Jobshttps://cgi-veterans.jobs2024-03-20T00:34:04-04:00(USA-MA-Boston) Lab Computing Analyst2024-03-20T00:34:04-04:00https://cgi-veterans.jobs/8D97992E676A45DDBFC21B9903EAB48026**Lab Computing Analyst**
**Category:** Testing/Quality Assurance
**Main location:** United States, Massachusetts, Boston
**Position ID:** J0324-1423
**Employment Type:** Full Time
**Position Description:**
CGI is seeking a seasoned Lab Computing Analyst to join our growing team supporting life science clients through end-to-end solution offerings and professional services. This individual must be able to work in a cross-functional environment and interact with representatives from CGI, and our end-clients. This Lab Computing Analyst will work at various CGI/ clients consulting and executing various life science business and IT initiatives from infrastructure support, lab system support, shop floor, instrument integration and system processes expertise.
This position required onsite presence in the Boston area. (hybrid)
**Your future duties and responsibilities:**
-Incident Handling with respect to laboratory computers at the Facility (“Devices”) - request notification, service level thresholds and metrics reporting will utilize existing site processes and standards.
-Coordinate with relevant support teams and/or vendor to resolve issues
-In the cases where the issue requires coordination with other support teams, monitor the issue to closure
-Assist end users and vendors in the troubleshooting of software related to scientific applications.
-Project Support - Supporting activities related to IT projects in close collaboration with the local IT manage service team, as time allows.
-Commissioning – Installation of new Devices and required software.
-Communicate non-standard instrument requirements within IT – special operating system, networking, add-on hardware, storage, etc.
-Coordinate provision of / build standard Device with standard lab image or remediate vendor Devices (in compliance with client standards, or identify exceptions)
-Support purchases by client and install any add-on hardware such as additional RAM, NICs, network hubs, bar-code printers/scanners.
-Support network & instrument connectivity, including computer node name, addition to (“Active Directory”) policy group for instruments, resource account, share access, mounting of appropriate department shares.
-Coordinate and shadow vendor application software install and configuration with vendor as required.
-Enable instrument connectivity to the applications, and work through ServiceNow to submit software packaging requests for third-party applications.
-Provide connectivity to/for any printers, internal services or servers.
**Required qualifications to be successful in this role:**
REQUIRED QUALIFICATIONS TO BE SUCCESSFUL IN THIS ROLE
-Computer, Software & Lab Deployment Tasks
-Networking & Infrastructure Experience
-Build client supplied computers to Lab Standards.
-Remediation of Vendor supplied computers to client Security standards.
-Application of client Overlay.
-Assist vendors with application, installation and / or configuration.
-Act as an IT Technical Resource(s) for GxP systems undergoing SDLC validations.
-Lock down of computer O/S to meet clients Data Integrity requirements.
-Verify systems comply with clients IT Security Standards for the lab environment
-Conceptualizing creative solutions, as well as documenting them and presenting/selling them to senior management. Confident and positive attitude, able to liaise with stakeholders at all levels and navigate company culture.
-Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence.
-Ability to manage internal and external projects from inception to successful implementation.
-Exceptional verbal and written communication skills; expertise in setting and managing customer expectations.
-Strong customer focus and ability to manage Client expectations
-Excellent communication and interpersonal skills.
-Strong organizational skills, able to make good decisions in a collaborative manner.
-Bachelor’s degree in fields associated to labs and quality control systems
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to: skill set level; experience and training; and licensure and certifications. CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $94,500.00-$198,400.00.
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our benefits package includes multiple medical, dental, & vision options, both a Shared Purchase Plan (SPP) for CGI stocks and a 401(k) plan, as well as numerous other lifestyle benefits. CGI also provides sick leave and vacation pay.
\#LI-CG1
\#DICE
**Skills:**
+ Active Directory
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.(USA-MA-Boston) Specialty Channel Data Analyst Lead2024-03-13T00:25:16-04:00https://cgi-veterans.jobs/0BEA3263CF474D00922FA1C1070433FD26**Specialty Channel Data Analyst Lead**
**Category:** Business Consulting, Strategy and Digital Transformation
**Main location:** United States, Massachusetts, Boston
**Position ID:** J0324-0927
**Employment Type:** Full Time
**Position Description:**
Position Description
We are currently seeking a skilled and motivated Specialty Channel Data Analyst Lead to join our dynamic team in the New England region. As a Data Analyst, you will play a crucial role in optimizing our client services to enhance our client business processes and drive innovation in the life sciences sector.
o Data Quality Management
Assist with data accuracy and the availability of relevant data coming out of data vendors and aggregators.
Interface with stakeholders and vendors to verify accurate and clean data is provided to internal customers.
Provide and explain evidence of data discrepancies to stakeholders and vendors to ensure proper understanding and initiate corrections.
o Data Analytics and Production support
Retrieve and provide data in an ad-hoc manner to meet specific and/or immediate needs of a customer.
Perform recurring and on-demand tasks to meet expected business schedules.
o Reporting Request Change Management & Reporting Platform Oversight
Support cross-functional teams (Analytics, Operations, IT, Market Access, Trade, Marketing, Patient Services) to identify data needs; advise on data solutions and communicate the benefits and risks.
Participate in requirements gathering and development to deliver ad-hoc and new ongoing reports, as required.
Assist in data quality analysis and UAT for new reports development.
Oversee Qlik Sense to PowerBI migration working with CGI BI developers.
Working with Sanofi platform team to build the PowerBI platform and with right access to the CGI team
Define and implement migration or development work.
Defining the expectations for each deliverable
Providing SME support and the primary contact for escalations.
If you are a motivated and experienced Data Analyst looking to make a significant impact in the life sciences industry, we encourage you to apply. Join us in our mission to drive positive change and contribute to advancements in the field of life sciences.
To apply, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this role.
\#LI-KP3
Your future duties and responsibilities
o Data Quality Management
Assist with data accuracy and the availability of relevant data coming out of data vendors and aggregators.
Interface with stakeholders and vendors to verify accurate and clean data is provided to internal customers.
Provide and explain evidence of data discrepancies to stakeholders and vendors to ensure proper understanding and initiate corrections.
o Data Analytics and Production support
Retrieve and provide data in an ad-hoc manner to meet specific and/or immediate needs of a customer.
Perform recurring and on-demand tasks to meet expected business schedules.
o Reporting Request Change Management & Reporting Platform Oversight
Support cross-functional teams (Analytics, Operations, IT, Market Access, Trade, Marketing, Patient Services) to identify data needs; advise on data solutions and communicate the benefits and risks.
Participate in requirements gathering and development to deliver ad-hoc and new ongoing reports, as required.
Assist in data quality analysis and UAT for new reports development.
Oversee Qlik Sense to PowerBI migration working with CGI BI developers.
Working with Sanofi platform team to build the PowerBI platform and with right access to the CGI team
Define and implement migration or development work.
Defining the expectations for each deliverable
Providing SME support and the primary contact for escalations.
Required qualifications to be successful in this role
o Technical skills
Good understanding of relational databases
Able to write SQL statements to query, analyze, and validate data
Experience with Data Visualization reporting tools (Qlik Sense, Power BI)
Comfortable working with data, e.g. combining, assessing, analyzing, and reporting on data
Basic understanding of data cleansing, data transformation, and data integration
Understanding of Software Development Lifecycle
o Soft Skills
Strong verbal and written communication skills
Good client interaction skills
Strong teamwork abilities
Ability to work independently
Experience with leading a team
Good attention to detail, critical thinking, analytical skills
Excellent time management, task planning, and prioritization skills
• Nice To Have
o Prior experience in the following:
Working with Qlik Sense, Power BI, Snowflake Cloud Database, and SAS Studio
Working with ServiceNow Support Hub
Overseeing and managing commercial dashboards
Pharma or biotech Commercial domain
Working in a geographically diverse team, preferably across cultures
- Bachelor's degree in Information Technology, or a related field.
- Minimum of 8 of experience as a Data Analyst in the life sciences industry.
- Minimum of 5+ years of experience in Specialty Channel in pharmaceutical industry
- Strong understanding of Pharma sales data and BI platforms like Qlik and PowerBI, and best practices.
- Excellent communication skills to effectively collaborate with cross-functional teams and stakeholders.
- Proven ability to analyze data, identify trends, and provide actionable insights.
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $84,000 - $161,600.
CGI anticipates accepting applications for this position through 03/22/2024.
At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:
• Competitive base salaries
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Generous holidays, vacation, and sick leave plans
• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more
**Skills:**
+ Data Analysis
+ Database
+ Qlik Sense
+ SQL
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.(USA-MA-Canton) Director Consulting Expert – Data Services2024-03-12T00:16:07-04:00https://cgi-veterans.jobs/7BA76166853742D4BC20EBD4B39A0FBA26**Director Consulting Expert – Data Services**
**Category:** Database Administration
**Main location:** United States, Massachusetts, Canton
**Position ID:** J0324-0745
**Employment Type:** Full Time
**Position Description:**
Position Description
We are a global company of owners who shape the direction of our company and our own careers. CGI is among the largest independent IT and business consulting services firms in the world, and after 40+ years, we're still growing. Join CGI as a Director of Consulting Services (DCS) in our growing Health and Life Sciences Division.
CGI is looking for a Director – Data Services to support critical engagements for Healthcare Payor. The director will be responsible for delivery of data projects and will work with the Client Executive team (Sr. Directors, VPs, Business and Technology) to run various programs and deliver them per client guidelines.
The leader will work closely with other data teams in the organization to ensure that the CGI meets all business and regulatory requirements. The candidate must demonstrate thought leadership in the ETL, data warehouse, data governance and have excellent communication skills fostering collaboration across the organization. The candidate in addition must also be an expert in the areas of data sciences and analytics including the migration, storage and consumption of data.
This is an exciting opportunity to lead global data delivery on client engagements. This leader will have senior management responsibility with a significant focus on the delivery of data projects to our clients. You will manage client relationships and members.
Responsibilities:
• Understand client needs and develop data solutions for our healthcare payor clients
• Manage client expectations in partnership with account management teams on all aspects of data delivery and integration.
• Apply delivery and customer management best practices.
• Lead a global team responsible for an ETL, Data Warehouse, reporting and production support.
• Apply delivery and customer management best practices.
• Single point of escalation for issues within the team.
• Manages technical delivery, global resources in platform tower.
• Lead and manage a large project team
• Work with management to secure appropriate resources for the project.
• Create and track a project plan and task break down
• Analyze complex requirements and assist with creation detailed design documents
• Work with project team to pro-actively identify and manage risks/issues and decisions during the life of the project.
• Oversee that team is following functional group's process and procedures.
Onsite – Boston, MA
Qualifications:
• Ability to write & review Informatica PowerCenter, IICS & SQL code
• Expert in Data architectures, Data modeling, data quality preferably within the healthcare payer environment
• Hands on expertise in migration, modernization of data while moving to the cloud
• Minimum 5+ years of experience in Oracle 10g or higher
• Minimum 5+ years of experience in Informatica Power Center
• Minimum 5+ years of experience in managing projects/technical team lead
• 7+ years of minimum experience leading global teams to implement solutions / projects on various platforms
• 5+ years’ experience leading and delivering data solutions
• 7+ years of experience delivering data platform and business and information technology solutions to the healthcare payor. (understanding healthcare data in a payor)
• Ability to build consultative relationships with the customer to understand requirements and position data solutions
Recommended Skills:
• Previous experience in solutioning data services deals, large managed services deals, digital transformation deals
• Business development experience including strategic sales planning.
• A keen, flexible and solution-oriented intellect; superior conceptual thinking as well as analytical and problem-solving skills. – FLEXIBLE
• Excellent communication skills, both verbal and written, at all levels.
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $154,600 -$297,700.
At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:
• Competitive base salaries
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Generous holidays, vacation, and sick leave plans
• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more
**Skills:**
+ Data Architecture
+ Data Migration
+ Health Care Payers
+ Oracle
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.(USA-MA-Canton) Client Partner2024-03-07T00:28:52-05:00https://cgi-veterans.jobs/618AB8849C064F2FBBD25F590246C40526**Client Partner**
**Category:** Business Consulting, Strategy and Digital Transformation
**Main location:** United States, Massachusetts, Canton
**Position ID:** J0324-0351
**Employment Type:** Full Time
**Position Description:**
Be part of building one of the largest independent technology and business services firms in the world. At CGI-New England, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. As digital transformation continues to accelerate in the New England area, CGI is at the center of this change supporting our clients’ digital journeys and offering our professionals exciting career opportunities. CGI, founded in 1976 on the concept of creating an organization focused on delivering results and exceeding client expectations.
CGI has a fantastic opportunity for a Client Partner in our New England business unit. This role is ideal for a self-motivated and entrepreneurial individual with strong enterprise delivery and business development experience in the Healthcare area, specifically with Payers and Providers. Candidates must currently reside in the New England area and within commuting distance of our client in Canton, MA.
**Your future duties and responsibilities:**
• Design, propose and execute solutions for complex client problems in advanced business and technology environments.
• Lead a team of professionals – both direct reports and via global delivery centers.
• Manage client satisfaction in partnership with account management teams.
• Lead account strategy, account planning, budget planning, and manage profitability of assigned account/s and engagements.
• Develop a strong pipeline of opportunities within assigned accounts within the New England region
• Lead proposals and evolve solution offerings
• Overall accountability for the winning of competitive proposals for assigned accounts
• Overall accountability of service delivery to our clients. Improve the quality-of-service delivery at assigned clients
• Ensure success of engagements using CGI delivery centers and strategic partners.
**Required qualifications to be successful in this role:**
• Bachelor's Degree and minimum 15+ years of IT and Consulting Services experience.
• 8+ years working with enterprise level clients and knowledge of the Healthcare Industry; Payer and Provider experience a big plus!
• 6+ years of experience in leading a delivery account management team
• Proven delivery experience at large enterprise accounts delivering SI&C or managed services programs
• Ability to interact with C-Level decision makers.
• Ability to leverage relationships in the healthcare Industry to help drive new discussions with clients.
• Results oriented business leader with solid understanding of budgets, forecasting, planning, P&Ls, and complex pricing models.
• Client engagement management and relationship building.
• A keen, flexible and aggressive intellect; superior conceptual thinking as well as analytical and problem-solving skills.
• Be independent, self-starting, and be able to stay calm under the pressures of multiple deadlines.
• Strong communication skills, both verbal and written, at all levels.
• Proven record of creating and maintaining business partnerships and relationships
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $154,600 -$297,700.
\#LI-AG1
At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:
• Competitive base salaries
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Generous holidays, vacation, and sick leave plans
• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more
**Skills:**
+ Delivery Management
+ Health Care Payers
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.(USA-MA-Boston) Senior Counsel - Technology Transactions2024-02-28T00:20:34-05:00https://cgi-veterans.jobs/129F20D0731A4ED19AB4F17A6184E4C226**Senior Counsel - Technology Transactions**
**Category:** Legal Affairs
**Main location:** United States, Virginia, Fairfax
**Alternate Location(s):** United States, Massachusetts, Boston
United States, New Jersey, New Brunswick
United States, Georgia, Atlanta
United States, New York, New York City
United States, Pennsylvania, Philadelphia
United States, North Carolina, Charlotte
**Position ID:** J0224-1947
**Employment Type:** Full Time
**Position Description:**
CGI is seeking a seasoned contracts attorney with law firm and/or in-house (either with a company or government) legal experience in both the state and local government contracts sector and the commercial contracts sector. This Senior Counsel position will report to CGI's Vice President & Deputy General Counsel and advise our various geographic business units on a broad range of government and commercial contracts matters in a fast-paced and collegial atmosphere. The successful candidate will join a team of professional contracts managers as well as five other in-house, U.S.-based attorneys, most of whom have large firm experience combined with practical business instincts.
Preferred location for this role would be Fairfax, VA, Boston, MA, New York City, NY, Atlanta, GA, New Brunswick, NJ, Philadelphia, PA, or Charlotte, NC.
**Your future duties and responsibilities:**
• Provide legal advice on and lead contract negotiations with state and local government and commercial clients (occasional travel may be required), including reviewing, drafting and negotiating large complex IT contracts and related subcontracts, teaming agreements, and software licenses
• Assist internal clients in developing negotiation and risk mitigation strategies as part of proposal preparation, contract execution and eventual performance
• Advise on various teaming and partner relationships as well as on issues involving contract compliance, delays and bid protests
• Providing support in interpretation of complex contract provisions
• Maintain close working relationships with business development and project delivery colleagues
• Work closely with the Deputy General Counsel and other legal team members in connection with dispute resolution and litigation-oriented matters
**Required qualifications to be successful in this role:**
• Minimum of five years as a practicing attorney, JD from ABA accredited law school, membership in good standing of at least one state bar, and eligibility for Corporate Counsel designation in Virginia (if based in Fairfax, VA)
• Working knowledge of public sector contracting practices in the IT industry (e.g., outsourcing, managed services, software licensing, intellectual property rights, acceptance, warranties, liabilities, indemnification, remedies)
• Ability to proactively lead a negotiation with minimal oversight, with an understanding of how to bargain over key terms in a way that will not alienate clients
• Ability to handle numerous diverse contractual matters simultaneously
• Ability to creatively work through business issues as well as legal issues
• Ability to learn quickly, gain credibility and influence internal business clients at all levels
• Pragmatic, flexible transactional negotiation style
• Confident self-starter who also knows when to ask questions and to escalate matters
• Highly adaptable professional that is a good team player
• Strong analytical and communication (oral and written) skills
• Ability to demonstrate sound, pragmatic judgment in ambiguous situations
• Bilingual and able to read, write and speak Spanish is desirable
Education requirements J.D.
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $134,400 - $297,700.
At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:
• Competitive base salaries
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Generous holidays, vacation, and sick leave plans
• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more
\#LI-AR2
HOTJOBCSG
**Skills:**
+ Client Management
+ Contract Management
+ Negotiation
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.(USA-MA-Lowell) Legal Assistant (Management Analyst I)2024-02-23T00:18:32-05:00https://cgi-veterans.jobs/6116CE033E0741F2B41FCEA7AE5DA28226**Legal Assistant (Management Analyst I)**
**Category:** Administration
**Main location:** United States, Massachusetts, Lowell
**Position ID:** J0224-1730
**Employment Type:** Full Time
**Position Description:**
CGI is one of the top 5 largest global IT companies spread across 40 countries with endless opportunities to expand and grow. Our Federal National, Security and Justice (NSJ) Organization is growing, and we are looking for dedicated, highly motivated Legal Assistant’s (Management Analyst I) to join our team supporting a large government contract.
As a Legal Assistant the team supports the Department of Justice’s (DOJ) Executive Office of Immigration Review-Office of the Chief Immigration Judge (OCIJ), in a fast-paced environment located nationwide. The position is very administrative in nature and does require a lot of close interaction with the public, Court Administrators, and Judges.
As such, we’re a close-knit team that has access to global resources. At CGI, you’ll have the opportunity to explore a wide range of industries, technologies, and geographies, all while enjoying the personal touch that our local operating approach offers.
This position has an hourly rate of $21.36/hour plus benefits (non-negotiable)!
Your future duties and responsibilities:
• Responds to inquiries in and out of the courtrooms
• Input case information in database management system
• Provides information to Judges, Court Administrator and Support Staff
• Communicates with the Department of Homeland Security, Corrections Department, USCIS and/or other agencies
• Answers and transfers telephone calls
• Review charging documents, schedule/reschedule cases, update CASE records, and update/maintain Records of Proceedings
• Run and maintain court calendars, prepare orders and hearing notices, process motions and legal correspondence
• Crafts written documents and prepares correspondence
• Processes and distributes mail, correspondence, memoranda, and other written material.
• Sorting and distribution of all Filings received by court
• Incoming and outgoing BIA/FOIA Receipts and Distribution
• Returned Mail Receipt/Processing/Distribution
• Motions and Applications data entry
• Processing/Distribution of daily filings
• Receipt/Distribution of E-33 forms
• Log in “Utilities” E33s of cases not yet received
• General Mail Receipt/Distribution to the staff/judges’ mailbox
• COVs intake and Distribution
• Outgoing USPS Mail and FED-X
• Assists Immigration Judges in court hearings with administrative duties, e.g., receive and distribute documents, print out judge’s orders, update CASE management system, etc.
• Covers front window lobby area (receives and greets visitors at the reception window, receives and assists public in the courtrooms)
• File ROPs and correspondence, retire closed cases to the Federal Records Center
• Prepare ROPs for attorney review
Required qualifications to be successful in this role
• High school diploma or equivalent.
• Any combination of related experience as an administrative assistant, paralegal, legal Secretary, program assistant or related field.
• Experience with various software, i.e., Windows XP, WordPerfect, MS Word, Lotus 1 2 3, Excel, and Quattro Pro.
• Excellent written and communications skills.
• Possible travel (depends on the needs of the business)
• Some bending and lifting WILL be required (lifting approx.. 30 lbs. is required)
• Possible filing may be required.
• This is an encouraged 40 hour (Monday – Friday) work week position
• Ability to optimally complete a CGI Background Investigation to include, 50 State person of convicted crime, Education, Employment, Credit and Driving Records Checks to start employment.
• Be able to acquire and maintain a US Government Security Clearance (Moderate Risk
Public Trust) to start employment.
• Due to the nature of this government contract, US Citizenship is required.
This job description is not all inclusive, there may be other job responsibilities that may arise outside of what is listed above.
Hourly wage: $21.36 hr. (Non-negotiable)
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skills level; experience and training; and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.
At CGI Federal we call our professionals “members” to reinforce that all who join are owners and empowered to participate in the challenges and rewards that come from building an outstanding company. CGI Federal’s benefits include:
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Paid Time Off (PTO)
• 11 Standard Holidays
• Health & Welfare Benefits as determined by your Service Contract Act
\#CGIFederalJob
**Skills:**
+ Data Entry
+ Document Management
+ Information Management
+ Records Management
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.(USA-MA-Boston) Salesforce Lead Developer2024-02-14T00:21:00-05:00https://cgi-veterans.jobs/28046575EBC84CD0A19EDDC2DA09D38E26**Salesforce Lead Developer**
**Category:** Business Consulting, Strategy and Digital Transformation
**Main location:** United States, Massachusetts, Boston
**Position ID:** J0224-0628
**Employment Type:** Full Time
**Position Description:**
CGI has a need for a Lead Salesforce Developer to join our team in New England. You will be responsible for leading development effort for multiple Salesforce applications along with architecture review, defining Salesforce Security architecture besides hands-on develop, maintain, enhance, and optimize Salesforce applications by working in close interaction with business team, analysts and other members of the development team. This role requires a strong foundation in Salesforce coding and web development experience. You will also be a skilled developer proficient in utilizing OmniStudio to design and implement robust solutions for streamlined business processes and enhanced customer experiences.
Your future duties and responsibilities
• Leading client facing activities including calls or demos for business development.
• Strong participation and directing responses in written proposal responses related to business development.
• Engaging with national Salesforce practice to stay up to date on the latest CGI solutions and best practices.
• Analyze, design, and develop complex Salesforce solutions to meet business requirements.
• Lead and participate in technical discussions, design sessions, and code reviews with the development team.
• Customize and configure Salesforce features and functionalities, including Apex, Visualforce, Lightning Components, and other tools.
• Implement and maintain integrations between Salesforce and other systems.
• Optimize system performance and troubleshoot technical issues.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Mentor junior developers and provide guidance on best practices.
• Stay up-to-date with the latest Salesforce features, releases, and trends.
• Participate in the planning and execution of Salesforce projects and initiatives.
Required qualifications to be successful in this role:
• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• Salesforce Certified Platform Developer II or higher certifications.
• Minimum of 15 years of experience as a Salesforce Developer.
• Experience leading a team of developers.
• Strong presentation skills with part experience presenting in front of clients and executives.
• Proficiency in Apex, Visualforce, Lightning Components, and SOQL.
• Strong understanding of Salesforce best practices including Omni Script and Omni Studio, data modeling, and security.
• Experience with Salesforce integrations and API development.
• Knowledge of Agile and Scrum methodologies.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• Ability to work effectively in a team environment.
\#LI-KP3
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $84,000 - $161,600.
CGI anticipates accepting applications for this position through 04/08/2024.
At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:
• Competitive base salaries
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Generous holidays, vacation, and sick leave plans
• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more
**Skills:**
+ Data Modeling
+ Oracle APEX (App Express)
+ Salesforce Integration
+ Salesforce Solution Design
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.(USA-MA-Boston) Salesforce Developer2024-02-14T00:11:39-05:00https://cgi-veterans.jobs/3512E033600149FC82379AB5CFFB2EFF26**Salesforce Developer**
**Category:** Business Consulting, Strategy and Digital Transformation
**Main location:** United States, Massachusetts, Boston
**Position ID:** J0224-0627
**Employment Type:** Full Time
**Position Description:**
As a Salesforce Developer at CGI, you will be responsible for designing, developing, testing, and implementing Salesforce solutions to meet the needs of our organization. Your role will involve collaborating with cross-functional teams to enhance our Salesforce platform, improve user experience, and optimize business processes. With your extensive experience in Salesforce development, you will play a critical role in the ongoing success of our Salesforce implementation. You will also be a skilled developer proficient in utilizing OmniStudio to design and implement robust solutions for streamlined business processes and enhanced customer experiences.
Your future duties and responsibilities:
- Analyze, design, and develop complex Salesforce solutions to meet business requirements.
- Lead and participate in technical discussions, design sessions, and code reviews with the development team.
- Customize and configure Salesforce features and functionalities, including Apex, Visualforce, Lightning Components, and other tools.
- Implement and maintain integrations between Salesforce and other systems.
- Optimize system performance and troubleshoot technical issues.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
- Mentor junior developers and provide guidance on best practices.
- Stay up-to-date with the latest Salesforce features, releases, and trends.
- Participate in the planning and execution of Salesforce projects and initiatives.
Required qualifications to be successful in this role:
• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• Salesforce Certified Platform Developer II or higher certifications.
• Minimum of 5 years of experience as a Salesforce Developer.
• Familiarity with OmniStudio suite of tools is plus
• Proficiency in Apex, Visualforce, Lightning Components, and SOQL.
• Strong understanding of Salesforce best practices, data modeling, and security.
• Experience with Salesforce integrations and API development.
• Knowledge of Agile and Scrum methodologies.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• Ability to work effectively in a team environment.
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $84,000 - $161,600.
\#LI-KP3
CGI anticipates accepting applications for this position through 04/08/2024.
At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:
• Competitive base salaries
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Generous holidays, vacation, and sick leave plans
• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more
**Skills:**
+ Data Modeling
+ Oracle APEX (App Express)
+ Salesforce Integration
+ Salesforce Solution Design
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.(USA-MA-Boston) Support Associate Level III - Spanish (SA3S)2024-01-09T05:16:53-05:00https://cgi-veterans.jobs/BCABF1FA9CA94962A05E5D6E0FED047C26**Support Associate Level III - Spanish (SA3S)**
**Category:** Administration
**Main location:** United States, Massachusetts, Boston
**Position ID:** J0124-0358
**Employment Type:** Full Time
**Position Description:**
CGI Federal is looking for outgoing, experienced Bilingual (English/Spanish) Support Associates to join our team. The ideal candidates should possess excellent communication skills (translation and Spanish speaking requirements as needed), have experience in customer service, and be able to work as a team in a fast paced environment. This position processes highly sensitive and confidential information. Experience with contracts and processing is preferred.
Due to the nature of the government contract requirements and/or clearance requirements, US Citizenship is required. The selected candidate must be able to frequently lift and carry up to 45lbs. This position may require long hours of standing. As a result, the selected candidate will be expected to be able to stand and walk around the worksite for the entirety of their shift.
Future duties and responsibilities:
The Support Associate Level III provides support to the Government staff and performs accounting functions, prepares letters, reports and specialized correspondence. Anticipated tasks include, but are not limited to, the following:
• Assist with any Spanish speaking needs and or required translation of correspondence and/or documents
• Prepare and mail envelopes with correct passport and corresponding supporting documents.
• Box and archive files for storage purposes
• Interface with Passport applicants at Agency/Center information and will-call counters:
o At the Information Station, ensure appointment is scheduled;
o Review Passport application, photograph, identification and supporting documentation for completeness prior to adjudication;
o Ensure the application and documents complies with passport requirements, photograph meets passport standards, and customer is provided fee information.
• Operate equipment for scanning, image review, book print, quality control, and metering mail.
• When operating a four-printer pod, prints passports at a rate of 50 to 65 passports per hour and reviews printed books for data accuracy and product quality.
• Process refund/reimbursement requests.
• Generate a credit card payments and distribute completed batches to the cashier’s office.
• Participate in customer service outreach activities.
• Assist with acceptance agent training: prepare training materials, conduct “meet-and- greets,” set-up training sessions, conduct office tours, etc.
• Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities.
• Distribute newsletters and any other correspondence to staff.
• Contact applicants to request necessary documents.
• Per the guidance of DOS Passport Specialists, generate correspondence to resolve application discrepancies, including: Return to Sender, Rewrites and Re-issues, and re-batch into the system.
• Review Passport application data to ensure information is recorded accurately into DOS systems.
• Handle complaint letters/phone calls.
• As requested by DOS Passport Specialist, perform administrative review on suspended applications.
• Verify all applications to determine the proper payment for expedite service.
• Perform Quality Control in verifying that application data matches Passport processing data.
• Assist in training lower level Support Associates in job functions, duties, and tasks.
• Assist with “not issued cases” including photocopy of application and attachments, set up of application to be abandoned, and forwarding hard copies to requesting Agency.
• Communicate with stakeholders, such as: Congressional offices, community-based organizations, USPS, Lockbox, and other Government Agencies under the direction of the CSM.
• Identify and take initiative to report trends or patterns in the volume or nature of inquiries handled.
• When not directly assisting Customer Service, serve as a member of NPIC search team.
• Conduct research on Passport cases by gathering information from a variety of sources. Provide recommended findings in a clear and concise manner that summarize the information gathered and identified during research.
Perform analyses on passport cases being suspended to identify trends that may be useful in future research. Identify errors and areas for improvement in memos associated with these applications.
Required qualifications to be successful in this role:
• Ability to remain flexible and adapt under pressure in stressful situations and follow instructions and established procedures
• Capable of performing repetitive tasks while maintaining a high level of accuracy
• Bachelor’s Degree (OR) 4 years of experience as a Support Associate Level II or III (or) 4 years of experience data entering in a high volume production environment
• Four years of general office experience, including three years of experience with Microsoft Office
• ALL CANDIDATES must pass a pre-employment language assessment measuring their proficiency in speaking, reading, and writing, in Spanish. Candidates must score at an Advanced Level on the pre-employment assessment administered by ALTA Language Services to remain eligible for consideration for the position.
• Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and ability to obtain a Government Level clearance is required.
OPTIONAL: Desired qualifications/non-essential skills required
Knowledge and understanding of the laws, rules and regulations pertaining to eligibility for and issuance of a U.S. Passport.
Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and ability to obtain a Government Level clearance is required.
Hourly Rate: $24.31/hour
*CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level; experience and training; and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.*
At CGI Federal we call our professionals “members” to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company. CGI Federal’s benefits include:
Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
401(k) Plan and Profit Participation for eligible members
Paid Time Off (PTO)
10 Standard Holidays
Health & Welfare Benefits as determined by your Service Contract Act
\#CGIFederalJob
\#PassportUS
**Your future duties and responsibilities:**
Future duties and responsibilities:
The Support Associate Level III provides support to the Government staff and performs accounting functions, prepares letters, reports and specialized correspondence. Anticipated tasks include, but are not limited to, the following:
• Assist with any Spanish speaking needs and or required translation of correspondence and/or documents
• Prepare and mail envelopes with correct passport and corresponding supporting documents.
• Box and archive files for storage purposes
• Interface with Passport applicants at Agency/Center information and will-call counters:
o At the Information Station, ensure appointment is scheduled;
o Review Passport application, photograph, identification and supporting documentation for completeness prior to adjudication;
o Ensure the application and documents complies with passport requirements, photograph meets passport standards, and customer is provided fee information.
• Operate equipment for scanning, image review, book print, quality control, and metering mail.
• When operating a four-printer pod, prints passports at a rate of 50 to 65 passports per hour and reviews printed books for data accuracy and product quality.
• Process refund/reimbursement requests.
• Generate a credit card payments and distribute completed batches to the cashier’s office.
• Participate in customer service outreach activities.
• Assist with acceptance agent training: prepare training materials, conduct “meet-and- greets,” set-up training sessions, conduct office tours, etc.
• Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities.
• Distribute newsletters and any other correspondence to staff.
• Contact applicants to request necessary documents.
• Per the guidance of DOS Passport Specialists, generate correspondence to resolve application discrepancies, including: Return to Sender, Rewrites and Re-issues, and re-batch into the system.
• Review Passport application data to ensure information is recorded accurately into DOS systems.
• Handle complaint letters/phone calls.
• As requested by DOS Passport Specialist, perform administrative review on suspended applications.
• Verify all applications to determine the proper payment for expedite service.
• Perform Quality Control in verifying that application data matches Passport processing data.
• Assist in training lower level Support Associates in job functions, duties, and tasks.
• Assist with “not issued cases” including photocopy of application and attachments, set up of application to be abandoned, and forwarding hard copies to requesting Agency.
• Communicate with stakeholders, such as: Congressional offices, community-based organizations, USPS, Lockbox, and other Government Agencies under the direction of the CSM.
• Identify and take initiative to report trends or patterns in the volume or nature of inquiries handled.
• When not directly assisting Customer Service, serve as a member of NPIC search team.
• Conduct research on Passport cases by gathering information from a variety of sources. Provide recommended findings in a clear and concise manner that summarize the information gathered and identified during research.
Perform analyses on passport cases being suspended to identify trends that may be useful in future research. Identify errors and areas for improvement in memos associated with these applications.
**Required qualifications to be successful in this role:**
Required qualifications to be successful in this role:
• Ability to remain flexible and adapt under pressure in stressful situations and follow instructions and established procedures
• Capable of performing repetitive tasks while maintaining a high level of accuracy
• Bachelor’s Degree (OR) 4 years of experience as a Support Associate Level II or III (or) 4 years of experience data entering in a high volume production environment
• Four years of general office experience, including three years of experience with Microsoft Office
• ALL CANDIDATES must pass a pre-employment language assessment measuring their proficiency in speaking, reading, and writing, in Spanish. Candidates must score at an Advanced Level on the pre-employment assessment administered by ALTA Language Services to remain eligible for consideration for the position.
• Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and ability to obtain a Government Level clearance is required.
**Skills:**
+ Communication (Oral/Written)
+ Customer Service & Support
+ Data Entry
+ Detail-oriented
+ Problem Solving/DecisionMaking
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.(USA-MA-Boston) Seasonal Passport Support Associate III2024-01-06T05:19:27-05:00https://cgi-veterans.jobs/52DEBED7070748A8B8CA980FEE7996F026**Seasonal Passport Support Associate III**
**Category:** Administration
**Main location:** United States, Massachusetts, Boston
**Position ID:** J0124-0277
**Employment Type:** Full Time
**Position Description:**
CGI Federal is looking for experienced Support Associates to support the Boston Passport Agency. The ideal candidates should possess excellent communication skills, have experience in working with customers in a front facing capacity, and have the ability to work as a team in a fast-paced environment.
**Your future duties and responsibilities:**
• Operate various equipment for high-speed scanning, mail out, and metering of mail.
• Prepare and mail envelopes with correct passport and corresponding supporting documents.
• Box and archive files for storage purposes.
• Interface with passport applicants at Agency/Center Information and Will-Call counters:
o At the Information Station, ensure appointment is scheduled;
o Review passport application, photograph, identification and supporting documentation for completeness prior to adjudication;
o Ensure the application and documents comply with Passport requirements, photograph meets Passport standards, and customer is provided fee information.
• Prior to distributing to applicants, print and review passport books for accuracy and quality.
• Process refund/reimbursement requests.
• Generate a credit card payment from the applicant and distribute completed batches to the Cashier’s Office. Verify all completed transactions and run designated reports.
• Assist with Acceptance Agent training: prepare training materials, conduct “meet-and- greets,” set-up training sessions, conduct office tours, etc.
• Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities.
• Contact applicants to request necessary documents.
• Resolve undeliverable mail items by contacting the customer and appropriately documenting all actions taken in a SharePoint application.
• Per the guidance of DOS Passport Specialists, generate correspondence to resolve application discrepancies, including: Return to Sender (RTS), Rewrites and Re-issues, and re-batch into the system.
**Required qualifications to be successful in this role:**
• HS diploma or GED
• Three years of general office experience: follow a number of specific procedures in completing several clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; simple posting to individual accounts; opening mail; running mail through metering machines; and calculating and posting charges to departmental accounts
• Two years of experience utilizing a variety of office software, specifically Microsoft Office
• Capable of performing tasks while maintaining a high level of accuracy
• Ability to work in one place and traverse the office on a continuing basis
• Must maintain constant awareness of all aspects of internal and external security
• Ability to successfully complete the CGI Background Investigation to include: 50 State Criminal, Education and Employment checks; additionally, your ability to successfully complete a Credit and/or Driving Records check may be conducted if required by the contract for continued employment
• Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and an ability to obtain an MRPT clearance is required.
• Selected candidates must be able to frequently lift and carry up to 45 lbs. This position may require long hours of standing, so candidates will be expected to stand and walk around the worksite for the entirety of their shift.
Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and ability to obtain a Government Level clearance is required.
Hourly Rate: $23.84/hour
*CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level; experience and training; and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.*
At CGI Federal we call our professionals “members” to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company. CGI Federal’s benefits include:
Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
401(k) Plan and Profit Participation for eligible members
Paid Time Off (PTO)
10 Standard Holidays
Health & Welfare Benefits as determined by your Service Contract Act
\#CGIFederalJob
\#PassportUS
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.(USA-MA-Boston) Seasonal Passport Support Associate II2024-01-06T05:19:14-05:00https://cgi-veterans.jobs/84E8809429734EAE837190E425E2A5BB26**Seasonal Passport Support Associate II**
**Category:** Administration
**Main location:** United States, Massachusetts, Boston
**Position ID:** J0124-0279
**Employment Type:** Full Time
**Position Description:**
Text CGI Federal is looking for experienced Support Associates to support the Passport Agency. The ideal candidates should possess excellent communication skills, have experience in working with customers in a front facing capacity, and have the ability to work as a team in a fast-paced environment.
Due to the nature of the government contract requirements and/or clearance requirements, US Citizenship is required. The selected candidate must be able to frequently lift and carry up to 45lbs. This position may require long hours of standing. As a result, the selected candidate will be expected to be able to stand and walk around the worksite for the entirety of their shift.
Future duties and responsibilities
• Operate various equipment for high speed scanning, mail out, and metering of mail.
• Prepare and mail envelopes with correct passport and corresponding supporting documents.
• Box and archive files for storage purposes.
• Interface with passport applicants at Agency/Center Information and Will-Call counters:
o At the Information Station, ensure appointment is scheduled;
o Review passport application, photograph, identification and supporting documentation for completeness prior to adjudication;
o Ensure the application and documents comply with Passport requirements, photograph meets Passport standards, and customer is provided fee information.
• Prior to distributing to applicants, print and review passport books for accuracy and quality.
• Process refund/reimbursement requests.
• Generate a credit card payment from the applicant and distribute completed batches to the Cashier’s Office. Verify all completed transactions and run designated reports.
• Assist with Acceptance Agent training: prepare training materials, conduct “meet-and- greets,” set-up training sessions, conduct office tours, etc.
• Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities.
• Contact applicants to request necessary documents.
• Resolve undeliverable mail items by contacting the customer and appropriately documenting all actions taken in a SharePoint application.
Per the guidance of DOS Passport Specialists, generate correspondence to resolve application discrepancies, including: Return to Sender (RTS), Rewrites and Re-issues, and re-batch into the system.
Required qualifications to be successful in this role
• Follow a number of specific procedures in completing several repetitive clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file, simple posting to individual accounts, opening mail, running mail through metering machines, and calculating and posting charges to departmental accounts
• HS diploma or GED
• Three years of general office experience
• Two years of experience utilizing a variety of office software, specifically Microsoft Office.
• Capable of performing repetitive tasks while maintaining a high level of accuracy
• Ability to work in one place and traverse the office on a continuing basis
• Must maintain constant awareness of all aspects of internal and external security
• Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and an ability to obtain an MRPT clearance is required.
OPTIONAL: Desired qualifications/non-essential skills required
A basic knowledge of the current TDIS computer system, ability to determine quality and correctness of prepared Passports and maintain issued applications in an orderly and traceable fashion.
Hourly Rate: 21.22/hour
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level, relevant experience and training, and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.
At CGI Federal we call our professionals “members” to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company. CGI Federal’s benefits include:
Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
401(k) Plan and Profit Participation for eligible members
Additional benefits determined by your Service Contract Act:
Paid Time Off (PTO)
Paid Federal Holidays
Health & Welfare Benefits
\#CGIFederalJob
**Skills:**
+ Customer Service & Support
+ Data Entry
+ Detail-oriented
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.(USA-MA-Boston) Administrative Support Level I (AS1)2023-10-28T04:58:52-04:00https://cgi-veterans.jobs/E9E4DF842A774511AF9F0661F861E23826**Administrative Support Level I (AS1)**
**Category:** Administration
**Main location:** United States, Massachusetts, Boston
**Position ID:** J1023-1566
**Employment Type:** Full Time
**Position Description:**
At the direction of the Regional Director, perform a variety of administrative and secretarial functions for the DOS/PPT Regional Management Staff and Contract Management staff. Maintain all office functions associated with meeting the needs of the front office including incoming calls, correspondence and faxes. Due to the nature of the government contract requirements and/or clearance requirements, U.S. Citizenship is required.
**Your future duties and responsibilities:**
Under the guidance of the onsite Government management team, the Administrative Assistant shall perform a variety of administrative and secretarial functions for the Director or Executive office. The Administrative Assistant Level I is responsible for coordinating the large volume of information coming into the office to insure formats and deadlines are being met (i.e. schedules, memoranda, briefing papers, taskers, etc.). The Administrative Assistant maintains confidential information (employee lists, management contact info, etc.) and at a minimum, shall perform the following functions:
• Answer incoming calls (external and internal to the office in a highly professional manner and forward calls, take messages or resolve calls as warranted on an individual basis.
• Organize, type, collate and file sensitive material.
• Maintain Agency/Center and Director calendar of upcoming events, guest log, appointments, and other activities.
• Review incoming documents and take appropriate action/distribution.
• Track and monitor the status of memoranda, correspondence and taskers.
• Inform Agency/Center personnel of overdue items, upcoming deadlines, and format and
• Department procedures for processing documentation.
• Assist with travel arrangements using online Travel Manager System.
• Prepare briefing materials and compile reports.
• Prepare written communications using a variety of office software, specifically: MS Word, MS
Power Point, MS Publisher, MS Excel, and SharePoint.
• Provide support to other projects or tasks as required.
• Track and report official time and attendance records for all federal employees within the office.
• Receive deliveries and arrange for pick-up of outgoing shipments.
• Be responsible for stocking the photocopy and facsimile machines and supplies as well as maintaining their operational status and taking the requested readings.
• Receive and sort incoming /outgoing administrative mail.
• Maintain constant awareness of all aspects of internal security including adherence to the restricted area policies, logging off computer terminals when not in use and securing work at the end of the business day.
• Admit and welcome visitors into facility and maintains visitor login files.
• Process employees for DS badges through the MDIS/DOS enrollment system, PIN resets and unlock badges.
• Liaise with building management to report and resolve maintenance issues.
• Operate office equipment, including but not limited to: document scanners, telephones, intercoms,
A-phones, label printers, and cameras.
• Assist with ordering, tracking, receiving, inventorying office supplies through various methods
(GSA, CA internal, etc.)
**Required qualifications to be successful in this role:**
• Types 50 words per minute (WPM) with no errors
• Ability to adapt to changes in procedures and assignments.
• Ability to establish working relationships at all organizational levels.
• Strong organizational skills, time management, and attention to detail.
• Can simultaneously manage and maintain multiple MS Outlook calendars for personnel, leave, training and/or conference rooms.
• Excellent written and oral communication skills to draft memoranda and reports.
• Demonstrated capability to analyze facts, evaluate information, and draw conclusions.
• Ability to interpret and apply regulatory material, such as federal personnel rules and regulations including the Foreign Affairs Manual Volume III (FAM-Personnel)
• HS Diploma (2 year college degree preferred), and;
• Three (3) years of experience utilizing a variety of office software, specifically: Microsoft (MS) Word, MS Excel, MS Power Point, MS Publisher, MS Excel, and MS Outlook, including;
• Two (2) years of experience as an Administrative Assistant in an office environment, including;
• One (1) year of experience supporting at an executive level, including;
• Demonstrated experience with document management, preferably for a legal department of other office, and;
• Demonstrated ability to prioritize and organize simultaneous work flow duties.
Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and ability to obtain a Government Level clearance is required.
Hourly Rate: $25.47/HR.
*CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level; experience and training; and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.*
At CGI Federal we call our professionals “members” to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company. CGI Federal’s benefits include:
Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
401(k) Plan and Profit Participation for eligible members
Paid Time Off (PTO)
10 Standard Holidays
Health & Welfare Benefits as determined by your Service Contract Act
\#CGIFederalJob
\#PassportUS
**Skills:**
+ Customer Service & Support
+ Data Entry
+ Detail-oriented
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.(USA-MA-Lowell) Legal Assistant (Management Analyst I)2023-08-10T23:28:16-04:00https://cgi-veterans.jobs/C7BA5A9BB0254E98B83F6EAA837273E126**Legal Assistant (Management Analyst I)**
**Category:** Administration
**Main location:** United States, Massachusetts, Lowell
**Position ID:** J0823-0703
**Employment Type:** Full Time
**Position Description:**
CGI is one of the top 5 largest global IT companies spread across 40 countries with endless opportunities to expand and grow. Our Federal National, Security and Justice (NSJ) Organization is growing, and we are looking for dedicated, highly motivated Legal Assistant’s (Management Analyst I) to join our team supporting a large government contract.
As a Legal Assistant the team supports the Department of Justice’s (DOJ) Executive Office of Immigration Review-Office of the Chief Immigration Judge (OCIJ), in a fast-paced environment located nationwide. The position is very administrative in nature and does require a lot of close interaction with the public, Court Administrators, and Judges.
As such, we’re a close-knit team that has access to global resources. At CGI, you’ll have the opportunity to explore a wide range of industries, technologies, and geographies, all while enjoying the personal touch that our local operating approach offers.
This position has an hourly rate of $21.36/hour plus benefits (non-negotiable)!
Your future duties and responsibilities:
• Responds to inquiries in and out of the courtrooms
• Input case information in database management system
• Provides information to Judges, Court Administrator and Support Staff
• Communicates with the Department of Homeland Security, Corrections Department, USCIS and/or other agencies
• Answers and transfers telephone calls
• Review charging documents, schedule/reschedule cases, update CASE records, and update/maintain Records of Proceedings
• Run and maintain court calendars, prepare orders and hearing notices, process motions and legal correspondence
• Crafts written documents and prepares correspondence
• Processes and distributes mail, correspondence, memoranda, and other written material.
• Sorting and distribution of all Filings received by court
• Incoming and outgoing BIA/FOIA Receipts and Distribution
• Returned Mail Receipt/Processing/Distribution
• Motions and Applications data entry
• Processing/Distribution of daily filings
• Receipt/Distribution of E-33 forms
• Log in “Utilities” E33s of cases not yet received
• General Mail Receipt/Distribution to the staff/judges’ mailbox
• COVs intake and Distribution
• Outgoing USPS Mail and FED-X
• Assists Immigration Judges in court hearings with administrative duties, e.g., receive and distribute documents, print out judge’s orders, update CASE management system, etc.
• Covers front window lobby area (receives and greets visitors at the reception window, receives and assists public in the courtrooms)
• File ROPs and correspondence, retire closed cases to the Federal Records Center
• Prepare ROPs for attorney review
Required qualifications to be successful in this role
• High school diploma or equivalent.
• Any combination of related experience as an administrative assistant, paralegal, legal Secretary, program assistant or related field.
• Experience with various software, i.e., Windows XP, WordPerfect, MS Word, Lotus 1 2 3, Excel, and Quattro Pro.
• Excellent written and communications skills.
• Possible travel (depends on the needs of the business)
• Some bending and lifting WILL be required (lifting approx.. 30 lbs. is required)
• Possible filing may be required.
• This is an encouraged 40 hour (Monday – Friday) work week position
• Ability to optimally complete a CGI Background Investigation to include, 50 State person of convicted crime, Education, Employment, Credit and Driving Records Checks to start employment.
• Be able to acquire and maintain a US Government Security Clearance (Moderate Risk
Public Trust) to start employment.
• Due to the nature of this government contract, US Citizenship is required.
This job description is not all inclusive, there may be other job responsibilities that may arise outside of what is listed above.
Hourly wage: $21.36 hr. (Non-negotiable)
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skills level; experience and training; and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.
At CGI Federal we call our professionals “members” to reinforce that all who join are owners and empowered to participate in the challenges and rewards that come from building an outstanding company. CGI Federal’s benefits include:
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Paid Time Off (PTO)
• 11 Standard Holidays
• Health & Welfare Benefits as determined by your Service Contract Act
\#CGIFederalJob
**Skills:**
+ Data Entry
+ Document Management
+ Information Management
+ Records Management
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.(USA-MA-Boston) Passport Support Associate II2023-04-21T00:20:45-04:00https://cgi-veterans.jobs/8CE0A337EA974C818E490BAACB707B2526**Passport Support Associate II**
**Category:** Administration
**Main location:** United States, Massachusetts, Boston
**Position ID:** J0423-1366
**Employment Type:** Full Time
**Position Description:**
Text CGI Federal is looking for experienced Support Associates to support the Passport Agency. The ideal candidates should possess excellent communication skills, have experience in working with customers in a front facing capacity, and have the ability to work as a team in a fast-paced environment.
Due to the nature of the government contract requirements and/or clearance requirements, US Citizenship is required. The selected candidate must be able to frequently lift and carry up to 45lbs. This position may require long hours of standing. As a result, the selected candidate will be expected to be able to stand and walk around the worksite for the entirety of their shift.
Future duties and responsibilities
• Operate various equipment for high speed scanning, mail out, and metering of mail.
• Prepare and mail envelopes with correct passport and corresponding supporting documents.
• Box and archive files for storage purposes.
• Interface with passport applicants at Agency/Center Information and Will-Call counters:
o At the Information Station, ensure appointment is scheduled;
o Review passport application, photograph, identification and supporting documentation for completeness prior to adjudication;
o Ensure the application and documents comply with Passport requirements, photograph meets Passport standards, and customer is provided fee information.
• Prior to distributing to applicants, print and review passport books for accuracy and quality.
• Process refund/reimbursement requests.
• Generate a credit card payment from the applicant and distribute completed batches to the Cashier’s Office. Verify all completed transactions and run designated reports.
• Assist with Acceptance Agent training: prepare training materials, conduct “meet-and- greets,” set-up training sessions, conduct office tours, etc.
• Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities.
• Contact applicants to request necessary documents.
• Resolve undeliverable mail items by contacting the customer and appropriately documenting all actions taken in a SharePoint application.
Per the guidance of DOS Passport Specialists, generate correspondence to resolve application discrepancies, including: Return to Sender (RTS), Rewrites and Re-issues, and re-batch into the system.
Required qualifications to be successful in this role
• Follow a number of specific procedures in completing several repetitive clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file, simple posting to individual accounts, opening mail, running mail through metering machines, and calculating and posting charges to departmental accounts
• HS diploma or GED
• Three years of general office experience
• Two years of experience utilizing a variety of office software, specifically Microsoft Office.
• Capable of performing repetitive tasks while maintaining a high level of accuracy
• Ability to work in one place and traverse the office on a continuing basis
• Must maintain constant awareness of all aspects of internal and external security
• Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and an ability to obtain an MRPT clearance is required.
OPTIONAL: Desired qualifications/non-essential skills required
A basic knowledge of the current TDIS computer system, ability to determine quality and correctness of prepared Passports and maintain issued applications in an orderly and traceable fashion.
Hourly Rate: 21.22/hour
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level, relevant experience and training, and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.
At CGI Federal we call our professionals “members” to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company. CGI Federal’s benefits include:
Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
401(k) Plan and Profit Participation for eligible members
Additional benefits determined by your Service Contract Act:
Paid Time Off (PTO)
Paid Federal Holidays
Health & Welfare Benefits
\#CGIFederalJob
**Skills:**
+ Customer Service & Support
+ Data Entry
+ Detail-oriented
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.(USA-MA-Boston) Passport Support Associate III2021-11-23T00:58:45-05:00https://cgi-veterans.jobs/9E3B0A807A974648949F2F054E19DF8626**Passport Support Associate III**
**Category:** Administration
**Main location:** United States, Massachusetts, Boston
**Position ID:** J1121-2971
**Employment Type:** Full Time
**Position Description:**
CGI Federal is looking for experienced Support Associates to support the Boston Passport Agency. The ideal candidates should possess excellent communication skills, have experience in working with customers in a front facing capacity, and have the ability to work as a team in a fast-paced environment.
**Your future duties and responsibilities:**
• Operate various equipment for high-speed scanning, mail out, and metering of mail.
• Prepare and mail envelopes with correct passport and corresponding supporting documents.
• Box and archive files for storage purposes.
• Interface with passport applicants at Agency/Center Information and Will-Call counters:
o At the Information Station, ensure appointment is scheduled;
o Review passport application, photograph, identification and supporting documentation for completeness prior to adjudication;
o Ensure the application and documents comply with Passport requirements, photograph meets Passport standards, and customer is provided fee information.
• Prior to distributing to applicants, print and review passport books for accuracy and quality.
• Process refund/reimbursement requests.
• Generate a credit card payment from the applicant and distribute completed batches to the Cashier’s Office. Verify all completed transactions and run designated reports.
• Assist with Acceptance Agent training: prepare training materials, conduct “meet-and- greets,” set-up training sessions, conduct office tours, etc.
• Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities.
• Contact applicants to request necessary documents.
• Resolve undeliverable mail items by contacting the customer and appropriately documenting all actions taken in a SharePoint application.
• Per the guidance of DOS Passport Specialists, generate correspondence to resolve application discrepancies, including: Return to Sender (RTS), Rewrites and Re-issues, and re-batch into the system.
**Required qualifications to be successful in this role:**
• HS diploma or GED
• Three years of general office experience: follow a number of specific procedures in completing several clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; simple posting to individual accounts; opening mail; running mail through metering machines; and calculating and posting charges to departmental accounts
• Two years of experience utilizing a variety of office software, specifically Microsoft Office
• Capable of performing tasks while maintaining a high level of accuracy
• Ability to work in one place and traverse the office on a continuing basis
• Must maintain constant awareness of all aspects of internal and external security
• Ability to successfully complete the CGI Background Investigation to include: 50 State Criminal, Education and Employment checks; additionally, your ability to successfully complete a Credit and/or Driving Records check may be conducted if required by the contract for continued employment
• Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and an ability to obtain an MRPT clearance is required.
• Selected candidates must be able to frequently lift and carry up to 45 lbs. This position may require long hours of standing, so candidates will be expected to stand and walk around the worksite for the entirety of their shift.
Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and ability to obtain a Government Level clearance is required.
Hourly Rate: $23.84/hour
*CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level; experience and training; and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.*
At CGI Federal we call our professionals “members” to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company. CGI Federal’s benefits include:
Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
401(k) Plan and Profit Participation for eligible members
Paid Time Off (PTO)
10 Standard Holidays
Health & Welfare Benefits as determined by your Service Contract Act
\#CGIFederalJob
\#PassportUS
**What you can expect from us:**
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned** .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.