening/sending mail, stacking, shredding, packing/moving/stacking boxes, un-stapling, paper-clipping, sorting, filing, and reading
• Ability to work in one place and traverse the office on a continuing basis
• Ability to provide basic customer service skills
• Ability to operate desktop and industrial sized scanners
• Must meet all qualifications requirements of the Fraud Associate Level I
• Capable of analyzing facts and evaluating information, drawing conclusions from such evaluations, and formulating recommendations
• Capable of leading small teams
• Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and a Secret clearance is required.
OPTIONAL: Desired qualifications/non-essential skills required
A basic knowledge of the current TDIS computer system, ability to determine quality and correctness of prepared Passports and maintain issued applications in an orderly and traceable fashion.
Due to the nature of the government contracts this position requires US Citizenship.
Hourly Rate: $23.43/hour
“CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is
At CGI Federal we call our professionals “members” to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company. CGI Federal’s benefits include:
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Paid Time Off (PTO)
• 10 Standard Holidays
• Health & Welfare Benefits as determined by your Service Contract Act
\#CGIFederalJob
\#PassportUS
**Skills:**
+ Customer Service & Support
+ Data Entry
+ Detail-oriented
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.Los Angeles, CAJ0324-1073CaliforniaCAFraud Associate Level II – Spanish SpeakingNoneEDE75C00362B4110A367AB9C859B8AB2http://cgi-veterans.jobs/EDE75C00362B4110A367AB9C859B8AB223San DiegoCGI Technologies and Solutions, Inc.United StatesUSA2024-02-29 00:34:09**Legal Assistant (Management Analyst I)**
**Category:** Administration
**Main location:** United States, California, San Diego
**Position ID:** J0224-2254
**Employment Type:** Full Time
**Position Description:**
CGI is one of the largest global IT companies, spread across 40 countries with endless opportunities to expand and grow. As a CGI Federal member, you have the opportunity to be a shareholder at CGI and join a family of 77,500 members.
CGI is one of the top 5 largest global IT companies spread across 40 countries with endless opportunities to expand and grow. Our Federal National, Security and Justice (NSJ) Organization is growing, and we are looking for dedicated, highly motivated Legal Assistant’s (Management Analyst I) to join our team supporting a large government contract.
As a Legal Assistant the team supports the Department of Justice’s (DOJ) Executive Office of Immigration Review-Office of the Chief Immigration Judge (OCIJ), in a fast-paced environment located nationwide. The position is very administrative in nature and does require a lot of close interaction with the public, Court Administrators, and Judges.
As such, we’re a close-knit team that has access to global resources. At CGI, you’ll have the opportunity to explore a wide range of industries, technologies, and geographies, all while enjoying the personal touch that our local operating approach offers.
This position has an hourly rate of $24.50/hour plus benefits (non-negotiable)!
Your future duties and responsibilities:
• Responds to inquiries in and out of the courtrooms
• Input case information in database management system
• Provides information to Judges, Court Administrator and Support Staff
• Communicates with the Department of Homeland Security, Corrections Department, USCIS and/or other agencies
• Answers and transfers telephone calls
• Review charging documents, schedule/reschedule cases, update CASE records, and update/maintain Records of Proceedings
• Run and maintain court calendars, prepare orders and hearing notices, process motions and legal correspondence
• Crafts written documents and prepares correspondence
• Processes and distributes mail, correspondence, memoranda, and other written material.
• Sorting and distribution of all Filings received by court
• Incoming and outgoing BIA/FOIA Receipts and Distribution
• Returned Mail Receipt/Processing/Distribution
• Motions and Applications data entry
• Processing/Distribution of daily filings
• Receipt/Distribution of E-33 forms
• Log in “Utilities” E33s of cases not yet received
• General Mail Receipt/Distribution to the staff/judges’ mailbox
• COVs intake and Distribution
• Outgoing USPS Mail and FED-X
• Assists Immigration Judges in court hearings with administrative duties, e.g., receive and distribute documents, print out judge’s orders, update CASE management system, etc.
• Covers front window lobby area (receives and greets visitors at the reception window, receives and assists public in the courtrooms)
• File ROPs and correspondence, retire closed cases to the Federal Records Center
• Prepare ROPs for attorney review
Required qualifications to be successful in this role:
• High school diploma or equivalent.
• Any combination of related experience as an administrative assistant, paralegal, legal Secretary, program assistant or related field.
• Experience with various software, i.e., Windows XP, WordPerfect, MS Word, Lotus 1 2 3, Excel, and Quattro Pro.
• Excellent written and communications skills.
• Possible travel (depends on the needs of the business)
• Some bending and lifting WILL be required (lifting approximately 30 lbs. is required)
• Possible filing may be required.
• This is an encouraged 40-hour (Monday – Friday) work week position
• Ability to optimally complete a CGI Background Investigation to include, 50 State person of convicted crime, Education, Employment, Credit and Driving Records Checks to start employment.
• Be able to acquire and maintain a US Government Security Clearance (Moderate Risk
Public Trust) to start employment.
• Due to the nature of this government contract, US Citizenship is required.
This job description is not all inclusive, there may be other job responsibilities that may arise outside of what is listed above.
Hourly wage: $24.50 hr. (Non-negotiable)
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skills level; experience and training; and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.
At CGI Federal we call our professionals “members” to reinforce that all who join are owners and empowered to participate in the challenges and rewards that come from building an outstanding company. CGI Federal’s benefits include:
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Paid Time Off (PTO)
• 11 Standard Holidays
• Health & Welfare Benefits as determined by your Service Contract Act
\#CGIFederalJob
**Skills:**
+ Data Entry
+ Document Management
+ Information Management
+ Records Management
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.San Diego, CAJ0224-2254CaliforniaCALegal Assistant (Management Analyst I)None3CCBB79DD40F4CE6932EC55EA99C6162http://cgi-veterans.jobs/3CCBB79DD40F4CE6932EC55EA99C616223Los AngelesCGI Technologies and Solutions, Inc.United StatesUSA2024-02-17 00:33:28**Technical Lead AIML**
**Category:** Analytics and Emerging Digital Technologies
**Main location:** United States, Texas, Dallas
**Alternate Location(s):** United States, Arizona, Phoenix
United States, Florida, Miami
United States, California, Los Angeles, San Diego, San Francisco
United States, Georgia, Atlanta
United States, Illinois, Chicago
United States, Louisiana, Lafayette
United States, New Jersey, New Brunswick
United States, New York, Newyork City
United States, Tennessee, Chattanooga, Franklin, Knoxville
United States, Texas, Belton, Dallas, Austin, Houston
United States, Virginia, Fairfax, Lebanon Richmond, Sterling
**Position ID:** J0224-1129
**Employment Type:** Full Time
**Position Description:**
CGI is seeking a Technical Lead for Artificial Intelligence and Machine Learning. You will be responsible for designing and implementing the architecture and infrastructure of AI based solutions and a low code and no code platform, which are used in applications such as decision Intelligence, Hyper Automation, and Generative AI systems. You will lead a team of data scientists & machine Learning engineers, shaping the direction of the product, and ensuring the delivery of exceptional user experiences. The Technical Lead of AI/ML will play a pivotal role in driving the organization's AI initiatives and delivering enhanced user experiences through a AI solution based product suite. If you are a visionary leader with a passion for AI and a proven track record of success in this field, we encourage you to apply and join our dynamic team.
• This is fulltime position. Contract is not allowed for this role.
• Candidate should be flexible to work in Hybrid model from any of our CGI offices. No remote work allowed.
• Candidate should be willing to work in Eastern time zone.
• Candidate should be hands-on.
**Your future duties and responsibilities:**
• In-depth knowledge of AI/ML concepts, algorithms, and frameworks.
• Proficiency in programming languages commonly used in AI/ML development (e.g., Python, R).
• Lead and mentor a team of AI engineers and data scientists, fostering collaboration and professional growth.
• Choose appropriate algorithms and machine learning models for tasks such as intent recognition, entity extraction, and sentiment analysis.
• Oversee the end-to-end development of AI/ML projects from concept to deployment.
• Evaluate and select appropriate AI platforms, Open-Source tools, and frameworks for Product Development.
• Language Model Integration: Integrate and fine-tune pre-trained language models (e.g., GPT, BERT, SAVVY, LlaMa2) to suit specific AI/ML applications.
• Develop strategies for data collection, storage, and preprocessing, as well as methods for managing user interactions and feedback.
• Implement techniques for user-specific personalization and contextual understanding to enhance the user experience.
• Design systems that can handle high volumes of concurrent users and accommodate future growth.
• Performance Optimization: Continuously improve the performance and efficiency of the AI system, minimizing response times and resource consumption.
• GenAI: Ability to design and conduct experiments to test the efficacy of different generative models. Stay updated on the latest research and advancements in the field of generative AI.
• Integration with External Systems: Ensure smooth integration with external data sources, APIs, and other enterprise systems to provide comprehensive responses and actions.
• Security and Privacy: Implement security measures to protect user data and maintain compliance with data privacy regulations.
• Develop project timelines, allocate resources, and ensure timely delivery.
• Collaborate with cross-functional teams, including data engineers, software developers, and business stakeholders.
**Required qualifications to be successful in this role:**
• Bachelor's or master's degree in computer science, artificial intelligence, or a related field.
• 7+ years of experience in AI /ML,NLP, and OCR development, including hands-on experience with NLP libraries and tools.
• Experience with deep learning frameworks (e.g., TensorFlow, PyTorch). Understanding of natural language processing (NLP), computer vision, and other AI/ML subfields.
• Proficiency in programming languages like Python, Java, or others commonly used in AI development.
• Hands-on experience in machine learning techniques, NLP algorithms and Optical Character Recognition (OCR).
• Ability to design and implement scalable, modular AI/ML systems.
• At least 5 use case implementations in Decision Intelligence, Predictions and 3 use cases in Hyper Automation.
• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) for deploying and scaling AI systems.
• At least one implementation of using Large Language Models (LlaMa2) with a GPU based infrastructure.
• Experience with DevOps practices and CI/CD pipelines.
• Effective communication is crucial for collaborating with cross-functional teams and explaining technical concepts to non-technical stakeholders.
• Understanding of data privacy regulations, security best practices, and ethical considerations in AI development.
*CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to: skill set level; experience and training; and licensure and certifications. CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $85,000-$223,200.
At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:
Competitive base salaries
Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
401(k) Plan and Profit Participation for eligible members
Generous holidays, vacation, and sick leave plans
Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more.
\#LI -KB5
**Skills:**
+ C#
+ Data Engineering
+ HTML
+ Python
+ SAS
+ Artificial Intelligence
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.Los Angeles, CAJ0224-1129CaliforniaCATechnical Lead AIMLNone9869BB5EBDFD4FE9A43C41EDFE4222A6http://cgi-veterans.jobs/9869BB5EBDFD4FE9A43C41EDFE4222A623Los AngelesCGI Technologies and Solutions, Inc.United StatesUSA2024-02-16 00:09:27**Section Leader (SL)**
**Category:** Administration
**Main location:** United States, California, Los Angeles
**Position ID:** J0224-1003
**Employment Type:** Full Time
**Position Description:**
Under the direction of the Site PSM, Government Client Leadership or designate, lead a team involved in all phases of passport processing, customer service and PRISM functions. Includes planning, directing and coordination of the daily activities of mail open, cashier, image capture, image review, data entry, bookprint, quality control, customer service functions such as searches, re-writes, re-issues, re-mails and all PRISM functions. Assure sufficient inventory of passports and other supplies are on hand to meet current and anticipated demand.
**Your future duties and responsibilities:**
The Section Leader leads and manages a team of Support Associates. Responsibilities include setting work priorities and ensuring a smooth transition of work between the various teams. If requested by Government management, ensure that a sufficient inventory of Passports and other supplies are on hand to meet current and anticipated demand. The Section Leader serves as a Subject Matter Expert (SME) in critical roles and frequently liaises with onsite Government Management. Critical roles such as, Passport services’ processing work functions (mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM), customer service, fraud, cashier, passport product control, and supervise at any level within the Agency/Center.
Anticipated tasks include, but are not limited to, the following:
• Plan, direct, and coordinate the daily activities of mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM. Plan and follow established procedures and methods to meet changing processing requirements
• Provide regular operational feedback, management meetings, status updates, attendance reporting, training records, and other production activity reporting
• Perform workload management in all Passport task areas to include, Mail Open, LB/Scanning, Image Review, Book Print, Quality Control, Mail Out, PRISM or Customer Service
• Notify the Passport Support Manager of any problems or issues with staff adherence to procedures, any internal controls violations
• Monitor workload and make recommendations to the Government on how to divide work among support staff
• Monitor contractor personnel performance and ensure that work is performed in accordance with performance standards, established procedures, and internal controls
• Assist with prioritizing will calls, expedites, and routine work
• Assist in training contract personnel in their duties and tasks, helping to constantly improve the training process/procedure
• Make recommendations to the Government to improve processes and assist with problem solving and continuous improvement
• Maintain flexibility to meet organizational production and service goals, as required by the workload, and per the direction of the Government
• Maintain control and oversight of blank Passport books/cards and other accountable items
• In the event that the Passport Support Manager is absent for any reason, for a period no longer than two weeks, a Section Leader may serve as Acting Passport Support Manager.
**Required qualifications to be successful in this role:**
• Good oral and written communication skills
• Ability to prioritize workload for small teams and possess good organizational skills
• Ability to effectively and politely interface with the public and provide excellent customer service
• Ability to analyze, interpret, and apply regulatory material and internal controls
• Bachelor’s Degree (or) 4 years of experience as a Support Associate Level II or III (or) 4 years of experience in managing teams, and;
• Six (6) years of general office experience, including;
• Two (2) years of supervisory experience, including;
• Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook, and;
• Demonstrated customer service experience, and;
• Demonstrated ability to lead, manage, assign, delegate, prioritize, and organize workflow duties of a team.
Desired qualifications/non-essential skills:
Due to the nature of the government contracts this position requires US Citizenship.
“CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $67,00k-$72,000k/Yearly.
At CGI Federal we call our professionals “members” to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company. CGI Federal’s benefits include:
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Paid Time Off (PTO)
• 10 Standard Holidays
• Health & Welfare Benefits as determined by your Service Contract Act
\#CGIFederalJob
\#PassportUS
**Skills:**
+ Customer Service & Support
+ Data Entry
+ Detail-oriented
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.Los Angeles, CAJ0224-1003CaliforniaCASection Leader (SL)None663A75F48B64450DBC6727BBDC94579Ehttp://cgi-veterans.jobs/663A75F48B64450DBC6727BBDC94579E23San DiegoCGI Technologies and Solutions, Inc.United StatesUSA2024-02-10 00:23:26**San Diego Section Leader**
**Category:** Administration
**Main location:** United States, California, San Diego
**Position ID:** J0224-0670
**Employment Type:** Full Time
**Position Description:**
Under the direction of the Site PSM, Government Client Leadership or designate, lead a team involved in all phases of passport processing, customer service and PRISM functions. Includes planning, directing and coordination of the daily activities of mail open, cashier, image capture, image review, data entry, bookprint, quality control, customer service functions such as searches, re-writes, re-issues, re-mails and all PRISM functions. Assure sufficient inventory of passports and other supplies are on hand to meet current and anticipated demand.
**Your future duties and responsibilities:**
The Section Leader leads and manages a team of Support Associates. Responsibilities include setting work priorities and ensuring a smooth transition of work between the various teams. If requested by Government management, ensure that a sufficient inventory of Passports and other supplies are on hand to meet current and anticipated demand. The Section Leader serves as a Subject Matter Expert (SME) in critical roles and frequently liaises with onsite Government Management. Critical roles such as, Passport services’ processing work functions (mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM), customer service, fraud, cashier, passport product control, and supervise at any level within the Agency/Center. Anticipated tasks include, but are not limited to, the following:
• Plan, direct, and coordinate the daily activities of mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM. Plan and follow established procedures and methods to meet changing processing requirements
• Provide regular operational feedback, management meetings, status updates, attendance reporting, training records, and other production activity reporting
• Perform workload management in all Passport task areas to include, Mail Open, LB/Scanning, Image Review, Book Print, Quality Control, Mail Out, PRISM or Customer Service
• Notify the Passport Support Manager of any problems or issues with staff adherence to procedures, any internal controls violations
• Monitor workload and make recommendations to the Government on how to divide work among support staff
• Monitor contractor personnel performance and ensure that work is performed in accordance with performance standards, established procedures, and internal controls
• Assist with prioritizing will calls, expedites, and routine work
• Assist in training contract personnel in their duties and tasks, helping to constantly improve the training process/procedure
• Make recommendations to the Government to improve processes and assist with problem solving and continuous improvement
• Maintain flexibility to meet organizational production and service goals, as required by the workload, and per the direction of the Government
• Maintain control and oversight of blank Passport books/cards and other accountable items
• In the event that the Passport Support Manager is absent for any reason, for a period no longer than two weeks, a Section Leader may serve as Acting Passport Support Manager.
**Required qualifications to be successful in this role:**
• Good oral and written communication skills
• Ability to prioritize workload for small teams and possess good organizational skills
• Ability to effectively and politely interface with the public and provide excellent customer service
• Ability to analyze, interpret, and apply regulatory material and internal controls
• Bachelor’s Degree (or) 4 years of experience as a Support Associate Level II or III (or) 4 years of experience in managing teams, and;
• Six (6) years of general office experience, including;
• Two (2) years of supervisory experience, including;
• Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook, and;
• Demonstrated customer service experience, and;
• Demonstrated ability to lead, manage, assign, delegate, prioritize, and organize workflow duties of a team.
Due to the nature of the government contracts this position requires US Citizenship.
Salary Rate: $63,000-$67,000k/ Yearly
“CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is
At CGI Federal we call our professionals “members” to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company. CGI Federal’s benefits include:
Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
401(k) Plan and Profit Participation for eligible members
Paid Time Off (PTO)
10 Standard Holidays
Health & Welfare Benefits as determined by your Service Contract Act
\#CGIFederalJob
\#PassportUS
**Skills:**
+ Customer Service & Support
+ Data Entry
+ Detail-oriented
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.San Diego, CAJ0224-0670CaliforniaCASan Diego Section LeaderNoneEC1BB036CC12427A890453CB230EC417http://cgi-veterans.jobs/EC1BB036CC12427A890453CB230EC41723San DiegoCGI Technologies and Solutions, Inc.United StatesUSA2024-01-26 00:23:16**Financial Analyst**
**Category:** Business Analysis (functional and technical)
**Main location:** United States, California, San Diego
**Position ID:** J0124-1395
**Employment Type:** Full Time
**Position Description:**
If you possess strong analytical and problem-solving skills, have a good understanding of forecasting, budgeting, and operational/financial accounting concepts and are looking for an opportunity that offers career development and growth, this is the role for you!
Our team works closely with Project Managers and senior members of CGI Leadership. You will be actively encouraged to develop your skills and knowledge through professional development to allow for career progression within CGI.
This position can be located in San Diego, CA or Los Angeles, CA.
**Your future duties and responsibilities:**
•The primary duties of the Financial Analyst include full life cycle project accounting, revenue recognition, client billing, analysis to financial metrics and vendor management.
•You should possess solid analytical, organizational, and time-management skills along with being adept at managing workload, prioritizing and knowing when (and how) to raise issues. •Additionally, this person must be strategic and assertive in a fast-paced environment.
•Much of this job is working in Microsoft Excel, so the ability to work efficiently in spreadsheets is a high priority.
**Required qualifications to be successful in this role:**
•3+ years of solid accounting and/or finance knowledge.
•An understanding of technical accounting coupled with experience in the corporate world is essential.
•Strong analytical skills and an ability to work independently in a fast-paced, ambiguous and rapidly changing environment.
•Above all, the successful candidate must be team focused, be willing to serve in multiple roles, and have a can-do demeanor.
•Bringing an outstanding work ethic, excellent technical skills, demonstrated self-directed career achievement to date as well as proven track record to provide creative solutions and initiate change will lead to success in this role.
CGI anticipates accepting applications for this position through April 7, 2024.
“CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $44,000 - $91,700."
At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:
• Competitive base salaries
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Generous holidays, vacation, and sick leave plans
• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more
\#LF-AF1
**Skills:**
+ Finance & Accounting
+ Financial Analysis
+ Vendor Management
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.San Diego, CAJ0124-1395CaliforniaCAFinancial AnalystNone53CB12AB06B84E34BAA7A4F45F5EF23Fhttp://cgi-veterans.jobs/53CB12AB06B84E34BAA7A4F45F5EF23F23Los AngelesCGI Technologies and Solutions, Inc.United StatesUSA2024-01-26 00:20:15**Administrative Support Level I**
**Category:** Administration
**Main location:** United States, California, Los Angeles
**Position ID:** J0124-1399
**Employment Type:** Full Time
**Position Description:**
At the direction of the Regional Director, perform a variety of administrative and secretarial functions for the DOS/PPT Regional Management Staff and Contract Management staff. Maintain all office functions associated with meeting the needs of the front office including incoming calls, correspondence and faxes. Due to the nature of the government contract requirements and/or clearance requirements, U.S. Citizenship is required.
**Your future duties and responsibilities:**
Under the guidance of the onsite Government management team, the Administrative Assistant shall perform a variety of administrative and secretarial functions for the Director or Executive office. The Administrative Assistant Level I is responsible for coordinating the large volume of information coming into the office to insure formats and deadlines are being met (i.e. schedules, memoranda, briefing papers, taskers, etc.). The Administrative Assistant maintains confidential information (employee lists, management contact info, etc.) and at a minimum, shall perform the following functions:
• Answer incoming calls (external and internal to the office in a highly professional manner and forward calls, take messages or resolve calls as warranted on an individual basis.
• Organize, type, collate and file sensitive material.
• Maintain Agency/Center and Director calendar of upcoming events, guest log, appointments, and other activities.
• Review incoming documents and take appropriate action/distribution.
• Track and monitor the status of memoranda, correspondence and taskers.
• Inform Agency/Center personnel of overdue items, upcoming deadlines, and format and
• Department procedures for processing documentation.
• Assist with travel arrangements using online Travel Manager System.
• Prepare briefing materials and compile reports.
• Prepare written communications using a variety of office software, specifically: MS Word, MS
Power Point, MS Publisher, MS Excel, and SharePoint.
• Provide support to other projects or tasks as required.
• Track and report official time and attendance records for all federal employees within the office.
• Receive deliveries and arrange for pick-up of outgoing shipments.
• Be responsible for stocking the photocopy and facsimile machines and supplies as well as maintaining their operational status and taking the requested readings.
• Receive and sort incoming /outgoing administrative mail.
• Maintain constant awareness of all aspects of internal security including adherence to the restricted area policies, logging off computer terminals when not in use and securing work at the end of the business day.
• Admit and welcome visitors into facility and maintains visitor login files.
• Process employees for DS badges through the MDIS/DOS enrollment system, PIN resets and unlock badges.
• Liaise with building management to report and resolve maintenance issues.
• Operate office equipment, including but not limited to: document scanners, telephones, intercoms,
A-phones, label printers, and cameras.
• Assist with ordering, tracking, receiving, inventorying office supplies through various methods
(GSA, CA internal, etc.)
**Required qualifications to be successful in this role:**
• Types 50 words per minute (WPM) with no errors
• Ability to adapt to changes in procedures and assignments.
• Ability to establish working relationships at all organizational levels.
• Strong organizational skills, time management, and attention to detail.
• Can simultaneously manage and maintain multiple MS Outlook calendars for personnel, leave, training and/or conference rooms.
• Excellent written and oral communication skills to draft memoranda and reports.
• Demonstrated capability to analyze facts, evaluate information, and draw conclusions.
• Ability to interpret and apply regulatory material, such as federal personnel rules and regulations including the Foreign Affairs Manual Volume III (FAM-Personnel)
• HS Diploma (2 year college degree preferred), and;
• Three (3) years of experience utilizing a variety of office software, specifically: Microsoft (MS) Word, MS Excel, MS Power Point, MS Publisher, MS Excel, and MS Outlook, including;
• Two (2) years of experience as an Administrative Assistant in an office environment, including;
• One (1) year of experience supporting at an executive level, including;
• Demonstrated experience with document management, preferably for a legal department of other office, and;
• Demonstrated ability to prioritize and organize simultaneous work flow duties.
OPTIONAL: Desired qualifications/non-essential skills required
Due to the nature of the government contracts this position requires US Citizenship.
Hourly Rate: $23.65/hour
“CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is
At CGI Federal we call our professionals “members” to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company. CGI Federal’s benefits include:
Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
401(k) Plan and Profit Participation for eligible members
Paid Time Off (PTO)
10 Standard Holidays
Health & Welfare Benefits as determined by your Service Contract Act
\#CGIFederalJob
\#PassportUS
**Skills:**
+ Customer Service & Support
+ Data Entry
+ Detail-oriented
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.Los Angeles, CAJ0124-1399CaliforniaCAAdministrative Support Level INoneD6CBCA75DCE2422887A4FF3FCD9072F2http://cgi-veterans.jobs/D6CBCA75DCE2422887A4FF3FCD9072F223Los AngelesCGI Technologies and Solutions, Inc.United StatesUSA2024-01-17 00:25:13**Organizational Change Management Consultant**
**Category:** ERP/CRM/Tools
**Main location:** United States, California, Los Angeles
**Position ID:** J0124-0767
**Employment Type:** Full Time
**Position Description:**
CGI is searching for an Organizational Change Management (OCM) Consultant to partner with our Public Sector and/or Commercial clients in implementing change management strategies ranging from short strategic engagements to large transformational initiatives. Our OCM services include strategy development, leadership engagement, risk management, communications, training solutions and organizational readiness through proprietary solutions, proven methods, and supporting technologies.
This position is located in our Los Angeles, CA office with work performed at client site in Downey, CA; however, a hybrid working model is acceptable, with the expectation of 50% travel/onsite presence when needed.
**Your future duties and responsibilities:**
• Documenting future state business processes and assisting in the development of policies and procedures
• Facilitating the alignment of stakeholders to develop future state vision/value definitions
• Designing, developing, delivering and managing multi-channel communications
• Supporting the development of benefits realization strategies
• Assisting in the formation and management of change champion networks in client organizations
• Assisting in development, review, and delivery of multi-mode training programs
• Interacting with client leaders, managers, and supervisors
• Ensuring end-user readiness through checklists and other tools/templates
• Collecting metrics and monitoring change progress and completion of readiness checklist items
**Required qualifications to be successful in this role:**
Successful candidates will demonstrate experience supporting change management solutions for technology, process, and/or other transformational programs with activities outlined in the list of principle responsibilities above. In addition, the successful candidate will have:
• Bachelor’s degree
• Must have a minimum of 3 years of experience in organizational change management
• Must have supported the implementation of at least 2 technology solutions, where at least 1 was an ERP solution
• Strong interpersonal, written and verbal communication skills
• Good PowerPoint, Visio, and graphical skills for visual communications
• Work with minimal supervision at client sites while operating as part of a larger team
DESIRED QUALIFICATIONS/NON-ESSENTIAL SKILLS REQUIRED
• Previous consulting background
• Supporting Business Process Re-engineering efforts including the formal documentation of business process, business rule, and/or workflow documentation as well as gap analysis
• Project management experience, including scope, schedule and risk management experience
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $66,300 - $146,800.
CGI anticipates accepting applications for this position through February 27, 2024.
At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:
• Competitive base salaries
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Generous holidays, vacation, and sick leave plans
• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more
\#LF-AF1
\#DICE
**Skills:**
+ Change Management
+ Microsoft Visio
+ Business Process Reengineering
+ Project Management
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.Los Angeles, CAJ0124-0767CaliforniaCAOrganizational Change Management ConsultantNone0674687463694AECB975BC58E1E1429Ehttp://cgi-veterans.jobs/0674687463694AECB975BC58E1E1429E23San FranciscoCGI Technologies and Solutions, Inc.United StatesUSA2024-01-17 00:24:43**Section Leader**
**Category:** Administration
**Main location:** United States, California, San Francisco
**Position ID:** J0124-0950
**Employment Type:** Full Time
**Position Description:**
Under the direction of the Site PSM, Government Client Leadership or designate, lead a team involved in all phases of passport processing, customer service and PRISM functions. Includes planning, directing and coordination of the daily activities of mail open, cashier, image capture, image review, data entry, bookprint, quality control, customer service functions such as searches, re-writes, re-issues, re-mails and all PRISM functions. Assure sufficient inventory of passports and other supplies are on hand to meet current and anticipated demand.
**Your future duties and responsibilities:**
The Section Leader leads and manages a team of Support Associates. Responsibilities include setting work priorities and ensuring a smooth transition of work between the various teams. If requested by Government management, ensure that a sufficient inventory of Passports and other supplies are on hand to meet current and anticipated demand. The Section Leader serves as a Subject Matter Expert (SME) in critical roles and frequently liaises with onsite Government Management. Critical roles such as, Passport services’ processing work functions (mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM), customer service, fraud, cashier, passport product control, and supervise at any level within the Agency/Center. Anticipated tasks include, but are not limited to, the following:
• Plan, direct, and coordinate the daily activities of mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM. Plan and follow established procedures and methods to meet changing processing requirements
• Provide regular operational feedback, management meetings, status updates, attendance reporting, training records, and other production activity reporting
• Perform workload management in all Passport task areas to include, Mail Open, LB/Scanning, Image Review, Book Print, Quality Control, Mail Out, PRISM or Customer Service
• Notify the Passport Support Manager of any problems or issues with staff adherence to procedures, any internal controls violations
• Monitor workload and make recommendations to the Government on how to divide work among support staff
• Monitor contractor personnel performance and ensure that work is performed in accordance with performance standards, established procedures, and internal controls
• Assist with prioritizing will calls, expedites, and routine work
• Assist in training contract personnel in their duties and tasks, helping to constantly improve the training process/procedure
• Make recommendations to the Government to improve processes and assist with problem solving and continuous improvement
• Maintain flexibility to meet organizational production and service goals, as required by the workload, and per the direction of the Government
• Maintain control and oversight of blank Passport books/cards and other accountable items
• In the event that the Passport Support Manager is absent for any reason, for a period no longer than two weeks, a Section Leader may serve as Acting Passport Support Manager.
**Required qualifications to be successful in this role:**
• Good oral and written communication skills
• Ability to prioritize workload for small teams and possess good organizational skills
• Ability to effectively and politely interface with the public and provide excellent customer service
• Ability to analyze, interpret, and apply regulatory material and internal controls
• Bachelor’s Degree (or) 4 years of experience as a Support Associate Level II or III (or) 4 years of experience in managing teams, and;
• Six (6) years of general office experience, including;
• Two (2) years of supervisory experience, including;
• Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook, and;
• Demonstrated customer service experience, and;
• Demonstrated ability to lead, manage, assign, delegate, prioritize, and organize workflow duties of a team.
Due to the nature of the government contracts this position requires US Citizenship.
Salary Rate: $63,000-$67,000k/ Yearly
“CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is
At CGI Federal we call our professionals “members” to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company. CGI Federal’s benefits include:
Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
401(k) Plan and Profit Participation for eligible members
Paid Time Off (PTO)
10 Standard Holidays
Health & Welfare Benefits as determined by your Service Contract Act
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
\#CGIFederalJob
\#PassportUS
**Skills:**
+ Customer Service & Support
+ Data Entry
+ Detail-oriented
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.San Francisco, CAJ0124-0950CaliforniaCASection LeaderNone9C322C77CB9C4A58A239EB0F8999FAC0http://cgi-veterans.jobs/9C322C77CB9C4A58A239EB0F8999FAC023Los AngelesCGI Technologies and Solutions, Inc.United StatesUSA2024-01-14 00:17:38**Advantage HR ERP Trainer**
**Category:** ERP/CRM/Tools
**Main location:** United States, California, Los Angeles
**Position ID:** J0124-0766
**Employment Type:** Full Time
**Position Description:**
CGI is seeking an Advantage HR ERP Trainer in support of a long-standing client in Downey, CA.
This position is located in our Los Angeles, CA office with work performed at client site in Downey, CA; however, a hybrid working model is acceptable, with the expectation of 50% travel/onsite presence when needed.
**Your future duties and responsibilities:**
• Provides interactive and engaging Advantage ERP instruction in HR/Payroll modules to a collection of public sector professionals and supporting staff enterprise wide including School Districts, Community Colleges, and County Office of Education central support operations.
• Identifies and maintains a broad understanding of agency workflows throughout the enterprise and the functional requirements and system specifications required by the end user population, utilizing this knowledge to implement curriculum and update training material, if needed.
• Coordinates and conducts IT ERP Training for client's end user community using Adult Learning Principles and the latest instructional technology tools.
• Collaborates creatively, resourcefully, and diligently with the project teams to define course structure, content, and instructional delivery method to produce and maintain high quality training.
• Assess training needs before, during, and after each class; Identify potential training gaps/issues and work with stakeholders to resolve; Makes necessary adjustments to training delivery based on student and stakeholder feedback.
• Monitor student enrollment and facilitate attendance in training classes; Perform attendance and competency assessment tracking after each class.
• Ensure timely availability of necessary training materials.
**Required qualifications to be successful in this role:**
• Associate's degree or greater is required; Equivalent related experience may be considered in lieu of degree; Credentialed in Advantage HR ERP module; Bachelor's degree preferred.
• Experience training various audiences on IT ERP is required with preference provided for experience with two or more commercial off the shelf IT ERP solutions; Experience with CGI Advantage HR ERP required.
• Minimum of 2 years of experience in the development, design, facilitation, and implementation of professional training programs for adults required; One year of training experience in public sector is preferred.
• Previous experience working in a public sector setting such as a State, County, City, or School District is preferred; Previous experience with Learning Management Systems and authoring computer-based trainings preferred; Of the 2-year training experience required, at least one year must include comfortably and confidently teaching large groups of adults 20+ utilizing a variety of instructional delivery methods, for prolonged periods of time; Ability to learn technology quickly through instruction and self-training and the agility to adapt to a rapidly changing environment.
• Special Training/Skills: Proven skills as an instructor/presenter and group facilitator; Team player and leader skilled in group facilitation required; Must be highly organized and flexible.
• Ability to effectively communicate verbally and in writing in a concise, logical manner so that students can absorb and retain.
“CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $74,600- $146,800."
CGI anticipates accepting applications for this position through April 11, 2024.
At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:
• Competitive base salaries
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Generous holidays, vacation, and sick leave plans
• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more
\#LF-AF1
\#DICE
**Skills:**
+ Advantage HRM
+ Advantage Learning Mgmt
+ Leadership
+ Training Delivery
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.Los Angeles, CAJ0124-0766CaliforniaCAAdvantage HR ERP TrainerNone3477FD13DD804E648F5CD26DFB045FF7http://cgi-veterans.jobs/3477FD13DD804E648F5CD26DFB045FF723San FranciscoCGI Technologies and Solutions, Inc.United StatesUSA2024-01-10 00:24:48**Legal Assistant (Management Analyst I)**
**Category:** Administration
**Main location:** United States, California, San Francisco
**Position ID:** J0124-0489
**Employment Type:** Full Time
**Position Description:**
CGI is one of the top 5 largest global IT companies spread across 40 countries with endless opportunities to expand and grow. Our Federal National, Security and Justice (NSJ) Organization is growing, and we are looking for dedicated, highly motivated Legal Assistant’s (Management Analyst I) to join our team supporting a large government contract.
As a Legal Assistant the team supports the Department of Justice’s (DOJ) Executive Office of Immigration Review-Office of the Chief Immigration Judge (OCIJ), in a fast-paced environment located nationwide. The position is very administrative in nature and does require a lot of close interaction with the public, Court Administrators, and Judges.
As such, we’re a close-knit team that has access to global resources. At CGI, you’ll have the opportunity to explore a wide range of industries, technologies, and geographies, all while enjoying the personal touch that our local operating approach offers.
This position has an hourly rate of $22.27/hour plus benefits (non-negotiable)!
Your future duties and responsibilities:
• Responds to inquiries in and out of the courtrooms
• Input case information in database management system
• Provides information to Judges, Court Administrator and Support Staff
• Communicates with the Department of Homeland Security, Corrections Department, USCIS and/or other agencies
• Answers and transfers telephone calls
• Review charging documents, schedule/reschedule cases, update CASE records, and update/maintain Records of Proceedings
• Run and maintain court calendars, prepare orders and hearing notices, process motions and legal correspondence
• Crafts written documents and prepares correspondence
• Processes and distributes mail, correspondence, memoranda, and other written material.
• Sorting and distribution of all Filings received by court
• Incoming and outgoing BIA/FOIA Receipts and Distribution
• Returned Mail Receipt/Processing/Distribution
• Motions and Applications data entry
• Processing/Distribution of daily filings
• Receipt/Distribution of E-33 forms
• Log in “Utilities” E33s of cases not yet received
• General Mail Receipt/Distribution to the staff/judges’ mailbox
• COVs intake and Distribution
• Outgoing USPS Mail and FED-X
• Assists Immigration Judges in court hearings with administrative duties, e.g., receive and distribute documents, print out judge’s orders, update CASE management system, etc.
• Covers front window lobby area (receives and greets visitors at the reception window, receives and assists public in the courtrooms)
• File ROPs and correspondence, retire closed cases to the Federal Records Center
• Prepare ROPs for attorney review
Required qualifications to be successful in this role
• High school diploma or equivalent.
• Any combination of related experience as an administrative assistant, paralegal, legal Secretary, program assistant or related field.
• Experience with various software, i.e., Windows XP, WordPerfect, MS Word, Lotus 1 2 3, Excel, and Quattro Pro.
• Excellent written and communications skills.
• Possible travel (depends on the needs of the business)
• Some bending and lifting WILL be required (lifting approx.. 30 lbs. is required)
• Possible filing may be required.
• This is an encouraged 40 hour (Monday – Friday) work week position
• Ability to optimally complete a CGI Background Investigation to include, 50 State person of convicted crime, Education, Employment, Credit and Driving Records Checks to start employment.
• Be able to acquire and maintain a US Government Security Clearance (Moderate Risk
Public Trust) to start employment.
• Due to the nature of this government contract, US Citizenship is required.
This job description is not all inclusive, there may be other job responsibilities that may arise outside of what is listed above.
Hourly wage: $22.27 hr. (Non-negotiable)
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skills level; experience and training; and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.
“Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records”.
At CGI Federal we call our professionals “members” to reinforce that all who join are owners and empowered to participate in the challenges and rewards that come from building an outstanding company. CGI Federal’s benefits include:
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Paid Time Off (PTO)
• 11 Standard Holidays
• Health & Welfare Benefits as determined by your Service Contract Act
\#CGIFederalJob
**Skills:**
+ Data Entry
+ Document Management
+ Information Management
+ Records Management
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.San Francisco, CAJ0124-0489CaliforniaCALegal Assistant (Management Analyst I)NoneE4BA933AEFA841489A84EB5E793FF522http://cgi-veterans.jobs/E4BA933AEFA841489A84EB5E793FF52223San DiegoCGI Technologies and Solutions, Inc.United StatesUSA2024-01-05 05:19:02**Seasonal Passport Support Associate III**
**Category:** Administration
**Main location:** United States, California, San Diego
**Position ID:** J0124-0190
**Employment Type:** Full Time
**Position Description:**
CGI Federal is looking for experienced Support Associates to support the San Diego Passport Agency. The ideal candidates should possess excellent communication skills, have experience in working with customers in a front facing capacity, and have the ability to work as a team in a fast-paced environment.
**Your future duties and responsibilities:**
• Operate various equipment for high-speed scanning, mail out, and metering of mail.
• Prepare and mail envelopes with correct passport and corresponding supporting documents.
• Box and archive files for storage purposes.
• Interface with passport applicants at Agency/Center Information and Will-Call counters:
o At the Information Station, ensure appointment is scheduled;
o Review passport application, photograph, identification and supporting
documentation for completeness prior to adjudication;
o Ensure the application and documents comply with Passport requirements,
photograph meets Passport standards, and customer is provided fee information.
• Prior to distributing to applicants, print and review passport books for accuracy and quality.
• Process refund/reimbursement requests.
• Generate a credit card payment from the applicant and distribute completed batches to the Cashier’s Office. Verify all completed transactions and run designated reports.
• Assist with Acceptance Agent training: prepare training materials, conduct “meet-and- greets,” set-up training sessions, conduct office tours, etc.
• Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities.
• Contact applicants to request necessary documents.
• Resolve undeliverable mail items by contacting the customer and appropriately documenting all actions taken in a SharePoint application.
• Per the guidance of DOS Passport Specialists, generate correspondence to resolve application discrepancies, including: Return to Sender (RTS), Rewrites and Re-issues, and re-batch into the system.
**Required qualifications to be successful in this role:**
• Bachelor’s Degree
• Four years of general office experience: follow a number of specific procedures in completing several clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; simple posting to individual accounts; opening mail; running mail through metering machines; and calculating and posting charges to departmental accounts
• Three years of experience utilizing a variety of office software, specifically Microsoft Office
• Capable of performing tasks while maintaining a high level of accuracy
• Ability to work in one place and traverse the office on a continuing basis
• Must maintain constant awareness of all aspects of internal and external security
• Ability to successfully complete the CGI Background Investigation to include: 50 State Criminal, Education and Employment checks; additionally, your ability to successfully complete a Credit and/or Driving Records check may be conducted if required by the contract for continued employment
• Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and an ability to obtain an MRPT clearance is required.
• Selected candidates must be able to frequently lift and carry up to 45 lbs. This position may require long hours of standing, so candidates will be expected to stand and walk around the worksite for the entirety of their shift.
Hourly Rate: $20.43/hour
*CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level; experience and training; and licensure and certifications.Compensation decisions are dependent on the facts and circumstances of each case.*
• At CGI Federal we call our professionals “members” to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company. CGI Federal’s benefits include:
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Paid Time Off (PTO)
• 10 Standard Holidays
• Health & Welfare Benefits as determined by your Service Contract Act
\#CGIFederalJob
\#PassportUS
\#IAF
**Skills:**
+ Business Acumen
+ Communication (Oral/Written)
+ Detail-oriented
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.San Diego, CAJ0124-0190CaliforniaCASeasonal Passport Support Associate IIINone6927FC326E574598859CDEDB2548BC5Dhttp://cgi-veterans.jobs/6927FC326E574598859CDEDB2548BC5D23SacramentoCGI Technologies and Solutions, Inc.United StatesUSA2023-12-19 00:20:06**Infrastructure Architect**
**Category:** Project Management
**Main location:** United States, California, Sacramento
**Position ID:** J1223-0718
**Employment Type:** Full Time
**Position Description:**
CGI is currently seeking an Infrastructure Architect and Capacity Planner to join our team to work on highly visible transformation projects for some of the world’s largest enterprises.
This is the chance to further advance your career. Why?
• Full-time opportunity to become a member of an organization with $10 billion+ in annual revenues
• 70,000 employees in 40 countries
We offer a complete benefits package, including medical, dental, vision, 401k, paid vacation, etc.
**Your future duties and responsibilities:**
The Systems Architect/Capacity Planner applies broad technical expertise to the analysis of business requirements, documentation of architectural design and solution specifications, and ongoing capacity and performance analysis of hybrid cloud solutions.
Job Responsibilities
• Responsible for all aspects of infrastructure architecture and design.
• Responsible for monitoring solution performance and capacity utilization, developing capacity planning models, presenting future requirements in the form of detailed Capacity Management Plans and Capacity Management Reports.
• Technical lead for Proof Of Concept design and testing activities.
• Responsible for reviewing all Change Requests for infrastructure architecture impact.
• Drives the development of white papers, proposals, and other documentation.
• Coordinates monitoring and analysis in support of specialized activities such as performance testing.
**Required qualifications to be successful in this role:**
At least five (5) years of experience in preparing and implementing capacity management plans within the past fifteen (15) years, developing long and short-term plans for hardware and software components on projects involving large and complex IT systems.
At least one (1) year of experience within the past fifteen (15) years, managing the migration of large and complex IT systems from one production environment to another on at least two (2) separate projects. Each project must have had a duration of at least six (6) months. One (1) of the two (2) projects shall have included migration to, and operation of, a system component in a cloud environment.
The Infrastructure Lead shall have at least two (2) years of experience within the past fifteen (15) years, working with IT infrastructure (physical or cloud) hosted at OTech or a similar government or commercial data center rated Tier 3 or better.
Definition of Large and Complex IT System:
• Integrates at least two applications, one of which is a Commercial Off The Shelf package.
• Interfaces with at least five external systems.
3-5 years' experience serving as a systems architect in a large multi-vendor AWS hybrid environment.
3-5 years' experience producing infrastructure architecture design documents.
3-5 years' experience producing detailed capacity management plans and reports.
3-5 years' experience designing IaaS-based solutions and planning capacity for AWS solutions.
AWS Solutions Architect - Associate or Professional certification.
Excellent written, verbal, and interpersonal communication skills; ability to present technical information to an audience of non-technical business decision makers.
Experience working on major systems implementation projects;
• Ability to exercise independent judgment in driving technical problems to resolution.
• Ability to mentor other team members in areas of technical expertise.
• Excellent troubleshooting and root cause-analysis skills.
Excellent working knowledge of:
• AWS platforms and technologies including S3, ECS, EKS, Fargate, EC2, and Lambda.
• Enterprise-Scale Transactional Processing Systems
• Linux/UNIX server technologies.
• Database technologies, preferably DB2, DynamoDB, and Aurora (MySQL and Postgres)
• Middleware technologies, preferably WebSphere and Business Objects.
• Local and Wide area networking technologies.
• Both SDLC and Agile development methodologies, as well as DevOps delivery models.
DESIRED QUALIFICATIONS/NON-ESSENTIAL SKILLS REQUIRED
3-5 years of experience working in an outsourced/managed services environment.
One or more of the following:
• 3-5 years of Java ore related web development experience
• 3-5 years of Application Server administration experience in a large production environment, preferably with WebSphere .
Experience with three or more of the following, or equivalent, technologies:
New Relic, Jira, Bitbucket, Bamboo, Confluence, Windows Server.
Experience developing project plans and work breakdown structures.
“CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $84,000 - $186,000."
CGI anticipates accepting applications for this position through April 2, 2024.
At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:
• Competitive base salaries
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Generous holidays, vacation, and sick leave plans
• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more
\#LF-AF1
\#DICE
**Skills:**
+ DB2
+ DevOps
+ Infrastructure architecture
+ MySQL
+ Systems Architecture
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.Sacramento, CAJ1223-0718CaliforniaCAInfrastructure ArchitectNone0020B3DDC647402CB9E987A6F85BFF96http://cgi-veterans.jobs/0020B3DDC647402CB9E987A6F85BFF9623Los AngelesCGI Technologies and Solutions, Inc.United StatesUSA2023-12-08 00:29:09**ERP Functional HR-Payroll Expert (CGI Advantage)**
**Category:** ERP/CRM/Tools
**Main location:** United States, California, Los Angeles
**Position ID:** J1223-0425
**Employment Type:** Full Time
**Meet our professionals**
**U.S. - The best version of me**
**Position Description:**
We are seeking ERP Functional HR-Payroll Experts (CGI Advantage) to join our CGI team!
This position is located in the Los Angeles, CA metro area with work performed at the client site in Downey, CA; however, a hybrid working model is acceptable: For those outside of this area, you must be willing to travel a "minimum" of 50% when needed.
This career opportunity is 75% Functional and 25% Technical! You will be helping with the rollout of our "CGI Advantage - ERP system" for the client. This is our largest project in the Los Angeles metro area! We are making a difference for approximately 150,000 teachers and administrative staff across LA County.
This is an exciting full-time opportunity to work in a fast-paced team environment on technology systems. We take a new way to supporting our clients working side-by-side in a collaborative environment modernizing existing technology.
**How we’re transforming Government**
We use technical expertise and secure solutions to help government reinvent the ways of working to improve citizen services and increase efficiency. Our work helps civil entities provide services transparently and with fewer resources.
You will serve as a "Functional" leader and expert on our ERP projects for government clients in the Los Angeles area. The successful candidate must have a deep understanding of at least four of the key areas in ERP systems:
• Benefits
• Benefits Administration
• Employee Records
• HR reporting (including ACA compliance)
• Payroll
• Compensation
• Labor Relations
• Staffing Management
• Talent Management
• Recruiting
• Experience with ERP systems (Advantage, PeopleSoft, Oracle, SAP, etc.)
• Functional knowledge about FIN, HRM, etc.
• Some technical knowledge of SDLC
**Your future duties and responsibilities:**
**How you'll make an impact**
• Leading sessions to analyze business requirements to determine functional solutions
• Planning and managing resources to create functional design documents and other functional project deliverables
• Planning and leading fit-gap of current processes to future designed processes
• Developing business concept/designs for functionality to support client’s business requirements
• Resolving functional issues and providing functional support to the project team
• Collaborating with clients independently to prepare participants for meeting sessions and to answer questions regarding their business functions as it relates to Advantage ERP
**Required qualifications to be successful in this role:**
**What you'll bring**
8 -10 years implementing ERP systems e.g., SAP, Workday, PeopleSoft, Advantage and especially in HR/Payroll area. Strongly prefer experience with "CGI Advantage".
We are seeking flexible candidates who have established backgrounds in the HR-Payroll functional areas and can support other areas such as change management and business process re-engineering.
Seeking someone who is self-motivated, able to adapt to changing project environments, be a standout colleague, be able to travel throughout the US West region and quickly ramp up to gain proficiency in CGI’s built for government ERP solution.
• Lead, coordinate and perform the functional task related to the System Development Lifecycle (SDLC)
• Provide support for conversion, interfaces, reports and forms analysis
• Translate the business case analysis and client requirements into design documents
• Coordinate and lead peer review sessions
• Consult with client about root causes of human resource issues, and provide organized and systematic methods of solution implementation
• Mentor, influence, facilitate, present, communicate, develop, analyze, and problem solve
• Highly self-motivated
• Excellent written and verbal communication skills
• Work in a virtual team environment
• Ability to work under deadline pressure
DESIRED QUALIFICATIONS/NON-ESSENTIAL SKILLS REQUIRED
• Team oriented
• Clear verbal and written communication skills
• Customer service oriented
• Experience with User Centered Design would be useful
“CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $64,900- $143,700."
CGI anticipates accepting applications for this position through April 30, 2024.
At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:
• Competitive base salaries
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Generous holidays, vacation, and sick leave plans
• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more
\#LI-RS2
\#DICE
**Skills:**
+ Payroll
+ Advantage HRM
+ Oracle
+ PeopleSoft Financial
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.Los Angeles, CAJ1223-0425CaliforniaCAERP Functional HR-Payroll Expert (CGI Advantage)None9C0E1DAF904544EAB625CE18AAD17A77http://cgi-veterans.jobs/9C0E1DAF904544EAB625CE18AAD17A7723Los AngelesCGI Technologies and Solutions, Inc.United StatesUSA2023-10-20 10:15:06**Infrastructure Project Manager**
**Category:** Project Management
**Main location:** United States, California, Los Angeles
**Position ID:** J1023-1151
**Employment Type:** Full Time
**Position Description:**
The Infrastructure Project Manager provides project-related management for Infrastructure projects and is responsible for utilizing Project Management Methodology to manage all phases of the IT Infrastructure Build-out lifecycle, while being accountable for all aspects of each project's success.
This position involves resolving issues, managing resources, coordinating projects, interfacing with internal/external representatives.
**Your future duties and responsibilities:**
• The Infrastructure Project Manager plans, monitors, and reports on project status and performance data to management and stakeholders. PM will participate in safety audit, stakeholder conflict resolution and avoidance to ensure efficient productivity and completion of projects.
• Coordinate and supervise all Infrastructure Implementation activities.
• Develop execution plans/schedules, Ensure frequent communication with key project individuals and vendors.
• Meeting coordination and conference room reservations & set-up, as needed. Attend meetings, if necessary, for taking minutes and documenting other information
• Managing workload – prioritizing work and ensuring deadlines are met.
• Special duties and projects, as assigned or necessary
**Required qualifications to be successful in this role:**
• 8-10 years of IT Infrastructure project management experience
• Being able to work in person onsite.
• Must have worked in light industrial/Engineering/Construction project management.
• Ability to drive scoping, schedule, and budget.
• Stakeholder management and good communication skills
• Coordinate with hardware/software/network/EPC vendors
• Good with MS-office and MS-Project Tools
• Mostly work from office, but ability to work in construction/hazardous area on need basis.
Must have
• 7y + Strong technical infrastructure technical experience
• 7y+ Strong Project management experience, PMI waterfall methodology, with proven ability to create & manage their own Scope, Budget and Schedule.
• Solid Construction/ mining, heavy industry experience willing to wear PPE on mine sites and go underground too.
• Demonstrated Risk and HSE acumen in projects.
• PMP certified or formal education in Project Management
Nice to have
• Program Management experience, overseeing large constructions projects.
• Underground Mining knowledge (Technical & Operations)
• IT Solution architecture working knowledge, ie. CompTIA certified , A+, Project +, ITF• Business Analysis experience, analyzing data and creating large scope of documents.
• Major projects experience, particularity with Study phases (feasibility study work), creating detailed Scopes of work and resourcing plans
“CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $94,500 - $129,900.”
At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:
• Competitive base salaries
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Generous holidays, vacation, and sick leave plans
• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more
\#LF-AF1
\#DICE
**Skills:**
+ Industrial Products
+ Microsoft Project
+ Project Management
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.Los Angeles, CAJ1023-1151CaliforniaCAInfrastructure Project ManagerNone34956EA6CD02435F9DF6EA56B34AC50Ahttp://cgi-veterans.jobs/34956EA6CD02435F9DF6EA56B34AC50A23San DiegoCGI Technologies and Solutions, Inc.United StatesUSA2022-11-30 01:07:33**Passport Support Associate IV - $21.45/hr + Benefits and Career Growth!**
**Category:** Administration
**Main location:** United States, California, San Diego
**Position ID:** J1122-3324
**Employment Type:** Full Time
**Position Description:**
Under the direct supervision of the Contract Management Team, perform various clerical and repetitive manual functions to support the customer service and adjudication departments. Additionally, perform various processing functions, utilizing office equipment and machinery in the preparation, processing, and mailing of passports and passport related documents. Utilize the current TDIS-PD and PRISM computer operating system to include creation of document batches, document imaging (scanning) and reviewing, retrieval of individual application information, data entry, book printing, the generation of mailing labels, and sorting and affixing postage to sealed envelopes. Must be able to perform quality checks for standard fee information on individual applications. Due to the nature of the government contract requirements and/or clearance requirements, U.S. Citizenship is required.
**Your future duties and responsibilities:**
The Support Associate Level IV provides support to the Government staff and performs accounting functions, prepares letters, reports and specialized correspondence. Anticipated tasks include, but are not limited to, the following:
• Receive undeliverable Passports, requesting issued applications from QC, and researching mailing problems, assist in researching questions with applicants, and other issues requiring more senior-level expertise
• Assist the Government Customer Service Manager (CSM) with inquiries from Congress, Headquarters, White House, and other Government agencies
• Assist in maintaining applications with applicants who provided Potentially Fraudulent Birth Documents (PFBD). Provide research and preliminary recommendations concerning PFBD. Maintain various PFBD data bases PFBD CPC data base, PFBD SharePoint site
• Assist in training lower level Support Associates in the essential job functions, helping to constantly improve the training processes and procedures
• Operate various equipment for high speed scanning, mail out, and metering mail
• Generate mailing labels, ensure that mail labels match the applicant identification, fill and seal envelopes with correct passport and corresponding supporting documents
• Box and archive files for storage purposes
• Receive and assemble third-party mail
• Follow a pre-set pattern for document sequencing
• Perform searching and filing functions, file and/or retrieve application packages from file cabinets
• Operate scanning equipment and biological hood HEPPA filter to open mail
• Interface with Passport applicants at Agency/Center information and will-call counters. At the Information Station, ensure appointment is scheduled; review Passport application, photograph, identification and supporting documentation for completeness prior to adjudication. Ensure the application and documents complies with passport requirements, photograph meets passport standards, and customer is provided fee information. Copy customer identification. At the will call station, distribute passports to the correct applicant, comparing customer to passport image or accepting proper documents and identification for third party pick up.
• Perform data entry.
• Operate various equipment for high speed scanning, image review, book print, quality control, mail out and metering mail.
• When operating a four-printer pod, prints passports at a rate of 50 to 65 passports per hour and reviews printed books for data accuracy and product quality.
• Review passport product against data system information for completeness and accuracy constantly applying laws, regulations and procedures pertaining to the issuance of a U.S. Passport.
• Use TDIS and determine quality and correctness of prepared Passports, maintain issued applications in an orderly and traceable fashion, ensure Passport chips are activated, and accurately scan images into DOS data systems.
• Perform searches as requested for customer applications and use troubleshooting skills in connection with information given by the TDIS inquiry screens; contact customers by phone for verification of mailing address and/or data information.
• Create routine and expedited batches in TDIS.
• Prepare Informational Request Letters (IRLs) both electronic and written.
• Prepare Final Notice letters.
• Process refund/reimbursement requests.
• Generate a credit card payment from the applicant and distributing completed batches to the cashier’s office. Verify all completed transactions and run designated reports. Troubleshoot information retrieved from the computer screen and manually searching to locate applications and documents within the Passport process. Update text in appropriate TDIS screen. Update Passport application information from the computer system.
• Use a purging application for mature files.
• Participate in customer service outreach activities including, but not limited to: naturalization ceremonies, travel shows, college and university events.
• Serve as customer interface in providing Passport information to customers (general public, acceptance facilities, town clerks, law enforcement, applicants, other Government agencies, postal service, couriers, lock box vendors).
• Assist with acceptance agent training: prepare training materials, conduct “meet-and- greets,” set-up training sessions, conduct office tours, etc.
• Photocopy Acceptance Agent and Congressional newsletters and coordinate folding/stuffing/sealing/mail out.
• Photocopy materials as needed and coordinate preparation of training packets for acceptance agent seminars. Assist CSM with passport acceptance facility certification and update corresponding acceptance facility databases.
• Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities.
• Prepare and mail Certificates of Attendance for those acceptance agents who attend DOS training classes.
• Distribute newsletters and any other correspondence to staff.
• Prepare application for issuance of a non-receipt of a Passport and corrections of the issued Passport.
• Contact applicants to request necessary documents.
• Return applicant’s personal documentation.
• Resolve undeliverable mail items by contacting the customer and appropriately document all actions taken in a SharePoint application.
• Communicate with the cashiers office and coordination with Passport Specialist assigned to special task of re-issuance of applications.
• Per the guidance of DOS Passport Specialists, generate correspondence to resolve application discrepancies, including: Return to Sender (RTS), Rewrites and Re-issues, and re-batch into the system.
• Assist with various special projects as requested by the Government.
• When required, relieve receptionist at lunch/breaks to answer administrative telephones
• Review all types of Passport application (i.e. DS-82, DS-11, DS 5504, DS 4085, and re- entry applications) data to ensure completed basic information is recorded accurately into DOS systems.
• Assist DOS Passport Specialists with Holds removal cases. Duties include reviewing documentation, faxing information, and maintaining a file system.
• Handle complaint letters/phone calls.
• Deal with urgent requests by applicants, under the direction of a DOS Passport Specialist Perform an administrative review on suspended applications. Attach proper paperwork to application to continue the EF/AR process Insuring TDIS-PD screen is updated with the correct suspense information.
• Generate Informational Request Letters (IRLs) and emails that clearly convey requests for additional documentation or information to passport applicants.
• Access Passport information forms to prepare Lookouts for the CLASS system as directed by the designated Passport Specialist.
• Prepare correspondence for applications not issued.
• Generate corrective correspondence for acceptance agents.
• Interface with the National Passport Information Center (NPIC) to resolve cases.
• Perform an administrative review on suspended applications. Filling out and affixing a suspense tag indicating DOS letters to be sent to applicant. Insuring TDIS-PD screen is updated with the correct suspense information.
• Deal with urgent requests by applicants, under the direction of a DOS Passport Specialist.
• Verify all applications to determine the proper payment for expedite service.
• Attach the proper paperwork to application to continue the EF/AR process.
• Generate IRLs and email or call Expedite Fee (EF)/Application Response (AR) applicants.
• Receive undeliverable Passports, requesting issued applications from QC, and resolving mailing problems.
• Perform Quality Control in verifying that application data matches Passport processing data.
• Assist in training lower level Support Associates in job functions, duties, and tasks.
• Contact those acceptance facilities that bypass the lockbox provider without authorization.
• Assist with “not issued cases” (also called “abandoned cases”), including, photocopy application and attachments, fax/scan, set up application to be abandoned and forward hard copies to requesting Agency.
• Communicate with passport acceptance facility program managers under the direction of the CSM.
• Communicate with stakeholders, such as: Congressional offices, community-based organizations, USPS, Lockbox, and other Government Agencies (except for law- enforcement) under the direction of the CSM.
• Collect and record survey responses.
• Identify and take initiative to report trends or patterns in the volume or nature of inquiries handled.
• When not directly assisting Customer Service, serve as a member of NPIC search team.
• Conduct research on passport cases by gathering information from a variety of sources, including but not limited to: applications, supporting documents, the internet, telephone calls, government, commercial, and open source databases. Write recommended findings in a clear and concise manner that summarize the information gathered and identified during research.
• Perform analyses on passport cases being suspended to identify trends that may be useful in future research that is being conducted sent to Passport Specialists. Identify errors and areas for improvement in memos associated with these applications.
** In the event that a Section Leader is absent for any reason, for a period no longer than two weeks,
a Support Associate Level IV may temporarily serve as acting Section Leader.
**Required qualifications to be successful in this role:**
EDUCATION/EXPERIENCE:
• Bachelor’s Degree (or) 4 years of experience as a Support Associate Level II or III (or) 4 years of experience data entering in a high volume production environment, and;
• Six (6) years of general office experience, including;
• Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook.
OTHER QUALIFICATIONS:
• Good hand-eye coordination
• Ability to remain flexible and adapt under pressure in stressful situations and follow instructions and established procedures
• Capable of performing repetitive tasks while maintaining a high level of accuracy, such as: lifting, standing, reaching, twisting, sealing envelopes, opening mail, stacking, moving/stacking boxes, un-stapling, paper-clipping, book printing, sorting, filing, and reading
• Ability to multi-task while paying attention to detail and accuracy
• Ability to work in one place and traverse the office on a continuing basis
• Ability to provide basic customer service skills
• Ability to transport up to 30 lbs.
• Ability to effectively and politely interface with the public
• Good data entry skills
• Good filing and file retrieval skills
• Applicants selected will be subject to a CGI credit/background check and a government security investigation.
• Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and a MRPT clearance is required.Ability to learn and recall information about Passport application procedures and the laws and regulations pertaining to Passport requirements.
• Ability to demonstrate excellent customer service skills and effectively communicate with a wide audience.
• Ability to comprehend and communicate the requirements for a Passport in a professional and courteous manner both over the telephone and in-person.
• Ability to maintain composure and objectivity in stressful situations and in dealing with multiple inquiries.
DESIRED QUALIFICATIONS
List items desired for the Candidate, but not required.
• Knowledge and understanding of the laws, rules and regulations pertaining to eligibility for and issuance of a U.S. Passport.
Hourly Rate: $21.45/hour
*CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level; experience and training; and licensure and certifications.Compensation decisions are dependent on the facts and circumstances of each case.*
At CGI Federal we call our professionals “members” to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company. CGI Federal’s benefits include:
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Paid Time Off (PTO)
• 10 Standard Holidays
• Health & Welfare Benefits as determined by your Service Contract Act
\#CGIFederalJob
\#PassportUS
\#IAF
**Skills:**
+ Business Acumen
+ Communication (Oral/Written)
+ Detail-oriented
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.San Diego, CAJ1122-3324CaliforniaCAPassport Support Associate IV - $21.45/hr + Benefits and Career Growth!None60BD732C8AA34A3BBB9FE04119193B7Bhttp://cgi-veterans.jobs/60BD732C8AA34A3BBB9FE04119193B7B23San FranciscoCGI Technologies and Solutions, Inc.United StatesUSA2022-11-19 00:28:39**Passport Support Associate III**
**Category:** Administration
**Main location:** United States, California, San Francisco
**Position ID:** J1122-1613
**Employment Type:** Full Time
**Position Description:**
CGI Federal is looking for experienced Support Associates to support the San Francisco Passport Agency. The ideal candidates should possess excellent communication skills, have experience in working with customers in a front facing capacity, and have the ability to work as a team in a fast-paced environment.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Your future duties and responsibilities:**
• Operate various equipment for high-speed scanning, mail out, and metering of mail.
• Prepare and mail envelopes with correct passport and corresponding supporting documents.
• Box and archive files for storage purposes.
• Interface with passport applicants at Agency/Center Information and Will-Call counters:
o At the Information Station, ensure appointment is scheduled;
o Review passport application, photograph, identification and supporting documentation for completeness prior to adjudication;
o Ensure the application and documents comply with Passport requirements, photograph meets Passport standards, and customer is provided fee information.
• Prior to distributing to applicants, print and review passport books for accuracy and quality.
• Process refund/reimbursement requests.
• Generate a credit card payment from the applicant and distribute completed batches to the Cashier’s Office. Verify all completed transactions and run designated reports.
• Assist with Acceptance Agent training: prepare training materials, conduct “meet-and- greets,” set-up training sessions, conduct office tours, etc.
• Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities.
• Contact applicants to request necessary documents.
• Resolve undeliverable mail items by contacting the customer and appropriately documenting all actions taken in a SharePoint application.
• Per the guidance of DOS Passport Specialists, generate correspondence to resolve application discrepancies, including: Return to Sender (RTS), Rewrites and Re-issues, and re-batch into the system.
**Required qualifications to be successful in this role:**
• HS diploma or GED
• Three years of general office experience: follow a number of specific procedures in completing several clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; simple posting to individual accounts; opening mail; running mail through metering machines; and calculating and posting charges to departmental accounts
• Two years of experience utilizing a variety of office software, specifically Microsoft Office
• Capable of performing tasks while maintaining a high level of accuracy
• Ability to work in one place and traverse the office on a continuing basis
• Must maintain constant awareness of all aspects of internal and external security
• Ability to successfully complete the CGI Background Investigation to include: 50 State Criminal, Education and Employment checks; additionally, your ability to successfully complete a Credit and/or Driving Records check may be conducted if required by the contract for continued employment
• Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and an ability to obtain an MRPT clearance is required.
• Selected candidates must be able to frequently lift and carry up to 45 lbs. This position may require long hours of standing, so candidates will be expected to stand and walk around the worksite for the entirety of their shift.
At CGI Federal we call our professionals “members” to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company. CGI Federal’s benefits include:
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Paid Time Off (PTO)
• 10 Standard Holidays
• Health & Welfare Benefits as determined by your Service Contract Act
Hourly Rate: $24.72/hour
*CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level; experience and training; and licensure and certifications.Compensation decisions are dependent on the facts and circumstances of each case.*
• At CGI Federal we call our professionals “members” to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company. CGI Federal’s benefits include:
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Paid Time Off (PTO)
• 10 Standard Holidays
• Health & Welfare Benefits as determined by your Service Contract Act
\#CGIFederalJob
\#PassportUS
\#IAF
**Skills:**
+ Business Acumen
+ Communication (Oral/Written)
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.San Francisco, CAJ1122-1613CaliforniaCAPassport Support Associate IIINone14A82C8B1CE14915935EA70211143CBBhttp://cgi-veterans.jobs/14A82C8B1CE14915935EA70211143CBB23San DiegoCGI Technologies and Solutions, Inc.United StatesUSA2021-11-20 01:10:39**Passport Support Associate III**
**Category:** Administration
**Main location:** United States, California, San Diego
**Position ID:** J1121-2670
**Employment Type:** Full Time
**Position Description:**
CGI Federal is looking for experienced Support Associates to support the San Diego Passport Agency. The ideal candidates should possess excellent communication skills, have experience in working with customers in a front facing capacity, and have the ability to work as a team in a fast-paced environment.
**Your future duties and responsibilities:**
• Operate various equipment for high-speed scanning, mail out, and metering of mail.
• Prepare and mail envelopes with correct passport and corresponding supporting documents.
• Box and archive files for storage purposes.
• Interface with passport applicants at Agency/Center Information and Will-Call counters:
o At the Information Station, ensure appointment is scheduled;
o Review passport application, photograph, identification and supporting
documentation for completeness prior to adjudication;
o Ensure the application and documents comply with Passport requirements,
photograph meets Passport standards, and customer is provided fee information.
• Prior to distributing to applicants, print and review passport books for accuracy and quality.
• Process refund/reimbursement requests.
• Generate a credit card payment from the applicant and distribute completed batches to the Cashier’s Office. Verify all completed transactions and run designated reports.
• Assist with Acceptance Agent training: prepare training materials, conduct “meet-and- greets,” set-up training sessions, conduct office tours, etc.
• Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities.
• Contact applicants to request necessary documents.
• Resolve undeliverable mail items by contacting the customer and appropriately documenting all actions taken in a SharePoint application.
• Per the guidance of DOS Passport Specialists, generate correspondence to resolve application discrepancies, including: Return to Sender (RTS), Rewrites and Re-issues, and re-batch into the system.
**Required qualifications to be successful in this role:**
• Bachelor’s Degree
• Four years of general office experience: follow a number of specific procedures in completing several clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; simple posting to individual accounts; opening mail; running mail through metering machines; and calculating and posting charges to departmental accounts
• Three years of experience utilizing a variety of office software, specifically Microsoft Office
• Capable of performing tasks while maintaining a high level of accuracy
• Ability to work in one place and traverse the office on a continuing basis
• Must maintain constant awareness of all aspects of internal and external security
• Ability to successfully complete the CGI Background Investigation to include: 50 State Criminal, Education and Employment checks; additionally, your ability to successfully complete a Credit and/or Driving Records check may be conducted if required by the contract for continued employment
• Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and an ability to obtain an MRPT clearance is required.
• Selected candidates must be able to frequently lift and carry up to 45 lbs. This position may require long hours of standing, so candidates will be expected to stand and walk around the worksite for the entirety of their shift.
Hourly Rate: $20.43/hour
*CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level; experience and training; and licensure and certifications.Compensation decisions are dependent on the facts and circumstances of each case.*
• At CGI Federal we call our professionals “members” to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company. CGI Federal’s benefits include:
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Paid Time Off (PTO)
• 10 Standard Holidays
• Health & Welfare Benefits as determined by your Service Contract Act
\#CGIFederalJob
\#PassportUS
\#IAF
**Skills:**
+ Business Acumen
+ Communication (Oral/Written)
+ Detail-oriented
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.San Diego, CAJ1121-2670CaliforniaCAPassport Support Associate IIINone0AA8C7B45A5941219989D416CB2BA0FAhttp://cgi-veterans.jobs/0AA8C7B45A5941219989D416CB2BA0FA23Los AngelesCGI Technologies and Solutions, Inc.United StatesUSA2021-10-05 00:36:04**Passport Support Associate III**
**Category:** Administration
**Main location:** United States, California, Los Angeles
**Position ID:** J1021-0308
**Employment Type:** Full Time
**Position Description:**
CGI Federal is looking for experienced Support Associates to support the Los Angeles Passport Agency. The ideal candidates should possess excellent communication skills, have experience in working with customers in a front facing capacity, and have the ability to work as a team in a fast-paced environment.
**Your future duties and responsibilities:**
• Operate various equipment for high-speed scanning, mail out, and metering of mail.
• Prepare and mail envelopes with correct passport and corresponding supporting documents.
• Box and archive files for storage purposes.
• Interface with passport applicants at Agency/Center Information and Will-Call counters:
o At the Information Station, ensure appointment is scheduled;
o Review passport application, photograph, identification and supporting
documentation for completeness prior to adjudication;
o Ensure the application and documents comply with Passport requirements,
photograph meets Passport standards, and customer is provided fee information.
• Prior to distributing to applicants, print and review passport books for accuracy and quality.
• Process refund/reimbursement requests.
• Generate a credit card payment from the applicant and distribute completed batches to the Cashier’s Office. Verify all completed transactions and run designated reports.
• Assist with Acceptance Agent training: prepare training materials, conduct “meet-and- greets,” set-up training sessions, conduct office tours, etc.
• Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities.
• Contact applicants to request necessary documents.
• Resolve undeliverable mail items by contacting the customer and appropriately documenting all actions taken in a SharePoint application.
• Per the guidance of DOS Passport Specialists, generate correspondence to resolve application discrepancies, including: Return to Sender (RTS), Rewrites and Re-issues, and re-batch into the system.
**Required qualifications to be successful in this role:**
• Bachelor’s Degree
• Four years of general office experience: follow a number of specific procedures in completing several clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; simple posting to individual accounts; opening mail; running mail through metering machines; and calculating and posting charges to departmental accounts
• Three years of experience utilizing a variety of office software, specifically Microsoft Office
• Capable of performing tasks while maintaining a high level of accuracy
• Ability to work in one place and traverse the office on a continuing basis
• Must maintain constant awareness of all aspects of internal and external security
• Ability to successfully complete the CGI Background Investigation to include: 50 State Criminal, Education and Employment checks; additionally, your ability to successfully complete a Credit and/or Driving Records check may be conducted if required by the contract for continued employment
• Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and an ability to obtain an MRPT clearance is required.
• Selected candidates must be able to frequently lift and carry up to 45 lbs. This position may require long hours of standing, so candidates will be expected to stand and walk around the worksite for the entirety of their shift.
At CGI Federal we call our professionals “members” to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company. CGI Federal’s benefits include:
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Paid Time Off (PTO)
• 10 Standard Holidays
• Health & Welfare Benefits as determined by your Service Contract Act
Hourly Rate: $22.09/hour
*CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level; experience and training; and licensure and certifications.Compensation decisions are dependent on the facts and circumstances of each case.*
• At CGI Federal we call our professionals “members” to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company. CGI Federal’s benefits include:
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Paid Time Off (PTO)
• 10 Standard Holidays
• Health & Welfare Benefits as determined by your Service Contract Act
\#CGIFederalJob
\#PassportUS
\#IAF
**Skills:**
+ Business Acumen
+ Communication (Oral/Written)
+ Detail-oriented
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.Los Angeles, CAJ1021-0308CaliforniaCAPassport Support Associate IIINoneD3A9A0E657204E4EBD20AE73F8D09798http://cgi-veterans.jobs/D3A9A0E657204E4EBD20AE73F8D0979823