Software Development Manager

Fairfax, VA

Software Development Manager

Category: Software Development/ Engineering

Main location: United States, Virginia, Fairfax

Position ID: J0524-1893

Employment Type: Full Time

Position Description:

This is an exciting full-time opportunity to work in a fast-paced environment with a team of passionate technologists. We take an innovative approach to supporting our client, working side-by-side in an agile environment using emerging technologies. As a solution builder, you will be working to support the client’s mission and goals.

This position is located in our USA VA Fairfax -- USAVAFAI01 office; however, a hybrid working model is acceptable.

Your future duties and responsibilities:

• The Software Development Manager will be responsible for leading teams of developers to

design, develop, and maintain START which is built on ServiceNow's products and platforms.

• A strong knowledge base of the ServiceNow product and capabilities will be required.

• A keen understanding of the market trends to keep up with new technologies and

advancements in ServiceNow's products.

• Supports the PM and DPM in executing the project.

• Conduct proofs of concept to evaluate the technical feasibility of new application capabilities.

• Develop estimates, manage schedules and communication with partners for new features and releases.

• Develop training plans and approaches to increase the software engineering capabilities of your team.

• Develop and maintain coding best practices as part of an integrated agile team (analysts,

designers, developers, testers) to consistently build features and functionality that meet the

needs and priorities of the customer in a rapid and evolving environment.

• Create code review standards for software engineers to identify defects (functional,

performance, security, etc.) and suggest solutions and improvements.

• Direct team in development of unit tests for regression and refactoring

• Periodically diagnose and resolve application issues reported from production (especially and particularly code newly released into production).

• Serve as the development lead for agile sprint efforts managing applicability and functionality of requirements identified for implementation.

Required qualifications to be successful in this role:


• Top Secret//SCI

Educational and Related Experience

• A Bachelor's degree from an accredited university or college in a technical field such as

Information Systems, Information Sciences and Technology, Engineering, Computer Science,

etc., or the equivalent combination of education, technical training, or work experience.

• Minimum of (5) years of progressive management experience

• At least ten years of hands-on experience in work similar to that being supervised.

• A deep understanding of ServiceNow's platform, modules, and architecture, ServiceNow

Developer instance, and applicable tools such as ServiceNow Studio, Visual Studio Code, and

ServiceNow PowerShell cmdlets.

• An understanding of the SDLC and agile methodologies, including Agile sprint plans, code

reviews, and change management procedures that ensure products are delivered quickly, but

also meet high-quality standards.

• Ability to lead and manage a team of developers, set priorities, manage risks, define scope,

manage timelines, communicate progress and issues.

• Proficiency in programming languages such as JavaScript, Angular JS, HTML, CSS, AJAX, Glide

API, server-side scripting, data imports, and data exports, REST API, and OData API.

• Familiarity with tools like Bravium Best Practice Engine, WebStorm, Browsers debuggers, and/or Splunk.

• Knowledge of relational and non-relational databases such as Oracle, MySQL, and PostgreSQL.

• Expertise in setting up and configuring data integration between ServiceNow and other systems leveraging ServiceNow Integration Hub, Integration Broker, and REST APIs.

• Familiarity with change management & security approval processes and security regulations such as NIST standard SP 800.

• Certified ScrumMaster (CSM), or comparable/equivalent qualifications.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and license and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $122,200.00 - $264,600.00.

At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company.

CGI’s benefits include:

• Competitive compensation

• Comprehensive insurance options

• Matching contributions through the 401(k) plan and the share purchase plan

• Paid time off for vacation, holidays, and sick time

• Paid maternity and parental leave

• Learning opportunities and tuition assistance

• Member assistance and wellness programs

Due to the nature of this government contract, US Citizenship is required.




  • RESTful (Rest-APIs)

  • ServiceNow

  • International (Fed)

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Clickhere ( to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.