CGI Technologies and Solutions, Inc. Systems Operations Manager in Fairfax, Virginia

Systems Operations Manager

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Systems Operations Manager

Category: Database Administration

City: Fairfax, Virginia, United States

Position ID: J0119-0592

Employment Type: Full Time

Position Description:

Are you looking for an exciting role as the Manager of a multi-disciplinary team of technical staff? Looking to oversee and support enterprise applications and networks that span from one side of the country to the other? If you do, this role as an Operations Manager might be for you. The right person will have a technical background while comfortable managing and directing staff. They will also have a strong drive to achieve and maintain operational excellence in an enterprise environment.

Your future duties and responsibilities:

Day to day management of a team of technical staff

Manage work assignments and escalations to ensure issues are addressed in a timely manner

Maintain an effective on-call schedule to address service outages as they arise

Define and execute on a plan to modernize and automate existing tasks so that staff can focus their time on more complex assignments

Provide regular reports on current and historical status

The individual would be responsible for managing one mid-size group that is comprised of three main areas of responsibility (total of 10-15 people):

Systems Operations – Responsible for the day to day care and administration of a largely Windows based environment. Largely virtualized with VMware and Dell & EMC storage.

Network Operations – Day to day care and administration of a largely Cisco environment, routing, switching, wireless, LAN, WAN, & SD-WAN.

Voice Operations – Care and administration of a Cisco based IP phone and voicemail system.

This staff is primarily located in Fairfax, VA and a small group in Lafayette, LA.

Required qualifications to be successful in this role:

Bachelors degree plus 10 years of experience or equivalent experience in lieu of education

Prior management of technical staff

Experience in IT Management - supporting enterprise systems and infrastructure

Ability to multitask and prioritize tasks

Comfortable with the deployment of new technologies and systems and taking ongoing ownership


Experience working in a large corporate environment

Experience in managing a geographically disperse team

Technical expertise in either systems administration or enterprise networking a plus

Strong communication skills in order to effectively communicate with large groups of end users


What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at .

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CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.