Business Processing Specialist
Business Processing Specialist
Main location: United States, Ohio, Cleveland
Position ID: J0923-1002
Employment Type: Full Time
CGI Federal’s Housing Compliance team that partners with a local public housing authority and the U.S. Department of Housing and Urban Development (HUD) to assist in the provision of affordable housing has an opening for a Business Processing Specialist.
This is an opportunity to join an energetic team with a collaborative management group and work with affordable housing owners and management companies within an assigned portfolio of properties. New team members receive in-depth training to prepare them for their role. Additional training and professional development opportunities are also available, both for the affordable housing industry and general business skills.
The successful candidate will work directly with property owners and staff to assist them with renewals of their affordable housing contracts, determining their annual rent adjustments, and monthly payment requests. The candidate will use CGI’s propriety IT systems as well as the Microsoft Office Suite to accomplish day-to-day tasks.
Your future duties and responsibilities:
The Business Processing Specialist is responsible for managing a portfolio of assisted housing contracts to ensure the accurate and timely completion of all required tasks, which includes the following:
• Perform detailed reconciliation of monthly voucher payments to property owners;
• Renew expiring Housing Assistance Payments contracts;
• Perform annual contract rent adjustments;
• Evaluate and approve owner’s claims for reimbursement due to unpaid rent, tenant damages and vacancies;
• Maintain property files and records retention in accordance with HUD and corporate policy;
• Maintain positive relations with owners, residents and their representatives, neighborhood groups and local governments.
Required qualifications to be successful in this role:
• High School Diploma required but Associate’s degree preferred OR significant relevant experience in lieu of education will be considered.
• Must have at least 2 years’ Experience within a professional office business / corporate environment.
• Professional, organized, and able to manage multiple tasks each with varying deadlines
• Proficiency with Microsoft Office, particularly Excel and Word.
• Strong written and oral communication skills.
• Desire to work in a team environment.
• Proven ability to accurately and timely complete tasks within the established timelines and quality standards.
• Proven ability to understand, interpret and apply written policies and procedures.
• Strong customer service skills.
• Learn from past experiences and apply to future circumstances.
• Ability to multitask, be self-motivated and proactive
• 3-5 years of experience performing tasks in a regulatory environment.
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level, experience and training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current hourly range is $19.23 - $31.68.
What you can expect from us:
Insights you can act on
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
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Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.
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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.