Business Systems Analyst

Knoxville, TN

Business Systems Analyst

Category: Business Analysis (functional and technical)

Main location: United States, Tennessee, Knoxville

Position ID: J0324-1708

Employment Type: Full Time

Position Description:

If you are an experienced Business System Analyst in financial sector with strong problem-solving skills, excellent communication skills and the ability to collaborate with business and technical teams in a dynamic environment, we have an exciting opportunity to further your career.

We are looking for a highly motivated and dynamic System Analyst to join our team. As a member of the systems analyst/product owner team you will contribute to the delivery of new product features/functionality. You will work closely with other analysts, leads/product managers, engineers, and architects to define the right solution.

Key Skills: Business System Analyst with Financial Industry experience (Asset Management and portfolio management is a preferred).

Your future duties and responsibilities:

• Lead the requirements gathering of new features and/or enhancements for the financial services portal;

• Collaborate with technology and business teams to deliver high-quality solutions for business problems;

• Bring curiosity and a questioning mindset to work, always asking about the why? and the value? of new features/enhancements to the platform;

• Contribute to enhancing systems analysis practices across a global team;

• Mentor junior systems analysts when opportunities arise;

• Work on multiple projects concurrently.

• Monitor documentation standards and best practices.

• Bring curiosity and a questioning mindset to work, always asking about the why? and the value? of new features/enhancements to the platform;

• Contribute to enhancing systems analysis practices across a global team;

• Mentor junior systems analysts when opportunities arise;

• Work on multiple projects concurrently.

• Monitor documentation standards and best practices.

Required qualifications to be successful in this role:

• 10+ Years of Technical analysis skills, with a proven track record of delivery of complex technology projects;

• Analyst who can help with Custom SMA workflows, candidate should have knowledge on financial instruments, portfolio construction process.

• Analyst must have financial domain experience.

• Portfolio construction experience is preferred.

• Strong interpersonal, relationship management, and facilitation skills;

• Excellent written and verbal communication skills with business and technical team members across the organization.

• Proven experience developing and authoring solution requirements, user stories, and specifications for moderate to complex software systems.

• Proven experience with Structured Query Language (SQL) and programming in general – Java programming experience.

• Proven experience working with REST, SOAP, JSON, and APIs.

• Ability to read/analyze code and logs for defect/incident triage and root cause analysis.

• Ability to understand the technology and software architecture of an application at a high level.

• Deep knowledge of scrum tools – Jira, AgileCraft experience desirable.

• Experience with minimum viable product definition and product backlog management.

• Expert knowledge and experience in taking complex features and breaking them into clear and concise stories with well-defined business value and acceptance criteria.

• Ability to comprehend and articulate end-to-end system workflows.

• Ability to manage competing priorities and communicate impediments appropriately.

• Ability to establish and maintain trusted relationships with business partners and technology.

• Comfortable having trade-off conversations with business partners.

• Experience working with QA and customer-facing resources on test scenarios.

• Experience detecting scope changes and escalation of issues.

• Effective management of project-related tasks and issues.

• Ability to quickly learn, adapt and strive to meet the needs of a fast-paced, changing environment.

Preferred qualifications:

• Bachelor's degree (or above) in either Computer Science, Management Information Systems, Business Information Systems, Mathematics or Finance related field.

This role must be located at one of the following locations: Knoxville, TN or Raleigh, NC

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $74,600 - $130,600.

At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:

• Competitive base salaries

• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category

• 401(k) Plan and Profit Participation for eligible members

• Generous holidays, vacation, and sick leave plans

• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;

• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more.




  • RESTful (Rest-APIs)


  • SQL

  • Systems Analysis

  • User stories

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

We make it easy to translate military experience and skills! Clickhere ( to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.