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CGI Technologies and Solutions, Inc. Training and Knowledge Management Consultant in Durham, North Carolina

Training and Knowledge Management Consultant

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Training and Knowledge Management Consultant

Category: Business Analysis (functional and technical)

City: Durham, North Carolina, US United States

Position ID: J1021-0461

Employment Type: Full Time

Position Description:

CGI Federal is looking for a Training and Knowledge Management Consultant to support a large contract within the Federal Civilian space.

Your future duties and responsibilities:

• Identifies and assesses future and current training and documentation needs and drives suitable solutions while obtaining stakeholder support for imperative initiatives

• Designs overall and role-specific training and employee development plans

• Works across departments to up-train employees in both their specific role and function and the overall needs of the business

• Provides formal design and development activities for eLearning courses, job specific curriculum, and large training projects

• Collaborates with subject matter experts and stakeholders to develop and edit learning material (online, instructor-led, self-paced, assessments, etc.) and knowledge resources (SOPs, job aids, forms)

• Recommends method for delivery such as instructor-led, eLearning, blended, documentation, or other media taking into account audience, business needs, and requirements

• Manages the team of learning professionals (instructional designers and technical writers) required to develop, manage, and deliver training and knowledge resources

• Assesses own L&D team’s skills, performance, and productivity to identify areas of improvement

• Plans, distributes and monitors team’s work assignments, evaluates and provides feedback on work performance, and motivates, develops and coaches team members

• Maintains an extensive knowledge of instructional design theory, learning principles, and the full training cycle

• Maintains an understanding of technical writing trends, information mapping developments, and KMS best practices

Required qualifications to be successful in this role:

• 3 years of experience developing training programs

• 3 years of experience monitoring and reporting training programs

• 3 years of experience designing training plans

• Excellent client management skills (ability to elicit and understand client requests)

• Strong analytical skills

• Strong verbal and written communication skills

• Team-oriented self-starter who owns work to completion

• Ability to work under tight deadlines

• Solid experiences with MS Office (MS Word, Excel, Access, PowerPoint, and Project)

• Due to contract requirements, US citizenship is requried



  • Knowledge Management

  • Training Delivery

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Qualified applicants with arrest and conviction records are welcome to apply.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.