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CGI Technologies and Solutions, Inc. Operations Analyst in Pittsburgh, Pennsylvania

Operations Analyst

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Operations Analyst

Category: Business Analysis (functional and technical)

City: Pittsburgh, Pennsylvania, United States

Position ID: J0321-3663

Employment Type: Full Time

Meet our professionals

CGI: An employer of choice

Position Description:

CGI is looking for an Operations/Business Analyst to join our team!

Your future duties and responsibilities:

  • Update CGI’s records, repositories and communication tools by following the processes that keep those records up to date.

  • Assist and independently process worker contract processes between CGI and client PNC Bank.

  • Document CGI Operations Team’s processes in the form of Word document instruction guides.

  • Facilitate and maintain a friendly working relationship with both CGI Operations team members and PNC-side team members.

Required qualifications to be successful in this role:

  • Candidate must have working experience using MS Word and MS PowerPoint features like inserting table of contents, utilizing headings, formatting, multilevel lists, and inserting graphics.

  • Candidate must have working experience using MS Excel features like sorting, searching, basic math formulas, and utilizing pivot tables.

  • Candidate must have experience capturing spoken instructions and transposing them into programs like Word, Excel, and PowerPoint.

  • Candidate must be able to be/become task oriented - prioritizing and completing tasks by a certain time each day and/or week.

  • Candidate should be comfortable monitoring and responding to emails in a timely manner.


  • Microsoft Excel

  • Microsoft PowerPoint

  • Microsoft Word

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.