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CGI Technologies and Solutions, Inc. IT Security and Network Monitoring Technician in Washington, District Of Columbia

IT Security and Network Monitoring Technician

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IT Security and Network Monitoring Technician

Category: Database Administration

City: Washington, DC, District of Columbia, United States

Position ID: J0920-2096

Employment Type: Full Time

Meet our professionals

CGI: A place to build an IT career

Position Description:

CGI is actively seeking an IT Security and Network Monitoring Technician to support the network/systems monitoring of IT network and server services for various service units. This is a long term position and work will primarily take place at client facilities in the Washington DC Metropolitan area. Potentially remote during COVID.

#CGIFederalJob

Your future duties and responsibilities:

• Network/Systems Monitoring and Management: The IT Security and Network Monitoring Technician shall apply expert working knowledge of IT systems and policies and continuous systems monitoring:

o Monitoring servers, network components, and other Data Center components for potential problems and anomalies.

o Assisting with the development of system architectures and project plans.

o Developing and maintaining thorough documentation for the systems they support.

o Perform systems design, implementation, and performance optimization of the NetCool/Tivoli Business Service Manager (TBSM) suite of applications in order to create system performance and availability dashboards for technology infrastructure components and critical applications.

o Provide technical analysis of current network component configuration for completeness and best practice as it applies to the development of enterprise level and application specific performance and availability dashboards.

o Provide initial system design and implementation documentation for the system element network management system as well as the enterprise level and application specific system performance and availability dashboards. Update documentation based on any "field-engineered" changes.

o Maintain and update documentation for the NetCool/TBSM suite. All updates shall confirm to the process and include updates to the following documentation:

 Disaster recovery procedures

 User generated requirements

 High level and detailed designs

 Detailed project scheduled

 Tool transition document

 Standard operating procedures

 Daily health check

o Assists with systems monitoring, notification, tracking, and status communication from problem detection through resolution. Integrating the output of existing monitoring tools into a single user interface provides for centralized notification functions, event correlation and status updates.

o Continuous tracking and monitoring. This includes proactive steps such as checking log files, monitoring changing circumstances, analyzing repeating events, and fine-tuning threshold settings.

• Network and Security Systems Operations: The IT Security and Network Monitoring Technician shall apply an expert working knowledge of all IT security directives and policies for the reaccreditation of IT systems and continuous monitoring support in order to:

o Developing and maintaining thorough documentation for the systems they support

o Assisting with implementation and maintenance of security technologies and components as requested

o Assisting with information security incident response as requested

o Provide Program of Action and Milestone (POAM) remediation analysis and status reports for infrastructure systems

o Provide written reports of best practice recommendations to support the enhancement of technical, administrative, and operational security controls for infrastructure systems

o Provide a written report identifying best practice recommendations to support continuous monitoring efforts for infrastructure systems

Required qualifications to be successful in this role:

• U.S. citizen

• Minimum 3 years experience in IT security and network monitoring

• Shall have the ability to effectively communicate both orally (in common English narration) and in writing (to include technical documentation).

• Shall have the ability to manage multiple projects, work under pressure and tight deadlines, work independently, and work in a team environment.

• Shall be proficient in Microsoft® Office with particular emphasis on Microsoft® Word®, Excel®, PowerPoint®, and Project®, and other applicable database and office automation products.

• Shall be able to obtain a favorable determination from the Background Investigation.

• Willingness to ask questions, find out information, seek understanding from others

• Cooperative attitude in a team environment

• Sufficient communication skills to create operational documentation and system diagrams

Desired Skills:

• Experience with NetCool/Tivoli Business Service Manager (TBSM) suite of applications

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

We make it easy to translate military experience and skills! Click here at https://cgi-veterans.jobs/ to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

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