Software Quality / Performance Lead

Charlotte, NC

Software Quality / Performance Lead

Category: Testing/Quality Assurance

Main location: United States, Pennsylvania, Pittsburgh

Alternate Location(s): United States, North Carolina, Charlotte

Position ID: J0224-2091

Employment Type: Full Time

Position Description:

CGI is looking for a Software Quality Assurance & Performance Lead to join the Credit development team. This is an exciting opportunity to work in a fast-paced, Agile team environment to develop cloud native, micro-service based financial services applications.

The Software Quality Assurance & Performance Lead will work with Subject Matter Experts (SMEs) to analyze, define, document, and drive all aspects of solution quality and performance across the Credit platform domain areas (e.g. Collections, Originations, Servicing).

The member will set, drive and deliver the vision regarding strategic, technology, and toolset direction to support Credit’s quality and performance capabilities. The member will work with global development and implementation teams to ensure the application is delivered meeting client’s expectations.

This career opportunity is open to all CGI office locations across the U.S., but the member must be available to work during east coast work hours. Locations include Pittsburgh, PA; Charlotte, NC, Knoxville, TN, Atlanta, GA; Dallas, TX and Houston, TX.

Your future duties and responsibilities:

• Responsible for augmenting and maintaining the quality assurance lifecycle by leveraging industry best practices and tools.

• Ensure software quality and performance requirements are met and performed in a timely and cost-effective manner.

• Evaluate and expand automated test coverage to reduce defect rates

• Work collaboratively with product development and implementation teams to ensure continued and demonstratable improvements in software quality and performance are attained.

• Create, maintain, augment, and optimize automated test plans using best practices and toolsets

• Manage and execute performance tests to evaluate system reliability, capacity, and scalability.

• Analyze test results to identify system bottlenecks and root causes of issues

• Create and maintain environment sizing models based on performance testing outputs

• Team mentorship and capability expansion

• Stay up-to-date with industry trends and best practices in automated and performance testing

Required qualifications to be successful in this role:

• 7+ years of experience in software quality assurance testing (functional and performance)

• 5+ years of experience in microservices / Kubernetes-based applications,

• 5+ years of experience in testing and test automation toolsets such as Robot Framework, Jmeter, Selenium.

• 5+ years of leading and developing quality assurance teams

• Demonstratable experience in improving software quality and performance

• Must be able to produce and document conceptual, logical & physical test plans

• Working with business owners and technology to provide alignment of requirements, design, and implementation

• Has experience performing implementation review and code reviews

*CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to: skill set level; experience and training; and licensure and certifications. CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $77,200-$180,200.

CGI anticipates accepting applications for this position through May 1, 2024.

At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:

• Competitive base salaries

• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category.

• 401(k) Plan and Profit Participation for eligible members

• Generous holidays, vacation, and sick leave plans

• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment.

• Back-up childcare, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more




  • Kubernetes

  • Performance/Stress Testing

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.