CGI Technologies and Solutions, Inc. Project Coordinator in Cleveland, Ohio

Project Coordinator

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Category:Project Management

City:Cleveland, Ohio, United States

Position ID:J0718-1092

Employment Type:Full Time

Position Description:

CGI Federal Inc. is looking for a Project Coordinator to support Commercial engagements. This role reports to the Project Manager/Project Director and provides direct support to the Audit Team, works closely with the Business Analyst as well as the Junior Project Manager and Project Manager for development and automation efforts and ensures project-related deliverables are completed accurately and on time. The Project Coordinator is responsible for generating letters to request medical records, communicating audit findings and managing appeal requests from healthcare providers. In addition, the Project Coordinator receives and processes additional documentation and works in conjunction with the Call Center to provide response to provider inquiries. The Project Coordinator processes adjustments and ensures that all process-level documentation is developed and/or updated, as appropriate.

Accepting applications until Friday, July 20th

Your future duties and responsibilities:

• Produce and conduct quality assurance reviews of correspondence (letters) for mailings

• Manually print and mail letters or utilize electronic file transfer to send letters

• Track and report letter mailings

• Receive daily mail and faxes from healthcare providers

• Provide prompt follow-up to internal Call Center inquiries

• Provide prompt follow-up and excellent customer service to external customer (healthcare providers and clients), as needed

• Generate weekly/monthly reports

• Promptly communicate production-related concerns to management

• Participate in process improvement and process documentation efforts

• Create, submit and track Help Desk tickets, as needed, to resolve issues

• Provide administrative support for operational project functions

• Perform other duties, as requested by Management Team

Required qualifications to be successful in this role:

• Bachelor's Degree, with minimum of 2 years of business experience; or equivalent relevant experience

• Excellent written and verbal communication skills

• Solid organizational skills, including attention to detail and multi-tasking skills

• Strong working knowledge of Microsoft Office, with intermediate skills in Word, Excel and PowerPoint.

• Experience working in deadline-driven/office production environment

• Ability to prioritize tasks

• Reliability and dependability

• Due to the nature of the government contract requirements and/or clearance requirements US citizenship required

Desired qualifications

• May require light lifting of documentation (up to 20 pounds)

• Desire for career advancement

• Knowledge of Lean Six Sigma a plus

• Knowledge of Healthcare Industry a plus

Accepting applications until Friday, July 20th

#CGIFEDERALJOB

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

We make it easy to translate military experience and skills! Click here at https://cgi-veterans.jobs/ to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

Skills:

  • Business Acumen

  • Communication (Oral/Written)

  • Detail-oriented

  • Microsoft Excel

  • Microsoft PowerPoint

  • Microsoft Word

Have you been referred by a CGI Member for this position?* Yes No

CGI member’s email (@cgi.com) *

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CGI is committed to the principles of equal employment opportunity and to compliance with US laws and regulations. Click here at http://documents.njoyn.com/homebase/cgi/AMSDocs/EEOPolicy-Signed2017.pdf to access our US EEO/Affirmative action policy.

Applicants have rights under Federal Employment Laws:

  1. EPPA at https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf

  2. FMLA at https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf

  3. Consolidated EEO Is The Law at http://documents.njoyn.com/homebase/cgi/AMSDocs/EEO_Poster.pdf

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

We make it easy to translate military experience and skills! Click here at http://cgi-veterans.jobs/ to be directed to our site that is dedicated to veterans and transitioning service members.