CGI Technologies and Solutions, Inc. L2 Mainframe Production Support Specialist in Columbia, South Carolina
L2 Mainframe Production Support Specialist
CGI-experience the commitment
Find similar career opportunities
City:Columbia, South Carolina, United States
Employment Type:Full Time
Meet our professionals
CGI: An employer of choice
CGI has an immediate need for a L2 Mainframe Production Support Specialist to join our financial services team in Columbia, SC. This is an exciting full-time opportunity to work in a fast-paced team environment supporting one of the largest leaders in the secondary mortgage industry. We take a collaborative approach in supporting our client, working side-by-side in a stable environment.
This is the chance to further advance your career. Why?
• We partner with 15 of the top 20 banks globally, and our top 10 banking clients have worked with us for an average of 26 years!
• Full-time opportunity to become a member of a stable, growing organization with over $8.5 billion+ in annual revenue
• We have over 73,000+ CGI Members in 40 countries and over 5k+ loyal Clients who are leveraging our end-to-end services across the globe
• We offer a competitive total compensation package that includes medical, dental, vision, 401k, paid vacation, and much more – and all CGI benefits begin on your first day of employment!
Your future duties and responsibilities:
Production support (24/7 on call rotation) level 2 position responsible to triage/resolve application issues. Candidates should be available for shift work, weekends, and/or Holidays.
When required, work with Development team and/or other support teams to resolve application failures.
Candidate needs to be familiar with SDLC to support code migrations and provide support to the test teams.
Candidate should have prior experience with issue tracking systems, working tickets, tracking to SLA’s.
Required qualifications to be successful in this role:
3-5 years of 24/7 Oncall production support experience in a Mainframe environment with strong knowledge of MVS/TSO, JCL.
Mainframe Utilities, CA-7, VSAM, COBOL, EZEtrieve. IDMS and ftp experience a plus.
Tools - ENDEVOR, Service Now, MS Office products
Strong Communication skills
MVS/TSO, JCL, CA-7, COBOL
Prior experience in Endevor and Service Now will be a big plus.
Bachelor degree in Computer Science, Information Systems or related field
What you can expect from us:
Build your career with us.
It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.
At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.
Be part of building one of the largest independent technology and business services firms in the world.
Learn more about CGI at www.cgi.com .
No unsolicited agency referrals please.
CGI is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .
We make it easy to translate military experience and skills! Click here at https://cgi-veterans.jobs/ to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.
Have you been referred by a CGI Member for this position?* Yes No
CGI member’s email (@cgi.com) *
I agree to allow CGI to contact the CGI member who referred me to obtain additional information about my application and to confirm my referral. *
* This field is required.
CGI is committed to the principles of equal employment opportunity and to compliance with US laws and regulations. Click here at http://documents.njoyn.com/homebase/cgi/AMSDocs/EEOPolicy-Signed2017.pdf to access our US EEO/Affirmative action policy.
Applicants have rights under Federal Employment Laws:
EPPA at https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf
FMLA at https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf
Consolidated EEO Is The Law at http://documents.njoyn.com/homebase/cgi/AMSDocs/EEO_Poster.pdf
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.
We make it easy to translate military experience and skills! Click here at http://cgi-veterans.jobs/ to be directed to our site that is dedicated to veterans and transitioning service members.