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CGI Technologies and Solutions, Inc. Management Analyst III (CRS) in Washington, District Of Columbia

Management Analyst III (CRS)

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Management Analyst III (CRS)

Category: Administration

City: Washington, District of Columbia, US United States

Position ID: J0621-0267

Employment Type: Full Time

Position Description:

CGI Federal is seeking a Management Analyst III to support the Community Relation Services division of DOJ in Washington DC

Your future duties and responsibilities:

The incumbent contractor serves as the secondary operations reporting analyst, reporting to the Associate Director. Selects and adapts plans, techniques, designs, or layouts that ensure component practices align to all governing policies, procedures, rules and laws


• Performs non-routine and assists the case manager with complex assignments involving responsibility for planning and conducting a complete project of relatively limited scope or a portion of a larger and more diverse project.

• Contacts personnel, including all Conciliation Specialist, Senior Conciliation Specialist, Regional Directors and Headquarters staff, in related activities to resolve problems and coordinate the work; reviews, analyzes, and integrates the technical work of others.

• Under the supervision of the case manager, assists in the following activities:

1) Monitoring the alignment between case reporting and component reporting for purposes of meeting all agency established objectives, requirements, and design approaches; completed work is reviewed for technical adequacy and satisfaction of requirements by the Associate Director and Training Specialist and Deputy Director and Director upon request.

2)Designs, develops, and constructs major processes for accurately capturing the nuanced work performed by conciliators and the impact such work has, from a collective perspective, for purposes of reporting the component’s performance to Congress.

3)Conducts tests or experiments on the best format for liaising with conciliators and capturing all relevant data and maintaining a current case report catalogue of all services and resources being provided by conciliators.

4)Analyzes results and redesigns or modifies communication system, and reporting process, and case report catalogue to improve accuracy and ease of searching the catalogue for data upon request for reports.

5)Analyzes conciliator case data to determine applicability to CRS Methodology problems; selects from several possible reporting trends; identifies issues with case reporting system and CRS Methodology and prepares layouts, detailed specifications, and written recommendations of specific suggested modifications to both systems for purposes of resolving design issues.

6)May conduct research to analyze various case reporting system designs to determine which practices work best for CRS

Required qualifications to be successful in this role:

All employees providing Administrative support under this contract shall be able to read, write, and speak English well enough to effectively communicate with all internal/external customers.

Must be able to obtain a DOJ waiver

Must have a HS diploma

Must be able to pass the CGI Federal background investigation

4+ years of relevant work experience

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.