Utilities Business Systems Analyst

Remote, USA

Utilities Business Systems Analyst

Category: Business Consulting, Strategy and Digital Transformation

Main location: United States, Remote

Position ID: J0424-0104

Employment Type: Full Time

Position Description:

• Become part of a growing team implementing software solutions to the utility industry. If you enjoy travel, interacting with clients, delivering innovative solutions, and are motivated by client success, your opportunity awaits.

• It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

• At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

• Be part of building one of the largest independent technology and business services firms in the world.

• The successful candidate will join a dynamic team in the utilities space dedicated to helping our clients design and implement solutions that meet their needs.

Travel 50%-75% of the time to work at client sites is required.

CGI anticipates accepting applications for this position through April 29, 2024.

Your future duties and responsibilities:

• Engage with multiple external customer stakeholder groups during multiple business process reengineering sessions to define business requirements and process flows

• Create and maintain functional deliverables including business process diagrams, design specifications and documentation of configuration changes

• Define needed training, develop training materials, and deliver training

• Design and develop configurations to tailor the behavior of the applications to the client's business processes and evolving business requirements

• Provide continual improvement process recommendations and implementation related to the customer experience

• Assist with implementation of new functionality, configurations, enhancements, interfaces, extensions and reports as approved

• Troubleshoot issues, whether related to core functionality or those originating from customization, extensions, or interfaces

• Conduct analysis on problems, research and recommend solutions, and execute resolution steps to address client issues.

• Create test plans, test cases, test scripts and perform functional testing

Excellent verbal and written communication skills

Required qualifications to be successful in this role:

• Bachelor’s degree or equivalent

• Ability to travel up to 80% of the time to work at client sites

• Experience developing and delivering training

• Strong problem solving skills – logical approach and methodical analysis

• Excellent verbal and written communication skills and strong presentation skills

• The ability to work in a dynamic team environment Self-motivated team player with a positive attitude and good work ethic is essential to success

• Previous experience in project based work is desired

Competencies and Years of Experience

Utility Operations: 2-5

Business Analysis: 3-5

Requirements Gathering/Analysis:3-5

Experience with large, integrated software solutions: 1-3

Communication skills – oral, written, presentation: 5-10

Microsoft Office Suite: 1-3

*CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to: skill set level; experience and training; and licensure and certifications. CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $50,000 -$110,000.

At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:

Competitive base salaries

Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category

401(k) Plan and Profit Participation for eligible members

Generous holidays, vacation, and sick leave plans

Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;

Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more


  • Business Analysis

  • Requirements Analysis

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.