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CGI Technologies and Solutions, Inc. Junior Atlassian Tool Admin in Lafayette, Louisiana

Junior Atlassian Tool Admin

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Junior Atlassian Tool Admin

Category: Service Desk / End User Services City: Lafayette, Louisiana, United States Position ID: J1220-1533 Employment Type: Full Time

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Build a Career that Matters at CGI’s Lafayette Center

Position Description:

We are looking for someone who is willing to work on a diverse, high performing team, always customer-focused and delivering top-notch Agile solutions. The ideal candidate brings a mixture of leadership, business acumen, goal oriented thinking, and exceptional customer service, to provide solutions for the toughest challenges.

Your future duties and responsibilities:

• Responsible for completing daily workload of support tickets• Create and modify Projects, Spaces, Build Plans, and Repositories• Manage global settings for Users, Groups, Roles, Global Permissions, Workflows, Screens and Schemes• Attend Team Meetings and working sessions

Required qualifications to be successful in this role:

• Associates degree or equivalent work experience• Customer service experience• Strong analytical ability• Previous experience in supporting some type of Application• Tech savvy with ability to articulate thorough responses to end users• Strong problem solving skills• Excellent written and oral communication skills• Excellent verbal communication skills: verbal articulation, clarity of speech and listening ability.• Demonstrate excellent comprehension skills to understand detailed facts from subject matter experts.• Ability to learn quickly and take initative in this environment.• Strong time management skills; the ability to mutli-task and work in a fast-pced, complex enviorment with minimal oversight or supervisionDue to the nature of the contract, US Citizenship is required.Desired:Experience using Atlassian applications – JIRA, JIRA Service Desk, Confluence, Bitbucket, and Bamboo#CGIFEDERALJOBS


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What you can expect from us:

Build your career with us. It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.Be part of building one of the largest independent technology and business services firms in the world.Learn more about CGI at .No unsolicited agency referrals please.CGI is an equal opportunity employer.Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .We make it easy to translate military experience and skills! Clickhere ( to be directed to our site that is dedicated to veterans and transitioning service members.All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.